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Hotel Indigo Albany-Latham

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#4 of 17 Hotels in Latham
Certificate of Excellence
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Hotel Indigo Albany-Latham
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381 Reviews from our TripAdvisor Community

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Reviewed 1 week ago via mobile

This is an old property which has been refurbished. It is nicely decorated and the staff was friendly and helpful. The room may not have been rented for a while and was quite dusty. I expected more based on previous stays at different hotel Indigo locations.

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Helpful?
Thank Mrr07
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear Mrr07, Thank you for taking a moment to leave us your thoughts. I am quite satisfied to hear that our guest services team was there for you whenever you needed them, and that you found their disposition to be warm and welcoming. I regret to hear that the room did not quite live up to your standards, however. I...

Boston, Massachusetts
Reviewed 19 March 2017

While snowed in and hunkered down at the Hotel Indigo during Snowstorm Stella where over 22" of snow fell and blizzard condition winds ripped through the Capital District I offer the followwing. Tuesday 3.14.2017 i was snowed in as the State of NY declared an Emergency. While confined to the Hotel, the Blue Stone Bistro ( Restaurant) within the Hotel...

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Helpful?
1Thank M L
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear M L, Wow! Thank you for leaving such a lavishly glowing recommendation of our hotel! I am so happy that Bill and Dan were able to be there for you to assist you with everything you could need. We pride ourselves on treating our guests like family, and I'm genuinely humbled that we were able to pass that feeling...

Ancaster, Canada
Reviewed 13 March 2017

This hotel has been a welcome stop on a couple of trips through Albany on our way to Vermont for ski vacations. On this stay, check-in was super fast and efficient. Upon arriving up at our room, we found it to be very spacious and clean. The hardwood floors and wall murals at this property make the rooms unique. Shortly...

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Helpful?
Thank fireweedcanada
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear fireweedcanada, I am absolutely delighted that everything has come together so wonderfully during each one of your stays at Hotel Indigo Albany-Latham. We are proud to be your hotel of choice when making your regular trek to Vermont, and we look forward to continuing the tradition for many vacations to come! Happily always, Charles B. Guest Services Manager

Reviewed 13 March 2017

I am a Spire level member of this Hotel chain and walked away feeling ripped off and lied to. I had to check out late but was 2 hours beyond the late check-out. Other hotels charge 1/2 a day but not this one it charged a full day plus. Then they said the reason was that they could not clean...

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Helpful?
Thank shottbj
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear shottbj, I apologize that your experience at our hotel did not meet your expectations. It is standard practice to charge our guests for the second night when they check out at a time that does not allow our housekeepers time to clean the room before their shift ends. I am sorry that this was not made clear at check...

Bluffton, South Carolina
Reviewed 10 March 2017 via mobile

The lobby and the desk agent were warm and welcoming as I arrived late after a long drive. I was very pleased with the very large, tastefully decorated guest room with good size bathroom. Loved the toiletries! Maybe it was the side of the hotel I was on, but there was lots of noise outside all night long, something to...

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Helpful?
Thank formerexpatCT
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear formerexpatCT, I am thrilled that you found so many reasons to enjoy Hotel Indigo Albany-Latham! It sounds like our team was really able to provide the quintessential experience while staying at our property. I apologize, however, that you experienced some noise in your room while you were here. The next time you stay with us, just let us know...

Lutherville, Maryland
Reviewed 20 February 2017

Because our stay was a special occasion for our family to be together, we decided NOT to go to one of the many Express hotels near the airport. But clearly the Indigo hotel is trying to cut corners for all amenities. There was no free coffee in the lounge in the morning - you have to pay for it! Toiletries...

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Helpful?
1Thank jancarver
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear jancarver, I am truly sorry that your time at our hotel did not go as you would have hoped. We certainly hold ourselves to a higher standard than what you experienced. I appreciate you taking the time to leave us your feedback, however, for we use comments such as yours to constantly improve ourselves to ensure that such situations...

cape cod
Reviewed 10 February 2017

This is a nice, pet friendly hotel close to the highway. We stay here everytome we drive from Massachusetts to Canada. The room is nice, the people are friendly, the parking is free and their is a large wine pour at the adjoining restaurant. What more do you need?

