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Plaza Camelinas Hotel

191 reviews
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Traveller (65)
Room & Suite (29)
Pool & Beach (5)
Overview
  • Excellent26%
  • Very good38%
  • Average16%
  • Poor12%
  • Terrible8%
10 Dec 2017
“Review”
22 Oct 2017
“Good basic hotel. Nothing to write home about.”
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (191)Write a Review
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1 - 5 of 26 reviews
Reviewed 2 weeks ago

Stayed here a few years ago and the hotel was very good and friendly service, and when traveled again to Queretaro decided to stay there again, only to find out they have refurbished it to the downside. What used to be large rooms are now...More

Thank armando v
Reviewed 2 weeks ago

Room includes buffet breakfast, but they have to give you tickets for that, which we did not get at the time of check in. We had to pause breakfast to claim those vouchers. They did not include breakfast for my 9-year old, which is standard...More

Thank Guadalupe M
Reviewed 10 December 2017 via mobile

The service at the front desk is very good. The breakfast at weekends is very busy and we had to wait for 45 minutes to get a table because priority was given to bookings of people that were not guests in the hotel. The glasses,...More

Thank Iain1983
Response from PlazaCamelinasH, Director Comercial at Plaza Camelinas HotelResponded 14 December 2017

We thank you for giving us your opinion as it is very important for us and to improve our service, we apologize for the past inconveniences we hope again your visit

Reviewed 22 October 2017

Check in took forever. Rooms weren't ready. Rooms are ok. Breakfast more or less ok. Great coffee. Good staff. Good parking. Prices are ok but need to check as they seem to change on short notice and it may not serve to book early.

Thank Christian N
Response from PlazaCamelinasH, Director Comercial at Plaza Camelinas HotelResponded 24 October 2017

Dear Mr. Christian, we regret the inconvenience you suffered during your stay at this hotel. We thank you for taking the time to give us your opinion, as this is of paramount importance to improve our service.

Reviewed 4 September 2017

In August of this year I stayed one night in this hotel. I had tried to use a Groupon coupon but was unable....."fine print" caused the problem. I was to have booked 7 days in advance.... This is a lovely hotel, but housekeeping details are...More

Thank Laura R
Response from PlazaCamelinasH, Director de Relaciones con Clientes at Plaza Camelinas HotelResponded 6 September 2017

In behalf of Plaza Camelinas Hotel we thank you for the time you gave us to share your comments, and we offer you our deepest apologies for the inconvenients it might caused you, unfortunatelly the Groupon cupon couldn’t be used because of the agency politics;...More

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123456
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$54 - US$67 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
US$54 - US$67 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms
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Traveller (65)
Room & Suite (29)
Pool & Beach (5)
Dining (3)
Business Centre & Event Rooms (5)
Questions & Answers
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Room Tips
"rooms facing the highway are noisy. Those facing the pool or the ugly back of the hotel are OK."
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"Hotel alongside of very busy street. If you want quiet room ask for one that faces the court and is on 2 or 3..."
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"If WI-FI is a "must have" in a hotel, go somewhere else, I counted 3 hotels in the same street."
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"in the back"
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