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Traveller (974)
Room & Suite (463)
Dining (94)

About

Location
Cleanliness
Service
Value
The Z NYC Hotel offers unobstructed, 180-degree skyline views of Manhattan from floor-to-ceiling windows – in every room. Inspired by our neighborhood’s urban industrial past and future, the Z NYC Hotel features eclectic spaces, a neighborly bar and a decor that effortlessly pairs chic with a touch of modern. Guests can take in the views from our seasonal rooftop bar, enjoy casual dining and easily explore Manhattan on our complimentary shuttle. We invite you to discover the Z Experience.
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Harbour View
Great View
HOTEL CLASS

Location

Full view
89Good for walkers
Grade: 89 out of 100
20Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
1,489Reviews
1,159Photos
89Q+A
100Room tips
Traveller rating
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  • 57
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Popular mentions
I'm in the hospitality industry so I hate to leave a bad review, however, in this case, I think it's warranted. Stayed 3 nights at Z NYC and did the continental breakfast one morning and the bagels were stale. The other issue we had is two of the three knights we could smell
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Response from Z_NYC_Hotel, Manager at Z NYC Hotel
Responded 4 weeks ago
Hello, we are really sorry about your experience! All of us at the Z NYC take great pride in the level of service we provide to all our guests. Please let us know how we can contact you to discuss further. I can provide an email if you would like. Thank you!
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+1
Very nice hotel, modern architecture, near Manhattan and with exquisite service and personnel. Transfers to Manhattan - Hotel - Manhattan every moment. Very nice views, so comfortable. Must come back.
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Response from Z_NYC_Hotel, Manager at Z NYC Hotel
Responded 4 weeks ago
Hello, thank you so much for your review! See you soon!
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Fantastic view, but that's it. Breakfast is really poor, basically just bread and butter and cheese. There's no selection of vegetables or salami/ham or fresh cheese, nor eggs or bacon. Quite disappointing. The heating in my room started working only on the 3rd day and, to
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Response from Z_NYC_Hotel, Manager at Z NYC Hotel
Responded 12 Dec 2018
Dear Simone: I tried to call you this morning but I am unable to get the call to go through. I left you a voicemail yesterday and sent you two emails. Please know that I am concerned about your recent stay at the Z Hotel & I would like to speak with you about it in order to address your concerns. Can you kindly call me at the hotel or reply to the emails that I sent to you. I look forward to hearing back from you.
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We stayed in this hotel for 3 nights - i agree with other posters the tourists tax and the $25 per night charge isn’t very clear when you book via Booking.com The hotel was clean,modern and had the best views of Manhattan. We had a room on the top floor (11) and it was simply
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Response from Z_NYC_Hotel, Manager at Z NYC Hotel
Responded 4 weeks ago
Dear 94elles,, Thank you for staying with us! We are very happy that you enjoyed the hotel! The hotel world is very competitive and most all US hotels have fees added for the experience, these days. Yes, it would make sense to have it all in the rate… competition and SOP of business has almost dictated that fees are separated out in this fashion for clarity. No one would try to fool anyone … it is not good business protocol. Great city views, cleanliness and well-appointed rooms and space are true standards of Z – and mark our hospitality goals. Our staff enjoys hearing this feedback always. Thanks again!
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Z NYC Hotel became our home away from home following a terrible Airbnb booking. We managed to find what we thought was a great rate on a hotel comparison website, only to be surprised by hidden resort/facilities fees once we arrived - we hadn't read the small print. For each
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Response from Z_NYC_Hotel, Manager at Z NYC Hotel
Responded 4 weeks ago
Dear Dale-icious, What wonderful and candid insights, comments and helpful suggestions to us, here at Z. Our best Thanks for staying with us. The hotel world is very competitive and most all US hotels have fees added for the experience, these days. Yes, it would make sense to have it all in the rate… competition and SOP of business has almost dictated that fees are separated out in this fashion for clarity. No one would try to fool anyone … it is not good business protocol. Friendly staff, great city views, cleanliness and well-appointed rooms and space are true standards of Z – and mark our hospitality goals. Our staff enjoys hearing this feedback always. In room coffee and tea makers are and have been a concern for guests – in terms of sanitation – so again many hotels, include ourselves have removed. The Continental Breakfast is again on target for what makes up an American CB traditionally. Adding more product will be considered, but again – meat product could be an added on price. Not really sure we want to add more expense to the guest cost of stay. Delighted you stayed with us – and do please come back again. If we can help in any way – do not hesitate to ask or call us. With best regards and safe travels. John Beier VP Operations
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Vista do nosso quarto ficamos no 809.
Photo provided by managementZ NYC Hotel
Meeting room
Photo provided by managementZ NYC Hotel
Meeting room
Professional photo exclusively commissioned by TripAdvisorZ NYC Hotel
The Premier Room 1 Queen Bed at the Z NYC Hotel
Professional photo exclusively commissioned by TripAdvisorZ NYC Hotel
The Premier Room 1 Queen Bed at the Z NYC Hotel
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12345693
Hi there. We came in from JKF and took the subway to Queensboro Plaza and walked to the hotel. It is about a 10-15 minute walk, alternatively there are taxis available. With regards to the area, I travelled with my 19 year old son and we felt perfectly safe. We walked from the hotel on the Friday evening to LIC landing, where we had dinner and then walked back to the hotel at about 10pm and we had no issues. It is a more industrial area but we absolutely loved the vibe. Let me know if I can assist further. Thanks Laura
1 vote
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Hello. The minimum age to register (check-in) at the hotel is 18 years of age)
0 votes
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Hello. Yes there is
1 vote
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If you are speaking to people anything close to the manner and tone your message is coming off - I'd hang up on you too. I think you should most definitely cal down, take a deep breath and try again. I cannot foresee a hotel of this kind with the reviews it has, hanging up on you to cancel a reservation. Try again in a nicer way. Cheers.
1 vote
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12345618
"Higher floors have the best views"
"Lovely Views, Clean and Staff were helpful"
"I recommend that you not stay here. At least until the management starts to treat the customer with respect"
"All rooms have great views of Manhattan which you won't get if you stop there."
"I think all rooms have the great view of Manhattan, but request it just in case they don't."
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12345620
PRICE RANGE
US$146 - US$333 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkQueensLong Island City
NUMBER OF ROOMS
100
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