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Tsilaosa Hotel and Spa

Certificate of Excellence
09/05/2017 10/05/2017
1 room 2 adults 0 children
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Tsilaosa Hotel and Spa
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275 Reviews from our TripAdvisor Community

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Showing 36: English reviews
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Reviewed 1 week ago via mobile

Old fashioned hotel with extremely helpfull staff. Rooms are clean but furniture remembers better times. Wifi is free of charge. Breakfasts are served in the hotel but for dinner you have to go one half of kilometre to the restaurant.

Thank Jir S
Winnipeg, Canada
Reviewed 4 weeks ago

Wonderful, clean and spacious room. Fabulous bathtub. Heated towel rack. Beautiful bedding and comfy bed. Had our own little balcony with two chairs and a table, absolutely perfect. The lobby is comfortable and welcoming and the tea and cakes are well worth it.

Thank Lucille M
Winnipeg, Canada
Reviewed 15 March 2017

Wonderful hotel on the main street. We took the bus to Cilaos and it is a 5 minute walk from the bus stop. Easy to find. Wonderful, grand hotel with beautiful little balconies off the rooms. Beautiful, comfortable beds, coffee and tea maker in the room which is unusual in Reunion. Exceptional service. Great staff. So close to restaurants and...

Thank H_and_Lucy
Atlantic Highlands, New Jersey
Reviewed 22 October 2016

This is a very nice hotel in the center of Cilaos. Very clean, large room. They had very little parking and if breakfast is not included in the price I would skip as there are awesome bakeries nearby. Staff was very friendly and spoke fluent English. Drive to Cilaos a bit difficult but it is worth it.

Thank terry m
ROMAIN S, Directeur général at Tsilaosa Hotel and Spa, responded to this review

Dear Terry m, I would like to thank you very much for taking the time to express your feelings about your stay in our hotel. I am delighted that your stay was great and the staff was very friendly, your satisfaction is our priority. The atmosphere is really important we work on it every day. Once again, thank you very...

Turin, Italy
Reviewed 7 September 2016

Nice hotel located near the main area attractions. Kind staff and clean facilities. Wi-Fi, laundry service and parking available Excellent breakfast from 7 am in the adjacent salon de thé, where you can also have a break in the afternoon, with a warm cup of tea and a slice of home-made cake, top!

1Thank Figaro_AB
ROMAIN S, Gérant at Tsilaosa Hotel and Spa, responded to this review

Dear Figaro_AB, We would like to thank you very much for writing this nice comment following your stay at Tsilaosa Hôtel****. We always do our best to ensure the best service to our customers, we are glad to know that you enjoy your stay with us. We would be delighted to welcome you back again at Tsilaosa Hôtel****. Best regards...

Inverness, United Kingdom
Reviewed 6 February 2016 via mobile

Stayed 2 nights with a walking trip in between. The village and area is amazing and sitting out on the balcony watching the sunrise before breakfast was just great. The bed was very comfy and we slept really well. The family are friendly and helpful. In the evening the father delivers a wine tasting in his cellar of local wines...

Thank isobel p
SUZANNE D, Responsable relations clients at Tsilaosa Hotel and Spa, responded to this review

Dear Isobel, Thank you so much for letting us know about your stay with us. We are pleased to read you enjoyed your stay at Le Tsilaosa, and hope to welcome once again very soon. If you want to follow our news and special offers, follow us on Facebook at Hotel Le Tsilaosa 4 étoiles. Looking forward to seeing you...

Reviewed 30 October 2015

We really enjoyed our stay in this charming, family hotel. Staff was really friendly and welcoming Rooms were nicely decorated and we loved the Jacuzzi in the bathroom when we came back from hiking. Minibar and tea/coffee maker in the room The breakfast buffet is served in the charming breakfast room with fresh eggs and breads, locally made jams and...

Thank belgiantraveller
SUZANNE D, Responsable relations publiques at Tsilaosa Hotel and Spa, responded to this review

Bonjour ! A very huge thank you from Cilaos to... Belgium ! As you would read, we always thank you to let us how you feel about your stay with us, it always help us to provide you the best quality service ! I will let Mr Dijoux know about your comment about his little tour. I'm sure he will...

