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We were in Niagara for a hockey tournament - with two of our organizations teams staying in your hotel. It was the MOST hockey friendly hotel we have ever been to. From the front desk staff accommodating a rate change on the third day of...More
We stayed at a room with two double bed at the 12th floor. It was a clean, and cozy room with all the amenities. Love to stay there. It is a room with city view. The staff are good. Its very near the Casino at...More
While other hotels nearby seemed exorbitant in price, this one was very reasonable for it's location close to the river. Walking distance to the falls. Clean comfortable room and bathroom.
One area for improvement would be the morning breakfast service. Given the high volume of...More
We traveled to Niagara Falls New Years Eve and this was our 1st time visiting the area! Things I wish I’d known or asked... The hotel is fabulous and located right on Niagara Falls River! You can see the falls fireworks right behind the hotel...More
Thank Krystina L
Response from Deanna D, General Manager at Four Points by Sheraton Niagara FallsResponded 9 January 2018
Thank you for ringing in the New Year with us. We are so glad you enjoyed our firework display as this was our 1st time ever! As you witnessed this winter for us has been very cold, however the beauty of Niagara Falls...More
My husband, myself and two other relatives stayed here for my birthday mini vacation stay and I must say that we had a wonderful time. These staff members were extremely pleasant and very helpful...Jamie and Isela the front desk staff were very knowledgeable of the...More
Thank Veronica J
Response from Deanna D, General Manager at Four Points by Sheraton Niagara FallsResponded 4 January 2018
Dear Veronica J,
Thank you for all your kind words in your review! We sincerely appreciate you taking the time to share your experience with us and especially mentioning specific team members. We sincerely enjoyed visiting with you and your husband and could not be...More
No 4points does NOT ! ONLY the Sheraton (connected to Casino) offers Casino credits with all rooms. Also, they do not charge for parking!
4points charges $10/day for parking in an open parking lot...rip off!