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Homewood Suites Syracuse/Liverpool

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Homewood Suites Syracuse\/Liverpool
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615 Reviews from our TripAdvisor Community

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Showing 609: English reviews
Worcester, United States
Reviewed 2 days ago NEWvia mobile

This hotel was great. They are very welcoming, the rooms are clean and spacious, and the food was also great in the morning! The breakfast is complimentary. They had eggs, oatmeal, fruit, waffles etc. There are multiple buildings that are apart of this hotel so depending on which one they put you in you may need to walk outside to...

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Helpful?
Thank Nicole D
NYC, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 20 September 2016

One of the nicest pet friendly hotels I have stayed in. Grounds are well taken care of and there is lots of room to walk your pet. Trash cans are well placed on the property. Room was in very good condition.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Robert M. S
About Hotel's Favourite Review
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for your review! I'm happy to know you've enjoyed your stay with us and we are happy to be able to accommodate your pet as well. I hope you will stay with us again next time you are in our area!

Staunton, United States
Reviewed 2 days ago NEW

The staff were extremely friendly, professional and very attentive to my requests. They made sure I was comfortable and were willing to help with any additional needs I had. The room was exceptional, but it was the staff that made this hotel experience stand apart from others.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank jenniferbN9077UA
Delray Beach, Florida
Reviewed 2 days ago NEW

Very cozy please felt like home. Nice fireplace. Room was very clean. Excellent and many item hot and cold complimentary breakfast spread. Easy access to major roads as well as all types of stores, banks, etc.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank glennsiesser
Buffalo, New York
Reviewed 1 week ago NEW

I've been staying at this property for almost 6 years. I visit about every other week. With that said, I stay at many hotels (Hilton properties) as I travel quite a bit for work. The Homewood in Liverpool, NY has been a home away from home. The staff is top-notch... Friendly, helpful, and always there to make my stay an...

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Helpful?
Thank bulletemail1
Springfield, Massachusetts
Reviewed 1 week ago

The facility itself seemed outdated and service was unremarkable. There were women's leggings left in the room from a prior guest which made me question the cleanliness of the room. There are numerous hotels in the area that I would suggest looking into outside of this.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 208trevorb
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for your feedback. We are glad you chose our hotel during your recent stay and we apologize for the housekeeping problems you encountered. Unclean rooms are not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure our rooms meet the highest housekeeping standards. We hope you will...

Massena, New York
Reviewed 2 weeks ago

the staff and hotel exceeded our expectations...definitely will stay here again. Location to the mall and restaurants was very convenient as well as getting to the hotel. easy on and off of Interstate 81

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Joanne D
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you so very much for posting your thoughts of your recent stay. I am very happy to know my team and the accommodations exceeded your expectations. They work hard to make sure everyone feels at home during their stay and I know they'll be excited to hear your compliments. I hope you will stay with us again soon!

Reviewed 2 weeks ago

My family make a road-trip from Toronto to New Jersey every year. We *always* stay at this hotel, there and back, to break the drive up. We LOVE this hotel. The staff are so friendly, the breakfast is amazing, and the rooms are awesome! If you have kids like us, having two separate rooms (with two tv's), with a door...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Canadiandentist
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you so much for the great review! We truly enjoy welcoming you back and appreciate your loyalty to our hotel. I'm excited to share your comments with my team... I know this will make them all very happy. I look forward to welcoming you home on your next trip through Syracuse!

Jim Thorpe PA
Reviewed 2 weeks ago

This is hotel that would be hard to beat for hospitality, friendliness with a warm cozy stay. Excellent staff out to please you with an evening social event and a hot breakfast. Fully equipment exercise room in each building

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Joseph J
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you so much for your glowing review of our hotel. I know the team will be thrilled to hear they made such a positive impact on your stay; they try so hard to make sure all our guests feel comfy and at home. I hope we have the chance to welcome you back again soon!

Gasport, United States
Reviewed 2 weeks ago

I would definitely stay at the Homewood Suites in Liverpool, NY again. It was clean; the staff was friendly and accommodating; and our room was spacious and comfortable. We enjoyed the complimentary breakfast. The location is easy to access from the highway.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 154kathleeno
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for taking the time to share a review of your recent stay with us. I'm happy to hear you enjoyed the accommodations and my team will be pleased to hear your compliments of their service. I hope we have the opportunity to accommodate you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning

Additional Information about Homewood Suites Syracuse/Liverpool

Address: 275 Elwood Davis Rd, Liverpool, NY 13088-6146
Region: United States > New York > Finger Lakes > Liverpool
Price Range: £109 - £184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Syracuse/Liverpool 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Homewood Suites Syracuse/Liverpool Hotel Liverpool
Homewood Suites Liverpool
Homewood Liverpool
Liverpool Homewood Suites
Hotel Style:
#1 Business Hotel in Liverpool
#1 Romantic Hotel in Liverpool
#2 Family Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites Syracuse/Liverpool staff and other travellers.
3 questions
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10 months ago
Toronto
Toronto

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Questions? Get answers from Homewood Suites Syracuse/Liverpool staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Washer/dryer in room 150!”
 of 5 bubbles Kathy1753, 24 Dec 2016 | Read review
“Try to get close to the lodge access”
 of 5 bubbles cometman, 8 Dec 2016 | Read review
“Every room is good”
 of 5 bubbles Bird20048, 7 Nov 2016 | Read review
“Suites w/fireplaces need to be on the corners ... no noise!”
 of 5 bubbles NancyJean13, 28 Jun 2016 | Read review
“We stayed away from the pool”
 of 5 bubbles AlaskanVisi2r, 18 Jun 2016 | Read review
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