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Helpful?
2Thank rrcapecod
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear rrcapecod, It appears that we were able to provide everything that a traveler such as yourself could need for a quick one night stay. Amazing! Our goal is to make sure that each guest who stays with us feels as if all of their needs were met, so they can carry on with the rest of their every day...

Reviewed 5 February 2017 via mobile

The hotel is at a great location by the airport with a nice restaurant inside the hotel. Also close to the highway. Friendly staff, clean rooms and good atmosphere. Could use room service, but overall a great place.

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Helpful?
2Thank Mario B
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear Mario B, Thanks for the great review! I'm elated that your stay with us was went by without a hitch. It's great to hear about all the details coming together to create a wonderful stay. However, I do apologize that the services of the Blu Stone Bistro were not mentioned upon check in. They do provide room service each...

Kingston, New York
Reviewed 26 January 2017 via mobile

From the moment I checked in to the week that I stayed there, the staff was very accommodating, food was very good and the rooms extremely clean. Definitely will be staying there again ( in 2 weeks) again on business. Housekeeping definitely pay attention to details. Hotel should be extremely satisfied on there outstanding staff.

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Helpful?
2Thank Howard C
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear Howard C, We are all so pleased to hear that you were incredibly satisfied with the service provided by our team. From the housekeepers and our front desk representatives to the staff at the Blu Stone Bistro, it appears as if they all made a lasting impression on you, and convinced you to return in a couple weeks. You...

Mineola, United States
Reviewed 24 January 2017 via mobile

I recently switched from a hotel I usually stay at for business and what a great experience! I was welcomed with a smile and the room was fantastic! The bistro lounge attached has excellent food and the staff are more than accommodating. I will definitely be returning soon!

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Helpful?
2Thank Tamara F
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear Tamara F, Amazing! I could not be happier that our team was able to make your first time with Hotel Indigo truly special. We aim to provide our travelers with everything and anything that they might need to make Hotel Indigo a genuine home away from home, and it certainly seems as if we hit the mark! We are...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Banquet Room
Official Description (provided by the hotel)
Discover Affordable Luxury at the New Hotel Indigo in Albany, New York The Hotel Indigo Albany - Latham is a sophisticated, Full-service hotel near the Albany International Airport (ALB), providing a complimentary shuttle to the airport. Our boutique hotel in Latham, NY is ideal for travelers who desire an oasis to escape from the ordinary, but value the traditional hospitality & services of a standard hotel. Our luxury Albany, NY accommodations offer convenient access to area attractions such as the Saratoga Race Course, Joe Bruno Stadium and the Times Union Center in downtown Albany. Our hotel is near premiere shopping spots including the Colonie Center Mall & upscale, downtown shopping on Pearl, Broadway and Lark Streets. Situated just north of Albany, our upscale hotel in Latham, NY offers close proximity to corporations in the Wolf Road Business District as well as Rensselaer Polytech, GE, the Albany Medical Center and various government offices. We also offer 1,200 sq. ft. of flexible meeting space, free high-speed, Wi-Fi Internet access and well-appointed rooms with modern decor that are an oasis for the business traveler to Albany. While lodging at our pet friendly hotel in Albany, we hope you take advantage of our 24-hour fitness center and sauna, Golden Bean coffee shop, and our Blu Stone Bistro and Bar. For the best in luxury Albany accommodations, choose the new Hotel Indigo in beautiful Albany, NY. ... more   less 

Additional Information about Hotel Indigo Albany-Latham

Address: 254 Wolf Road, Latham, NY 12110-4805
Region: United States > New York > Latham
Price Range: £77 - £151 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Albany-Latham 3.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Hotel Indigo Latham
Hotel Style:
#3 Business Hotel in Latham
#4 Romantic Hotel in Latham
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Questions & Answers

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Questions? Get answers from Hotel Indigo Albany-Latham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a room facing the back of the hotel”
rookie_hat, 31 Oct 2016 | Read review
“Front facing rooms will be noisy due to traffic on the frontage road”
Weimsnks, 2 Sep 2016 | Read review
“Stay at the Staybridge Suites.”
docred, 28 Jul 2016 | Read review
“We were on the first floor and yet found it to be very quiet.”
98catherineh, 23 Jul 2016 | Read review
“Odd rooms are away from the Highway”
  • Single King Room
  • Bed Area Suite Room
  • Entry to the Suite
L8178CRwilliams, 8 Jul 2016 | Read review
5 of 5