Unclean, room smelled of smoke, bed and elevator broken, we requested connecting rooms or rooms next to each other and were assigned rooms on the same floor across the hotel. Staff was uncaring about situation because the hotel was full. No options for any other accomodation. The…
dirty, unpleasant rooms. Our phone did not work, bathroom light did not work, given a room with a huge stain that covered the entire center of the floor (room114 - stay away!), and were kept up for 4 hours by some kind of mechanical problem that made huge booming noises all night…
Clean, quiet hotel. Rooms are nice. Free breakfast was pretty good too. Lots of options. Staff was very helpful. Check-in and out was super fast. And the price was great. Would definitely stay here again.
The hotel is very clean and the staff are professional and friendly. The complimentary breakfast offered a wide area of choices including crab fruit and the quality was very good. It is extremely convenient to USMA at West Point and Palisades Mall
Nice hotel with a great staff. Guest room was spacious and clean with a large walk-in shower. Convenient location to major highway, stores and restaurants. Complimentary was better than most of similar hotels.
"get a room away from the elevators."
"We had room 207, found it quiet, fronting Route 59"
"The layout is L shaped - ask for a room nearest the elevator or you'll be doing a lot of walking."
"Avoid the rooms right over the entrance; music that plays there can keep folks awake"
"First Floor new the front desk"