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All reviewsroom was cleantarget storela fitnessforgot somethingpancake makerthe usual fareparking lot isindoor poolstrong museuma great stayfree breakfastbed and pillowscheck in was easyvisit rochesterwould definitely stay here againone night staywould highly recommend this hotel
Very clean hotel, friendly staff, and great breakfast. Only downside was there was a woman with a gun in the hotel who got arrested. Comfortable beds, fast enough wifi, and an overall pleasing experience.More
Response from IHGService, Guest Relations Manager at Holiday Inn Express IrondequoitResponded 1 week ago
Thank you for your recent stay with us and reviewing our property. I am pleased to see your good feedback regarding your stay and our facility. On the side note, I am sorry for the unexpected experience you had during your stay. I...More
VIP Christmas surprise for my children to meet Stone Sour at the Rochester Armory and choose to stay at this Holiday Inn Express due to distance from venue and price of the room. We really love staying at Holiday Inn's and as always we were...More
I stayed here for business purposes and I really enjoyed my visit. The people in the front desk was very friendly and the room was really clean and big. The bathroom was clean. Wifi worked ok. There are places to shop and restaurants across the...More
Used points so can't comment on cost. On check in I was given keys for a room that had been torn apart for an 'inspection'. It took about 20 minutes for them to find me another room. The main desk was pretty disorganized. We were...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express IrondequoitResponded 8 November 2017
I would like to thank you for taking your precious time to write a review regarding your stay with us. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests and we appreciate your feedback. However, we apologize...More
After arriving after 9pm I was tired and just wanted to go to bed. Reception staff were not at their post and I had to call out a few times before they came to check me in.
Very disappointed I had to play "Goldilocks" in...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express IrondequoitResponded 16 September 2017
Thank you for letting us know about your experience and choosing to stay with us. I'm very sorry to learn about your disappointment on the comfort and brightness of our rooms.
Everybody here wants each of our guests to leave with pleasant memories....More
Response from Nicole T | Property representative |
Hello! We are a pet friendly hotel. The pet fee is $25.00 plus tax. If your furry family member is crated and left during the daytime hours it is fine for the pet to be left in the room. The room would not be serviced by... More
Hello! We are a pet friendly hotel. The pet fee is $25.00 plus tax. If your furry family member is crated and left during the daytime hours it is fine for the pet to be left in the room. The room would not be serviced by housekeeping and we would require a cell phone number to be left with the front desk staff.
Additional tickets can be purchased directly at SeaBreeze Amusement Park. I hope that I have answered all of your questions and please do not hesitate to let me know if I can further assist you.
Holiday Inn Express Irondequoit