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Hilton Garden Inn Queens / JFK Airport

PricelineUS$182*
View Deal
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$196*
US$182*
Great Deal
US$188*
US$184*
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Hilton Garden Inn Queens \/ JFK Airport
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1,062 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Queens / JFK Airport
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Showing 997: English reviews
Reviewed 17 September 2016

If you like great cu service this is not the hotel for you. Shuttle from AP is unreliable, guest services never does what you call for and kindly ask for. Simple requests are forgotten or ignored and they basically use: "Oh, well you didn't speak to me." to get away with it. Rooms are musty smelling. The one good thing...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank kathy g
Tahirah Z, Front Office Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review

Dear Kathy g, Thank you for taking the time out of your schedule to write your review here on Trip Advisor. I apologize that your experience was anything less than satisfying. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future.

Charlotte, North Carolina
Reviewed 14 September 2016

This is great hotel if you need to stay near JFK. The rooms are clean and spacious, and the beds are comfortable. I ordered room service and Shibbir, the employee that delivered my food, was very friendly and made sure everything was just right. This is the second time I've stayed here and each time my experience has been very...

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Helpful?
Thank Cramer86
Tahirah Z, Front Office Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review

Dear Cramer86, Thank you for taking the time out to share such a great experience. I am happy to hear you found the Hilton Garden Inn-JFK to your liking. We hope to see you again in the near future.

N.Y.
Reviewed 14 September 2016

easy to get to. was a great location from airport and many other attractions. staff was extremely friendly and helpful from check in to check out. rooms were very clean and comfortable. ate dinner in the dining room food was excellent and again staff was friendly and efficient. I travel alone and felt very safe staying here.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 269toniap
Tahirah Z, Front Office Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review

Dear 269toniap, Thank you for sharing your experience at our hotel. We here at the Hilton Garden Inn thrive to make sure our guest extremely satisfied and we are so delighted to hear that our mission was accomplished. We look forward to seeing you again the future.

Reviewed 14 September 2016 via mobile

My husband and I stayed at this hotel at the end of a holiday in Italy. I picked it because of its location to JFK and since it was Hilton, I assumed it would be nice. The hotel has seen better days. Carpet is stained and rooms are dated. The food at the restaurant is way overpriced. The staff, however,...

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Helpful?
Thank Catherine J
Tahirah Z, Front Office Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review

Dear Catherine J, Thank you for taking the time out of your schedule to write your review here on Trip Advisor. I apologize that your experience was anything less than satisfying. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future.

Philadelphia
Reviewed 14 September 2016

The hotel needs to go to 100% non smoking . My room had the odor of heavy smoke masked by air fresher sprayed . The room was clean . The bedding , the carpets , the bathroom no complaints about the cleanliness of the rooms and the decor

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 750aricg
Tahirah Z, Front Office Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review

Dear 750aricg, Thank you for taking the time out of your schedule to write your review here on Trip Advisor. I apologize that your experience was anything less than satisfying. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future.

Capitol Heights, United States
Reviewed 14 September 2016

I was pleasantly surprised by our experience at this hotel. While it is not near anything but JFK airport, it was a pleasant experience. I hate that I don't remember everyone's names, but the manager (Ryan?) was wonderful, the server who brought my room service was cheery and friendly (Bassir), and the bartender made my drinks so well that we...

Review collected in partnership with Hilton Garden Inn
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Thank Tara T
miami, United States
Reviewed 14 September 2016

Great stay as usually, I stay here about eight times or more a year for work. Staff is very friendly and fast, hotel lobby is clean, rooms smell nice, ten mins away from JFK Airport. Food not bad, will stay here when I am on personal business.

Review collected in partnership with Hilton Garden Inn
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Thank Sandra C
New York City, New York
Reviewed 13 September 2016 via mobile

As I sit here in the restaurant awaiting for my check, I had an amazing lunch!! The server Yaan from Jamaica was great and friendly. He checked in on me multiple times and made sure I was alright. Definitely would recommend other people to eat here and make sure to ask for Yaan!!

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Helpful?
1Thank Tina D
Reviewed 11 September 2016 via mobile

This property is minutes from the JFK terminal. We were greeted by Ross the manager offered breakfast right away. Fantastic customer service! Convenient shuttle from the JFK airport. The breakfast included cooked to order eggs, pancakes, French toast.

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Helpful?
Thank Andrea A
Tahirah Z, Front Office Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review

Dear Andrea A, Thank you for sharing your experience at our hotel. We here at the Hilton Garden Inn thrive to make sure our guest extremely satisfied and we are so delighted to hear that our mission was accomplished. We look forward to seeing you again the future.

Washington DC, District of Columbia
Reviewed 10 September 2016 via mobile

From the moment we arrived, exhausted from a 9 hour flight, a gentleman helped us with our bags and kindly escorted us to the front desk. The woman at the front desk was just as kind and friendly. The staff at the restaurant was professional and fast! The amazing staff made it easy to overlook the fact that our room...

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Helpful?
Thank Lndsy8
Tahirah Z, Front Office Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review

Dear Lndsy8, Thank you for taking the time out to share such a great experience. I am happy to hear you found the Hilton Garden Inn-JFK to your liking. On behalf of the hotel I do apologize for the smell of the room, we will take your comments into consideration as we continously work to improve our guest experience. We...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located just a quarter mile from JFK International Airport and a short drive from the city’s top attractions, the Hilton Garden Inn Queens / JFK Airport is the perfect location for your next trip to New York City. Catch a game at Citi Field or watch the U.S. Open at the USTA Billie Jean King National Tennis Center at Flushing Meadow Park. Take a short trip to Manhattan and enjoy the great attractions the city has to offer or take the family to Coney Island. The property is also a great venue for events as well with 1200 square feet of meeting space for up to 65 guests. After a long day of sightseeing, relax on our Garden Sleep System® bed and enjoy our well-equipped rooms and when it’s time to go, we provide complimentary shuttle service to JFK airport. ... more   less 

Additional Information about Hilton Garden Inn Queens / JFK Airport

Address: 14818 134th St, Jamaica, NY 11430-1507
Region: United States > New York > Queens > Jamaica
Price Range: £147 - £271 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Queens / JFK Airport 3*
Number of rooms: 192
Reservation Options:
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Also Known As:
Hilton Garden Inn Queens/Jfk Airport Hotel Jamaica
Hilton Garden Inn Jamaica
Hilton Jamaica
Hilton Garden Inn Jfk
Hilton Jfk
Hilton Garden Inn Queens / JFK Airport Jamaica, New York
Hotel Style:
#2 Business Hotel in Jamaica
#2 Green Hotel in Jamaica
#4 Romantic Hotel in Jamaica
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Queens / JFK Airport staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Queens / JFK Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from ice machine and elevators”
656GiuseppeS, 27 Apr 2017 | Read review
“very close to JFK”
339lyoung, 23 Apr 2017 | Read review
“Ground floor rooms have the greatest noise levels due to the reception area and nearby parking.”
Catherine2200, 21 Apr 2017 | Read review
“Nothing impressed me about the room! It's a small BOX!!”
800shaheenh, 15 Apr 2017 | Read review
“Free WiFi if you are Hilton Honors members”
mimzola, 10 Apr 2017 | Read review
5 of 5
Priceline
US$182* /night
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Booking.comUS$184
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Prices are for 1 room, 2 adults
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