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I went to visit family in Liverpool N.Y. I traveled with my Mother-in-law and sister in law. My capital three nieces. We stayed in a suite.
The room was spacious and had a pull sofa and a double bed bedroom plus a chaise and kitchenette...More
The greeting we received at the front desk was warm and welcoming. We stayed for 2 days and I have absolutely nothing bad to say about our stay. The room was very clean and comfortable, and the staff were friendly. We will definitely use this...More
Response from Sebrina M, Front Office Manager at Staybridge Suites Syracuse/LiverpoolResponded 8 December 2017
I would like to thank you on behalf of the Staybridge Suites team, for providing us with feedback on your recent stay with us! We are pleased to hear that your time with us was delightful and that you had a great experience with...More
Check in was efficient, zack was friendly and the hotel was clean. The room was great. Had a minor issues the next morning but zack went out of his way to fix the problem. Thanks that's great customer service. We will return to this property...More
Response from Sebrina M, Front Office Manager at Staybridge Suites Syracuse/LiverpoolResponded 4 December 2017
Thank you so much for your response and your kind words! I am unhappy to hear that you had an issue on the morning of check out, but am extremely happy to hear it was resolved in a prompt manner. I will pass your...More
We stayed as a family in early October. We had three rooms, all of which were very clean. As an IHG Platinum member, we got upgraded to a 2 bedroom suite, which was nice. This is not a fancy hotel, but a lot of room...More
. this hotel is located very comfortably in the finger lakes area.
we were at the hotel for 5 nights, and enjoyed every second of the hotel: great beds, good breakfast, free laundry, good gym, free dinner Monday-thursday, 24/7 coffee. the staff was amazing, start...More