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Four Points by Sheraton Niagara Falls

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Four Points by Sheraton Niagara Falls
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631 Reviews from our TripAdvisor Community

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Showing 575: English reviews
Welland, Canada
Reviewed 3 days ago NEWvia mobile

Comfortable rooms and a very friendly, helpful staff made our 2 night stay very enjoyable. The hotel is a little far away from the main shopping and dining areas but still only a 8 minute drive. Lovely view of the water and welcoming lobby are nice added features. Great value for the nightly rate!

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Helpful?
Thank Peggy V
East Durham, New York
Reviewed 2 weeks ago via mobile

Stayed here three times in the past two years and have had a great experience every time. Every time we have stayed in a suite and always feel that it's a good value. Has a nice view of the river and is the overall location is convenient. Only minutes from the falls and also close to several restaurants and other...

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Helpful?
Thank Chris W
Deanna D, General Manager at Four Points by Sheraton Niagara Falls, responded to this review

Thank you so much Chris for the wonderful review! We know how crazy busy everyone is and sincerely appreciate you taking the time to write us about your experience during your stay. We thank you for your loyalty as it means a lot to us! We can't wait to welcome you back again!!! See you soon! Deanna DiFilippo

Toronto
Reviewed 2 weeks ago

This is a great hotel. Good American food. The elevator is the worst part of this hotel, it is noisy and so small. The parking lot is a bit confusing but overall not a big deal. The lobby is beautiful as well as the outdoor scenery

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Helpful?
Thank bflomom
Deanna D, General Manager at Four Points by Sheraton Niagara Falls, responded to this review

Thank you bflomom for staying with us here at the Four Points and taking the time to write us a review. We thank you for the great review and look forward to seeing you again!! Sincerely, Deanna DiFilippo

Canton, North Carolina
Reviewed 2 weeks ago via mobile

The staff is nice. The rooms are clean. Nice view from the seventh floor. Located right on the water, and only 10 minutes from Niagara Falls. They have a restaurant on the premises with very friendly staff. The restaurant is open every day year round which made it plaza as we were here on Thanksgiving day.

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Helpful?
Thank maryjayne123
Deanna D, General Manager at Four Points by Sheraton Niagara Falls, responded to this review

Thank you maryjayne123 for spending Thanksgiving Day with us here at the Four Points! We strive to provide the best customer service possible and truly appreciate your comments! We hope to see you again! All the Best! Deanna DiFilippo

Reviewed 3 weeks ago via mobile

This was a spur of the moment trip for us we are from Pittsburgh. Never saw niagra falls , no kids why not!! The room was clean the " river front view" would have been nice on the higher floors maybe 5 and up? Hotel in general was clean Bar was nice to have on location , typical hotel prices....

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Helpful?
Thank Tiffany P
Deanna D, General Manager at Four Points by Sheraton Niagara Falls, responded to this review

Thank You Tiffany P for the great review! We are so glad you chose to stay with us and enjoyed your getaway! We hope to see you again soon! Sincerely, Deanna DiFilippo

Toronto
Reviewed 3 weeks ago

We wanted to get away from the city for the weekend and found a half price discount for this hotel, so we stayed over night, ate at local eateries and visited the American Fall. The hotel was renovated with simple and modern décor. Our room was clean, but the wallpaper is starting to show stains at the edges. Instead of...

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Helpful?
Thank MCHToronto
Deanna D, General Manager at Four Points by Sheraton Niagara Falls, responded to this review

Thank you MCHToronto for choosing to stay with us for your weekend getaway! We are pleased to hear that you enjoyed your stay with us. We sincerely appreciate your feedback and look forward to welcoming you back in the future! Sincerely, Deanna DiFilippo

Ontario, Ohio
Reviewed 4 weeks ago

My husband told me to pack a bag he had something planned for my birthday. We ended up in Niagara Falls, NY. He booked this hotel and it was perfect for us! We ended up with a lake view room. Bed was comfortable, room decorated nice all the amenities we needed. The bar area was nice and patio on lake...

