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Residence Inn New Rochelle

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Traveller (33)
Room & Suite (149)
Dining (21)
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Overview
  • Excellent38%
  • Very good35%
  • Average12%
  • Poor7%
  • Terrible8%
Travellers talk about
“roc city”(18 reviews)
“train station”(19 reviews)
“front desk”(41 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn New Rochelle
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Residence Inn New Rochelle
Special Offer: Member Rates
Hotel packages
Hotel deals
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Reviews (242)
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84
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All reviewsroc citytrain stationfront deskentertainment areagarage parkingwithin walking distanceliving roomcable channelsbed was comfortablefull kitchenfree breakfastper daypull out couchhotel is locatedone bedroom apartmentvisit nycnew york
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1 - 5 of 236 reviews
Reviewed 6 days ago via mobile

NEVER BOOK AN EVENT HERE. Food was subpar, servers had attitude. After the party, they wrongfully charged for extra guests who were not present. Just because the “servers thought there were more”. Unprofessionally ran hotel and service. NEVER going back. Please be advised!!!

Thank nvmdb527
Response from Tanya L, Manager at Residence Inn New RochelleResponded 5 days ago

Please contact me directly via phone (914) 636-7888 or email me to discuss this review. I look forward to hearing back from you. Best Regards, Tanya Lassiter Director of Rooms newrochellerooms@ih-corp.com

Reviewed 16 April 2018

I love this hotel. This is a great place to stay with the metro close by if you need to get into New York City. Lots of places to eat within walking distance and the breakfast is top quality. On some evenings they also serve...More

Thank DaPhunkeeProfessor
Response from Yasir R, Front Office Manager at Residence Inn New RochelleResponded 4 weeks ago

Dear Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Residence Inn New Rochelle. It is always encouraging to hear positive feedback, particularly when it comes from those...More

Reviewed 8 April 2018

I was somewhat wary of this hotel based on some prior TA reviews, however I didn't encounter any problems experienced by others. In fact, I have nothing but positive things to say about my one-night stay. We first parked briefly near the front door in...More

Thank FAMILYTRAVELER07
Response from Yasir R, Front Office Manager at Residence Inn New RochelleResponded 9 April 2018

Dear guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Residence Inn New Rochelle. It is always encouraging to hear positive feedback, particularly when it comes from those...More

Reviewed 25 March 2018 via mobile

I stayed here and had a much experience than I did at the Radisson hotel down the street. Hotel was nice, rooms are great, the staff is very friendly and helpful. This where I stay when I have a wedding in the area after horrible...More

1  Thank Joseph S
Response from Yasir R, Front Office Manager at Residence Inn New RochelleResponded 26 March 2018

Dear Joseph, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Residence Inn New Rochelle. It is always encouraging to hear positive feedback, particularly when it comes from those...More

Reviewed 17 March 2018 via mobile

I arrived at this hotel having paid a hefty sum to enjoy the evening reception I assumed all residence inns have. I was surprised to find out they can opt out of this service. Had I been alerted to this I would have avoided this...More

1  Thank stephen p
Response from Yasir R, Front Office Manager at Residence Inn New RochelleResponded 19 March 2018

Dear Stephen, Thank you for choosing to stay at the Residence Inn New Rochelle and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$202 - US$370 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$202 - US$370 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (33)
Room & Suite (149)
Dining (21)
Amenities (15)
Questions & Answers
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Eloá G
7 November 2016|
AnswerShow all 3 answers
Response from Theresa B | Reviewed this property |
I am not to sure. I am sure if you call the hotel they can assist you.
0
Votes
Christy B
12 July 2016|
AnswerShow all 5 answers
Response from Stuart D | Reviewed this property |
As a Gold member I paid $5, but it's usually $10
0
Votes
Esther I
15 February 2016|
AnswerShow all 3 answers
Response from Stuart D | Reviewed this property |
No, but they have a senior rate
0
Votes
Room Tips
"Make sure that your room is facing the post office the other side is a wind tunnel."
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"Stay away from units at end of hall above a/c compressors"
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"for me the room in the corner suites was more quiet and larger"
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"Stayed on 6th floor and was definitely quiet. However I think construction or something was going on outside..."
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