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Holiday Inn Express Hotel & Suites Latham

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Holiday Inn Express Hotel & Suites Latham
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328 Reviews from our TripAdvisor Community

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Showing 326: English reviews
2 reviews
Reviewed 3 days ago NEW via mobile

Great hotel food good has a clean rooms .Desk associates. Parking is good. Close to places. Great wifi service was good fresh food on the breakfast. Restaurant on site. Small gym. Conference room are sizeable pool and spa on site.

Helpful?
Thank Debbie S
BGMAR, General Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

Debbie S thank you so much for your 5 star review of our hotel here in Latham, NY. The front desk will be so pleased to read your comments! If your travels bring you back this way, please stop in and say hello!! Bob Greene, General Manager More 

Plattsburgh, New York
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

Very nice hotel located jut off I-87 a little north of Albany. Staff was very friendly and accommodating. Nice rooms, very clean. We had a king sized, very comfortable bed. Was impressed with an electronics power strip on a good size nightstand. A mini Kuereg was a great addition in the morning. Our son's family of 4 had two queen... More 

Helpful?
Thank markh3376
BGMAR, General Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

Mark3376- a very sincere thank you for your 5 star review of our hotel on Trip Advisor!! The staff love reading that our guests did find them friendly and accommodating! Tammy will be thrilled to read your comments about here. Thank you again! Bob Greene, General Manager More 

Syracuse
2 reviews
Reviewed 2 weeks ago

I am always amazed with the service I receive at this hotel. I stay nowhere else when in the Albany NY area on business. What I like most is the awesome staff. I find that the front desk is always accommodating and as an Spire Elite Member, comfort in my travels, clean rooms, great people and good breakfasts are key.... More 

Helpful?
Thank jcarbona
BGMAR, General Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

JCarbona, a very sincere thank you for your 5 star blog of our hotel just outside of Albany, NY- As a Spire Elite Member we are so appreciative of your loyalty to our brands. Chris will be thrilled to read your comments regarding his service as he takes great pride!! Thank you again!! Bob Greene, General Manager More 

Albany, New York
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

Spire Member# 2,165,600 Points I am an avid Holiday Inn guest and I have to say, this is one of my favorite hotels. The rooms are amazingly clean and updated- with Service- lead in then industry. Chris the general manager is always interactive with his guests and remember his guests by name! He always makes my experience a pleasant one.... More 

Helpful?
Thank Will W
BGMAR, General Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

Will W- Thank you so much for your 5 star review of our hotel here in Latham and thank you for your shout out to our outstanding manager Chris!! He is terrific with guest service. Thank you for being a Spire Elite member as you make the IHG system very special. Bob Greene, General Manager More 

Salina, Kansas
Level Contributor
284 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 weeks ago via mobile

When I arrived I was informed they gave my room away and were sold out. They then put me in the handicapped room where the shower floods the bathroom. The room had live boxelder bugs and ladybugs in it. I went to retrieve a box I had UPSd to the hotel and was told they did not have it. After... More 

Helpful?
1 Thank Kevin P
BGMAR, General Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

Kevin P- a very sincere apology for us giving your room away and the troubles you encountered during your stay. Please feel free to contact me directly to further discuss your stay. Bob Greene, General Manager More 

Albany, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

My organization held a conference across multiple days at this facility. We experienced issues with the audio/visual equipment across each of the days; even after three advanced walk-throughs of the facility with the event planner it was not set up according to our agreement; the conference spaces we occupied were very dirty; and the tables and chairs were old and... More 

Helpful?
1 Thank gcraancraan1
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

Dear gcraancraan1, Thank you so much for your review of our hotel. We would like to apologize for the shortfalls and inconvenience you have experienced with your conference rooms and the service you received from our staff. It is regrettable that we fell below your expectations. Your feedback is very important to us as this continually helps us improve the... More 

Tucson, Arizona
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

This hotel is convenient to Albany, Troy and much of the Albany area. The hotel was clean, had a nice selection for breakfast, helpful staff and a shuttle to the airport. The airport is only about 15 minutes away. There are many restaurants and lots of shopping nearby.

