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Traveller (619)
Room & Suite (698)
Dining (80)
Overview
  • Excellent67%
  • Very good22%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“boutique hotel”(39 reviews)
“art deco”(32 reviews)
“floor lounge”(31 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Bar/Lounge
3 Star accommodation
All hotel details
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (997)
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944 results
Traveller rating
628
215
63
19
19
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LanguageEnglish
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628
215
63
19
19
Show reviews that mention
All reviewsboutique hotelart decofloor loungefree valet parkingoffice buildingtop floorsky view loungeobservation floorgated lotcookies and milkcorner roomcanadian sidewithin walking distancevalet servicewafflesbeautiful hotelculinary institute
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1 - 5 of 944 reviews
Reviewed 3 days ago

We really liked this hotel, stayed for 3 days. We ended up in Niagara Falls just after Labor Day and so missed a lot of the crowd in the city and presumably in the hotel. This hotel was built in 1929 (IIRC) and has a...More

Thank Geoviki
Response from Doug U, General Manager at The GiacomoResponded yesterday

Thank you for your recent stay at the Giacomo and for taking the time to write a review. We appreciate your suggestions as we are always looking to improve the amenities and services we offer our guests. Thank you for your recommendation To future travelers....More

Reviewed 1 week ago via mobile

Friendly staff, great location, decent breakfast, milk & cookies in the evening, comfortable bed. Need I say more? If you like unique non-cookie cutter hotels, then this is your place. Here’s a couple of photos of the view from our room.More

3  Thank NYsnow
Response from Doug U, General Manager at The GiacomoResponded yesterday

We appreciate you posting a review and staying at the Giacomo Hotel in Niagara Falls NY. I am happy you liked our staff, location, breakfast and our nightly cookies. We are very lucky to have such an historic building as our setting and hope to...More

Reviewed 3 weeks ago via mobile

Absolutely gorgeous Hotel with Art Deco design and spacious rooms .Friendly staff,very accommodating. Hotel is within walking distance to the casino, restaurants, and Falls.Highly reccomend this hotel.Did I mention they serve a complimentary breakfast and offer free milk and cookies at night ? Looking forward...More

Thank Teresa O
Response from Doug U, General Manager at The GiacomoResponded 3 days ago

Thank you for your kind words and for staying at the Giacomo Hotel in Niagara Falls NY. I am happy you liked our location near the Seneca Niagara Casino, I hope you were lucky. We appreciate your high recommendation and hope to see you soon....More

Reviewed 3 weeks ago via mobile

I stood at this hotel in 1401 I believe the suite is called the Majestic and it really lived up to its name ! Beautiful views of Niagara Falls from all rooms and great views of downtown with two casinos in front of the hotel....More

1  Thank kalho29
Response from Doug U, General Manager at The GiacomoResponded yesterday

Thank you for your review and for choosing to stay at the Giacomo. I’m glad you liked our location. We are near the Seneca Niagara Casino and the Maid of the Mist. We look forward to you staying with us again. Regards, Doug Ujeski General...More

Reviewed 3 weeks ago via mobile

My mom and I went up to Niagara Falls for the weekend. This hotel was very nice. The room was huge and the bathroom was great. The staff was very nice and helpful. Even the breakfast was pretty good (I stay in hotels a lot...More

Thank Lauren3077
Response from Doug U, General Manager at The GiacomoResponded 3 days ago

Thank you for staying at the Giacomo and posting a review. I am happy you found the hotel nice and our staff helpful. It is great you enjoyed our breakfast. Please come and visit us again. Regards, Doug Ujeski General Manager The Giacomo An Ascend...More

View more reviews
About
Description
The Giacomo, an Ascend Hotel Collection Member(R) in Niagara Falls, NY near Maid of the Mist is a towering achievement of art deco architecture. Located in a nationally-registered historical building, this ...More boutique hotel in Niagara Falls is within walking distance from the brink of the naturally beautiful Niagara Falls, as well as a host of other attractions The Giacomo is the premiere luxury boutique hotel in Niagara Falls. Experience the majestic wonder of Niagara Falls in the world-class setting of the Giacomo Hotel - Niagara's only upscale boutique hotel. The epitome of Art Deco Architecture, the Giacomo has been completely renovated to feature ultra-modern innovations and the highest standards of personal service to satisfy the needs of the most discriminating traveler. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair access
Pool
Beachfront
Room Service
Restaurant
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveller (619)
Room & Suite (698)
Dining (80)
Amenities (5)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Leslie C
11 July 2018|
AnswerShow all 7 answers
Response from Doug U | Property representative |
Our Sky View Lounge is open 24 hours a day for all of our guests. If a guestbcannot fo the one flight of stairs to get to the 19th floor we do have our Banquet space on 14 available upon request.
0
Votes
Wanda1962
29 May 2018|
AnswerShow all 3 answers
Response from seaflea222 | Reviewed this property |
I love my truck and had no problem allowing a staff member park it. They will allow you to do it yourself. you will just need to be "beeped" in as they watch you on the security camera when your close enough. You then hit... More
0
Votes
british56
15 April 2018|
AnswerShow all 4 answers
Response from Sharingduecredit8 | Reviewed this property |
I'm sorry british56, we were walking rather than driving and the hotel recommended a good transfer driver to and from the airport
0
Votes
Room Tips
"Ask for something on the Falls side!"
Read review
"ask for upper rooms for better view"
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"Ask for a corner room - a bit more expensive but so worth it!"
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"Queen top floor 601! corner room!"
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