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Holiday Inn Syracuse/Liverpool Airport Hotel

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Traveller (22)
Room & Suite (24)
Pool & Beach (4)
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Overview
  • Excellent27%
  • Very good37%
  • Average21%
  • Poor9%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
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Additional information
Offers from Holiday Inn Syracuse/Liverpool Airport Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (231)
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230 results
Traveller rating
63
79
50
22
16
Traveller type
Time of year
LanguageEnglish
63
79
50
22
16
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All reviewsattended a conferencehotel restaurantdrug storepark and flyc unittaco belloff the highwaytwo double bedsshuttle serviceup to datean older hotelindoor poolchecking instate fairfree shuttleroom was largestaff was friendly
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1 - 5 of 230 reviews
Reviewed 2 weeks ago

I stop in here frequently on my way to further points South. The staff is always upbeat, friendly and helpful. The rooms are always clean, and the restaurant onsite is a good place to grab something quick. There is limited places to walk to around...More

1  Thank Al S
Response from Julie J, Reservation Manager at Holiday Inn Syracuse/Liverpool Airport HotelResponded 2 weeks ago

I'm happy to hear that our hotel is your preferred stop during your travel south. Clean rooms are good food are two things that we love to hear are guests rave about. I hope we continue to satisfy you during your trips. We appreciate your...More

Hotel's Favourite
Reviewed 28 August 2017

Went for the night and went to the NYS Fair. Stephanie helped answer all of our questions completely with just a couple of phone calls. She arranged for a early check in and a refrigerator. The free shuttle to the Mall was prompt, no waiting,...More

Thank Password111_13
Reviewed 3 weeks ago via mobile

I was a guest at your hotel in the beginning of the month. I had an amazing stay your staff was excellent from the friendly greeting from the front desk her name was cassie I believe to your staff in the dining room ! Overall...More

Thank marcomegan
Response from Julie J, Reservation Manager at Holiday Inn Syracuse/Liverpool Airport HotelResponded 2 weeks ago

I love to hear when we're satisfying guests! Thank you for commending our front desk and restaurant staff. We do our best to make our guests feel welcome. I will be sure to pass your review along to them. Please think of us next time...More

Reviewed 7 April 2018 via mobile

I’m not sure why there are so many bad reviews but I have had a great experience. Staff is nice, food is good, and I can understand why you have to pay for breakfast because it is way better than a free buffet. Just pay...More

Thank jjak2001
Response from Julie J, Reservation Manager at Holiday Inn Syracuse/Liverpool Airport HotelResponded 2 weeks ago

I appreciate the time you took to review our hotel. I'm happy that you enjoyed our full-service restaurant and acknowledgment of the quality of our food. Our large, heated pool is one of our most loved amenities. Thank you again for your positive feedback. We...More

Reviewed 29 March 2018

The hotel staff does not know how to communicate and advise customers ways to resolve the problem immediately. The rooms get hot at times during early spring, due to the possibility of pipes freezing. The heat can get unbearable at times. You have to get...More

Thank Corey Y
Response from IHGService, Guest Relations Manager at Holiday Inn Syracuse/Liverpool Airport HotelResponded 12 April 2018

Hi Corey Y! Thanks for choosing us for your trip in Salina and sharing your concerns! While I'm glad to see your 3-star rating for the value in our pricing, I'm very sorry about the lapses in our hotel staff's issue resolution. I also recognize...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$104 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Liverpool
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Liverpool
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (22)
Room & Suite (24)
Pool & Beach (4)
Dining (1)
Business Centre & Event Rooms (3)
Questions & Answers
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PunkMuff
18 February 2017|
AnswerShow all 5 answers
Response from Thomas K | Reviewed this property |
Our breakfast was complementary, as I recall; part of a package deal for the conference we attended there. That said, the eggs and sausage were not the best... Otherwise good place to stay!
0
Votes
twittr1
29 August 2016|
Answer
Response from Jenn1115 | Reviewed this property |
It was decent - no complaints
0
Votes
twittr1
29 August 2016|
Answer
Response from Carl W | Reviewed this property |
Yes
0
Votes
Room Tips
"Hotel is old and uses antiquated equipment."
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"get a room without so many issues so you don't have to move rooms"
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"Easy to park, seems to be a popular place. We've had rooms on both sides. The back side is probably a bit..."
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"don't go to the restaurant"
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