Helpful?
Thank bwesson617
Ballston Lake, New York
Level Contributor
168 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 2 weeks ago

Attended a wedding here - horrible food service. Venue was nice and accommodated guests properly but dinner service was definitely a weak point. Delivery of guest dinners took more than 1 1/2 hours, so some tables were finished with dinner long before other tables even received their salad. My portion of steak was extremely rare - so much so that... More 

Helpful?
Thank TK345
BGMAR, General Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

TKC45- Thank you for taking the time to blog of your experiences at the event this past weekend. Please accept my sincere apologies for the service you encountered at dinner. I was sorry to read your steak was too rare to enjoy. We value all our guests feedback and I promise we will discuss the meal service at length. Thank... More 

Latham, New York
1 review
Reviewed 3 weeks ago

We met in the executive conference room. The conference room is clean, the staff is professional and attentive. The room rate is reasonable. We would definitely use this hotel again for any future needs. Kelvin was our facilitator and he did a super great job!

Helpful?
Thank 24maryk1
BGMAR, General Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

24Markk1- thank you very much for your 5 star review of our hotel on Trip Advisor. We really appreciate our guests who take the time to write of their travels. Kelvin was thrilled to read your comments!! Thank you again!! Bob Greene, General Manager More 

Clarence, United States
Level Contributor
162 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 4 weeks ago

On business this week in Latham, New York we stayed @ the Holiday Inn Express and Suites (Albany Airport Holiday Inn Express) which is easy to locate off route NY-9R/US 9N with a quick right turn on to Old Loundon Road. The parking lot was quite full when we pulled in a little after 5:00pm on a Wednesday. The traffic... More 

Helpful?
Thank Lori T

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites in Latham, NY near Albany International Airport! Our choice Latham, NY accommodations are ideally located off I-87, just ten miles from downtown Albany and near many businesses and government offices. Travelers looking for lodging in Latham can enjoy a stay at our smoke free hotel near the Albany Airport, four universities and the famous Saratoga Race Course. Families will love our Latham hotel's close proximity to area attractions like the Empire State Plaza, Aqua Duck Tours, NY State Museum and Hoffman's Playland, a family-friendly theme park located two miles from our accommodations in Latham. If shopping is your pleasure, check out the Colonie Center Mall or the huge Crossgate Mall in Albany near our hotel in Latham, New York. There are many companies near our hotel in Latham, like Century Hill, SUNY Albany, Siena College and the New York State government offices. Business travelers can also appreciate the hotel's free airport shuttle to nearby ALB Airport. Our Latham, New York hotel also offers many hotel services, including a 24-hour business center, free high-speed, Wi-Fi Internet access and flexible meeting spaces with seating for 150. While lodging in Latham, you can take a dip in the indoor pool and whirlpool or take advantage of the 24-hour fitness center and complimentary hot breakfast bar. Check out our great Latham hotel room deals and start planning your trip today. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Latham

Address: 400 Old Loudon Road, Latham, NY 12110
Region: United States > New York > Latham
Price Range: £81 - £131 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Latham 3*
Number of rooms: 161
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Latham
Latham Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Latham staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Latham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We saw two room styles and both were great!”
 of 5 bubbles markh3376, 25 Nov 2016 | Read review
“Love the "executive wing" of the hotel.”
 of 5 bubbles jcarbona, 16 Nov 2016 | Read review
“We used the Executive conference room”
 of 5 bubbles 24maryk1, 10 Nov 2016 | Read review
“I like to ask for 2nd floor away from elevators, its much quieter,”
 of 5 bubbles thomasmR695FJ, 1 Nov 2016 | Read review
“Ask for a room in the main wing.”
 of 5 bubbles K9916EJbarbarap, 9 Oct 2016 | Read review
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