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Helpful?
Thank deb44903
Deanna D, General Manager at Four Points by Sheraton Niagara Falls, responded to this review

Happy Belated Birthday deb44903!! We are so grateful that you spent your Birthday here with us at the Four Points!! Please try and escape away to stay with us in the summer, so you can enjoy dining on the patio overlooking the river! We can't wait to see you again! Take care Deanna DiFilippo

East Gwillimbury, Canada
Reviewed 4 weeks ago via mobile

We booked this hotel as it was nice and close to the outlet mall. We got a good rate on Priceline ($63 US a night). The hotel is nice and has some updates(sinks,fob access to rooms). We were pretty happy with our stay. The only couple negatives were the $10 paid parking they charge. It's not like we are in...

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Thank thedukiesrule
Deanna D, General Manager at Four Points by Sheraton Niagara Falls, responded to this review

Thank you for staying with us during your quick shopping getaway! We are happy to hear that you enjoyed your stay with us. We appreciate your comments about the level of noise from the ice machine. I have shared your comments with my maintenance team, as they are looking into addressing this concern. We look forward to welcoming you back...

Reviewed 4 weeks ago via mobile

My stay here was not as good as I thought it would be. I booked 2 rooms for me and my husband and another one for my friend. I was looking for a starwood brand 'coz I thought I can get a discount for being an associate of starwood and an spg member and this is also pretty close to...

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Thank Joycee H
Deanna D, General Manager at Four Points by Sheraton Niagara Falls, responded to this review

Thank you Joycee for your honest feedback. We are sorry that we could not provide you the discounted rate for being a starwood associate- however as you are well aware that rate is based upon availability and in advance. We are happy to hear that your room was comfortable and that you enjoyed dining in our restaurant Bella Vista. We...

Dawlish, United Kingdom
Reviewed 1 November 2016

Fairly large hotel in peaceful riverside location , about four miles from Niagra Falls.Ample free parking for guests Comfortable room overlooking the river. Meal on both nights in on site restaurant, good choice and reasonably priced. Discount for SPG. Members. Staff friendly and helpful.

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Helpful?
Thank FiJohn
Deanna D, General Manager at Four Points by Sheraton Niagara Falls, responded to this review

Thank you so much for staying with us here at the Four Points by Sheraton. We are pleased to hear that you enjoyed your stay! Thank you for taking the time to write us your review, as we look forward to welcoming you back in the near future. Sincerely, Deanna DiFilippo

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Four Points by Sheraton Niagara Falls, situated on the waterfront, is perfect for weddings, vacations, or business. Our hotel has 141 rooms, 5,220 sq ft of meeting space, an indoor pool, and free wifi ... more   less 

Additional Information about Four Points by Sheraton Niagara Falls

Address: 7001 Buffalo Avenue, Niagara Falls, NY 14304-4001
Region: United States > New York > Niagara Falls
Price Range: £45 - £181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Niagara Falls 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
4 Points By Sheraton Niagara Falls
Four Points By Sheraton Niagara Falls Hotel Niagara Falls
Hotel Style:
#6 Family Hotel in Niagara Falls
#8 Romantic Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Niagara Falls staff and other travellers.
9 questions
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Sellersville, Pennsylvania
over a year ago
over a year ago
pittsburgh, United States
over a year ago

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Questions? Get answers from Four Points by Sheraton Niagara Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor with lake view”
 of 5 bubbles MCHToronto, 14 Nov 2016 | Read review
“Beautiful views of the lake, Customer Service is excellent!”
 of 5 bubbles deb44903, 13 Nov 2016 | Read review
“Higher floors and riverview”
 of 5 bubbles FiJohn, 1 Nov 2016 | Read review
“Ask about parking fees!!!”
 of 5 bubbles NanaBell5, 19 Oct 2016 | Read review
“Rooms above the third floor are quieter. It is also better to stay in the back of the building so that you get a view.”
 of 5 bubbles swhit618, 16 Oct 2016 | Read review
5 of 5
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