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The Giacomo

934 reviews
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Traveller (578)
Room & Suite (624)
Dining (80)
Overview
  • Excellent66%
  • Very good23%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“boutique hotel”(38 reviews)
“art deco”(31 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Bar/Lounge
3.0 Star Hotel
All hotel details
Offers from The Giacomo
Special Offer: Choice Privileges Points
Hotel deals
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Rooms
24 Dec25 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (934)Write a Review
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All reviewsboutique hotelart decofree valet parkingfloor loungeoffice buildingtop floorsky view loungeobservation floorgated lotcorner roomcanadian sidefreshly baked cookieswarm cookieswithin walking distancewafflesbeautiful hotelculinary institute
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291 - 295 of 886 reviews
Reviewed 18 January 2016

I am very grateful to Jeff and Jade to made my check-in an easy and pleasant experience. I got all explanations about room, restaurants around etc. The continental breakfast was beyond expectations: Joshua, Kim and Shirley were very attentive and hospitable. I sincerely thank you...More

Thank Vera Z
Response from Doug U, General Manager at The GiacomoResponded 27 January 2016

Thank you for taking the time to review your stay at the Giacomo. We will let the staff know that you were pleased with their service. It is definitely a boost to them every time they they hear such positive reviews such as yours. We...More

Reviewed 17 January 2016

In contrast to the cold frosty conditions outside ( welcome to Niagara in January) our welcome at the Giacomo was warm, friendly and very personal. Restaurant and sightseeing tips accompanied our checkin. After a cookie and milk drop at 9 pm on the first night,...More

1  Thank Aussieabroad054
Response from Doug U, General Manager at The GiacomoResponded 27 January 2016

Thank you for your review and for choosing the Giacomo. I am happy that you enjoyed your stay and appreciate your positve feedback. Our staff do take pride in catering to our guests needs the best way they can. I am glad you were able...More

Reviewed 4 January 2016

Stayed here with friends for New Years Eve. The hotel was sold out but we felt like we had the place to ourselves. Easy check in with friendly, helpful staff. Great view of the fireworks, nice breakfast. Quiet, peaceful sleep. You don't get the extra...More

Thank Sharon M
Response from Doug U, General Manager at The GiacomoResponded 7 January 2016

Thank you for your kind review of your stay at the Giacomo. I am very happy that you enjoyed celebrating New Year's Eve with us. I will be sure to share your comments with the staff. It is definitely a boost to them when our...More

Reviewed 3 January 2016 via mobile

We stayed for Christmas at The Giacomo and we absolutely loved it! We were on the 6th floor with a view of the Canadian skyline. It is VERY close to the falls. We walked just a short block to the Niagara Falls state park. The...More

Thank Runnikki
Response from Doug U, General Manager at The GiacomoResponded 7 January 2016

Thank you for taking the time to review your stay with us. I am very happy to hear that you found our staff pleasant and helpful. I will be sure to let Erin know she made an impact during your stay. We all sincerely appreciate...More

Reviewed 3 January 2016

This was our first stay at this hotel. Let me start by saying that the service we received was first rate. My wife wanted a diet coke and called the front desk to inquire regarding the location of vending machines. She was told that there...More

1  Thank Steven M
Response from Doug U, General Manager at The GiacomoResponded 7 January 2016

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best we can. I am so happy you enjoyed your stay and had everything available you needed to make it comfortable. We hope to welcome you...More

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Traveller (578)
Room & Suite (624)
Dining (80)
Hotel & Grounds (410)
Bathroom (40)
Business Centre & Event Rooms (3)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$91 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Niagara Falls
#2 Romantic Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$91 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Niagara Falls
#2 Romantic Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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