Hong Hong
Reviewed 5 October 2015 via mobile

We stayed at the Tsilaosa for only one night but it was fantastic. This hotel is very cute and charming! Our room had a balcony with a bistro table which looked over the main street . The room was adequately furnished, but honestly, I could have slept anywhere after the stressful drive to Cilaos. There is a mini fridge in...

Thank TexanInHK
SUZANNE D, Responsable relations publiques at Tsilaosa Hotel and Spa, responded to this review

Dear customer, First of all, we thank you a lot for letting us know how you feel about your stay ! It is very important for us to know, so that we can always improve ourselves to do the best, and provide all of our customers with the best quality-service ! We are very pleased to see that you enjoyed...

Perleberg, Germany
Reviewed 22 September 2015

Here can you have a greatful stay in the circle of Cilaos. Breakfast ist very good. Staff speak english and german. It's an excellent startpoint for hiking. On the other side of the Street is a Restaurant for dinner.

1Thank netsrot13
SUZANNE D, Responsable relations publiques at Tsilaosa Hotel and Spa, responded to this review

Dear customer, First of all, thank you very much for letting us how you feel. It's very important for us to know how our customers feel so that we can always improve ourselves to do the best. If you want to follow our news and receive special offers, follow us on Facebook at Hôtel Le Tsilaosa 4* ! It will...

Arrondissement of Saint-Paul, Reunion Island
Reviewed 1 September 2015

Very comfortable room and bed, giant corner jacuzzi tub in the bathroom, beautiful mountain view from the balcony, convenient location, all decorated with fine taste and attention. Friendly however discreet staff. Very rich breakfast including fresh fruits, a choice of tasteful teas and home made jellies, cheese and Italian ham... By far the best place in Cilaos, surely one of...

Thank rixar974
SUZANNE D, Responsable relations clients at Tsilaosa Hotel and Spa, responded to this review

Dear customer, Thank you for this wonderful comment about our establishment. We are deeply thankful to have such nice customers ! We do our best everyday to satisfy our clients, and it's always a real pleasure to hear that you enjoyed your stay with us. If you ever want to heat about us, have our news, and even receive special...

137 photos of this hotel

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All Traveller Photos (127)
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View from Room (8)
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09/05/2017 10/05/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Multilingual Staff
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
You are welcomed to our 4 stars hotel Le Tsilaosa, to enjoy a peaceful and joyful time for a long vacation or for a weekend in the town center of Cilaos, heart of the magnificent "Cirque de Cilaos". Located in the town center, our hotel is a perfect mixed between modernity and comfort and Reunion's tradition... With a breathtaking mountain view of the cirque and the Piton des Neiges mountain, we offer to our costumers the possibility to rest peacefully in your rooms with a "balneo" bathtub (available in all our rooms) or in our Salon de Thé, where you can taste our delicious homemade cakes and our teas from all around the world! At our hotel, we welcome you in French, English and German. Looking forward to see you, All members of Le Tsilaosa 4* Hotel staff. ... more   less 

Additional Information about Tsilaosa Hotel and Spa

Address: 21 Rue du Pere Boiteau, Cilaos 97413, Reunion Island
Region: Reunion Island > Arrondissement of Saint-Pierre > Cilaos
Price Range: £95 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tsilaosa Hotel and Spa 4*
Number of rooms: 15
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Also Known As:
Tsilaosa Hotel And Spa Reunion Island/Cilaos
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Questions & Answers

Here's what travellers have asked, with answers from Tsilaosa Hotel and Spa staff and other travellers.
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Questions? Get answers from Tsilaosa Hotel and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is not in Africa. Renuion Island belongs to France. It is not categorized correctly. It is in the Indian Ocean.”
  • View from balcony looking into room.
  • Little balcony, beautiful view.
H_and_Lucy, 15 Mar 2017 | Read review
“Back room away from Main Street”
terrymV8501HV, 22 Oct 2016 | Read review
“Upstairs you have a view to sunset and sunrise!”
netsrot13, 22 Sep 2015 | Read review
“Ground floor rooms seem to be away from the dinind area noise.”
Slav103, 18 Sep 2014 | Read review
“ask for a room not facing the street and with a mountain view”
lisavanessa, 6 May 2014 | Read review
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