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Holiday Inn Utica

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Traveller (16)
Room & Suite (32)
Dining (7)
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Overview
  • Excellent28%
  • Very good35%
  • Average17%
  • Poor10%
  • Terrible10%
Travellers talk about
“business park”(3 reviews)
“nice holiday”(3 reviews)
“utica area”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Additional information
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Rooms
11 Jun12 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (80)
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Traveller rating
23
27
14
7
8
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Time of year
LanguageEnglish
23
27
14
7
8
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All reviewsbusiness parknice holidayutica areamoose riverihg memberutica collegefree breakfastnice sizeroom was cleandefinitely stay here againeasy accessfront desk staffthe hotel stafffridgehousekeepingconsrates
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51 - 55 of 79 reviews
Reviewed 29 July 2015

We stayed at this hotel a least 3 times,on our way to Buffalo.Unfortunately it appears to be getting old,and in need of a facelift. The rooms seem to be clean enough,but it needs some cosmetic updates. The restaurant still puts out a good meal,and everyone...More

Thank dziadzu1
Response from IHGCare, Guest Relations Manager at Holiday Inn UticaResponded 14 August 2015

Dear dziadzu1, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the restaurant and cleanliness. However, we’re sorry we fell below your expectation regarding the property being...More

Reviewed 30 June 2015 via mobile

Negatives: fridge in room is extra cost, (I was staying for work with travel lunches so not on my own leisure funds), no microwaves, (which no fridge/micro makes no sense to me since there is a restaurant on site and you may have leftovers or...More

Thank onaneedtoknowbasis
Response from Amanda1777, Front Office Manager at Holiday Inn UticaResponded 1 July 2015

Thank you for taking the time to let us know about your recent stay with us. I apologize for the inconveniences you had experienced while you were here. We are in the process of purchasing refrigerators for all of our rooms to better serve our...More

Reviewed 19 June 2015 via mobile

This is the third time we've stayed here for work. The first two times were relatively unremarkable. Nothing good nothing bad. This time there was an issue with a seal in the toilet, causing it to leak water all over the floor. It took them...More

Thank Jrmorgan86
Response from IHGCare, Guest Relations Manager at Holiday Inn UticaResponded 5 July 2015

Dear Jrmorgan86, Thank you for leaving a candid review about our hotel on TripAdvisor. We rely on guest feedback as this will allow us to improve wherever possible. Thank you for commending the level of cleanliness our housekeeping was able to provide. Our goal has...More

Reviewed 28 January 2015

This hotel is a dream for a road warrior working in the Mohawk Valley! I have had the pleasure of staying here on more than one occasion and have reservations for future trips already scheduled. The staff are outstanding from the front desk to the...More

Thank FarmingtonOwner
Response from Amanda1777, Front Office Manager at Holiday Inn UticaResponded 2 February 2015

Thanks for expressing complete satisfaction with your overall stay experience – awesome too hear we exceeded your expectations with both visits. Providing inviting accommodations with a friendly smile and whatever it takes attitude is our culture, and something we take tremendous pride in delivering –...More

Reviewed 27 January 2015

Good and comfortable stay. Close to restaurants and shopping. The hotels Moose River restaurant served a great breakfast. Great portions. Rooms were impressively spotless and clean. Free internet was great.More

Thank Nanconet
Response from HolidayInnUtica1777, Front Office Manager at Holiday Inn UticaResponded 13 August 2015

Thank you for taking the time to let us know about your recent stay with us. We are glad to see we made you comfortable and a happy guest. We hope that if you ever return to the Utica area we will be your choice...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Conference Facilities
Dry Cleaning
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$108 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Kitchenette, Family Rooms
Details
Price range
US$108 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Kitchenette, Family Rooms
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Traveller (16)
Room & Suite (32)
Dining (7)
Pool & Beach (3)
Business Centre & Event Rooms (8)
Questions & Answers
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Room Tips
"2nd floor rooms in the 250s seem to be nice and quiet."
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"Ask for special needs that suit you. The rear section was just what we wanted, . We parked close and had easy..."
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"Rooms and hallways were (seemingly) in wings. The near to mid wing room was very quiet."
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"Road warriors staying more than one night would enjoy the kings size room with a couch, microwave and..."
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