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Holiday Inn Queretaro Zona Diamante

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Traveller (43)
Room & Suite (44)
Dining (27)
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Overview
  • Excellent21%
  • Very good46%
  • Average21%
  • Poor7%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (164)
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All reviewshill overlooking the citypool was coldairportqueretaromexicogympillows
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1 - 5 of 59 reviews
Reviewed 3 weeks ago

Not the Holiday Inn standard that I expected. The hotel seems to be very nice outside, but inside it needs A LOT of attention. Also the staff was not the most helpful during check in, as they could not answer basic questions. I also asked...More

Thank Wintermax
Response from IHGService, Guest Relations Manager at Holiday Inn Queretaro Zona DiamanteResponded 5 days ago

Hello Wintermax, Thanks for choosing Holiday Inn Queretaro Zona Diamante and leaving your honest feedback. I am sorry to read that your stay was not exceptional because of some issues, particularly with the check in process, level of service received and dining experience. I am...More

Reviewed 6 March 2018

Aside from the obvious great views, outside balcony in the dining area and great amenities, this hotel is a great place to stay for business travel. It is quiet, they have awesome foods and affordable great value (great menu, ask for the one in spanish...More

Thank Maryse R
Reviewed 4 March 2018 via mobile

We stayed here to be close to our family based on the location. We loved the view from the room and restaurant. The service is good every where except the bar. We were happy with the beds and pillows but the room had some other...More

Thank goseminoles
Reviewed 24 October 2017 via mobile

I went to Celeya, Mexico to attend a wedding. On my way back to the states, I checked into this hotel based on the TripAdvisor reviews. This place did not disappoint. The room was spacious, the bathroom was spotless, and there are just no words...More

Thank Bryan B
Reviewed 11 October 2017 via mobile

From my last visit we can see that they are improving, things are working details are being taking care. The hotel is great but the location isn't if are looking to go out, quite far from every thing.More

Thank Andre O
Response from IHGService, Guest Relations Manager at Holiday Inn Queretaro Zona DiamanteResponded 28 October 2017

Hi Andre O, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the improvement in our services. However, I was concerned to see that you were not impressed with our...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Concierge
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$76 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$76 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (43)
Room & Suite (44)
Dining (27)
Pool & Beach (7)
Business Centre & Event Rooms (16)
Questions & Answers
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Room Tips
"Ask for city views"
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"Choose another hotel, this one sucks..."
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"Stay somewhere else"
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"Try to get a room in the top levels (first or second floor) whit view to the city. In the evening the view is..."
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