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04/06/2017 05/06/2017
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    Quality Inn

    10 W Orvis St, Massena, NY 13662-1815
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$157
          US$94
          Great Deal
          US$134
          US$135
          Traveller (9)
          Dining (3)
          Hotel & Grounds (33)
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          Overview
          • Excellent14%
          • Very good25%
          • Average22%
          • Poor18%
          • Terrible18%
          2 weeks ago
          “Massena”
          31 Oct 2016
          “You get what you pay for.”
          Free Wifi
          Free Parking
          Breakfast included
          Hot Tub
          Non-Smoking Rooms
          Restaurant
          Room Service
          Family Rooms
          Bar/Lounge
          Fitness centre
          Pets Allowed
          Wheelchair access
          Business Centre
          Dry Cleaning
          2.5 Star Hotel
          All hotel details
          Offers from Quality Inn
          Special Offer: Choice Privileges Points
          Hotel deals
          Econo Lodge
          56 reviews
          #4 of 7 hotels in Massena
           
          Super 8 Massena NY
          249 reviews
          #2 of 7 hotels in Massena
           
          Lakeview Motel and Apartments
          73 reviews
          #1 of 7 hotels in Massena
           
          Blue Spruce Motel
          22 reviews
          #3 of 7 hotels in Massena
           
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          Rooms
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          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (97)
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          1 - 5 of 97 reviews

          Reviewed 2 weeks ago

          Hotel located in downtown area. Plenty of parking. Check-in not so good. No people person skills. Room cramped & VERY dusty. Had issues with the “free” wi-fi. No one at the front desk could help. They have a choice of free wi-fi & “Premium” wi-fi...More

          Thank Michael D
          Response from QualityMassenaGM, General Manager at Quality Inn

          Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

          Hotel's Favourite
          Reviewed 12 April 2017

          I needed to visit a client in Massena but wanted to keep the budget under control. I opted for a very affordable super single room at Quality Inn on West Orvis St. The room had a comfortable bed that seemed more like a queen, a...More

          Thank RoadWarriorNH
          Response from QualityMassenaGM, General Manager at Quality Inn

          Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

          Reviewed 10 April 2017 via mobile

          I have now stayed here twice for extended periods (10 days), and have some caveats about staying here, though alternatives are few. First the good things. Breakfast is provided daily and is rather extensive, but similar to other chains with full breakfasts. The breakfast is...More

          Thank David C
          Reviewed 13 February 2017 via mobile

          I would not recommend this hotel if you have a choice. The walls and doors are all beat up and have holes in them. It reminded me of a college dorm with the smell of marijuana and stale cigarettes on the third floor. My room...More

          Thank John M
          Response from QualityMassenaGM, General Manager at Quality Inn

          Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

          Reviewed 31 October 2016

          We were in Massena for family weekend. There were limited choices, even though I booked quite far in advance. I can't believe hotels still have double beds. You can not sleep two people comfortably on a double bed. And they put theirs up against the...More

          Thank Stacy M
          Response from QualityMassenaGM, General Manager at Quality Inn

          Dear , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we...More

          Econo Lodge
          56 reviews
          #4 of 7 hotels in Massena
           
          Super 8 Massena NY
          249 reviews
          #2 of 7 hotels in Massena
           
          Lakeview Motel and Apartments
          73 reviews
          #1 of 7 hotels in Massena
           
          Blue Spruce Motel
          22 reviews
          #3 of 7 hotels in Massena
           
          About
          Amenities
          • Top amenities
          • Restaurant
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Bar/Lounge
          • Hotel Amenities
          • Free Parking
          • Breakfast included
          • Meeting Rooms
          • Room Service
          • Dry Cleaning
          • Business Centre with Internet Access
          • Laundry Service
          • Banquet Room
          • Room amenities
          • Microwave
          • Things to do
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Hot Tub
          Details
          • Price range
          • US$92 - US$168 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms ,
          • Smoking rooms available ,
          • Family Rooms
          • Number of rooms
          • 108
          • Reservation Options
          • TripAdvisor is proud to partner with Choice Hotels, Booking.com, Orbitz, Travelocity, Hotwire, Priceline, Ctrip TA, Hotels.com, Expedia, Cheap Tickets, TripOnline SA and Cancelon so you can book your Quality Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • New York >
          • St. Lawrence County >
          • Massena
          • Also Known As
          • Quality Hotel Massena ,
          • Quality Inn Massena ,
          • Massena Quality Inn
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          Traveller (9)
          Dining (3)
          Hotel & Grounds (33)
          Nearby
          Super 8 Massena NY
          249 reviews
          .61 miles away
           
          Blue Spruce Motel
          22 reviews
          1.04 miles away
           
          Lakeview Motel and Apartments
          73 reviews
          4.31 miles away
           
          Econo Lodge
          56 reviews
          2.61 miles away
           
          Nearby Restaurants
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          58 reviews
          .74 miles away
          Nana's Kitchen
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          .75 miles away
          Trombino's
          34 reviews
          .47 miles away
          Wendy's Diner
          22 reviews
          .59 miles away
          Nearby Attractions
          Eisenhower Lock
          66 reviews
          4.80 miles away
          56 Auto Drive-in Theater
          10 reviews
          3.32 miles away
          Massena Town Beach
          6 reviews
          1.61 miles away
          Timequest Mini Golf
          10 reviews
          2.38 miles away
          Questions & AnswersAsk a question
          Kathe47
          I would like a room on an upper floor. What is cost for that? Dates 7/17 - 7/19/
          6 June 2015|
          Answer
          Response from QualityMassenaGM | Property representative |
          Depending on the type of room you are looking for the cost would be between $79.99-$119.99, plus 11% tax, for single or double occupancy. There are also suites in the upper floors at a higher cost. Be sure to call the hotel... More
          0
          Votes
          Room Tips
          "Pick another hotel."
          Read review
          "select the double bed room"
          Read review
          "The rooms on the front face the main street and the back has better views."
          Read review
          "Stay in Potsdam"
          Read review
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