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Four Points by Sheraton Niagara Falls

7001 Buffalo Avenue, Niagara Falls, NY 14304-4001
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Apr 9 Apr 10
1 room, 2 adults, 0 children
SAVE US$7 US$99*US$92*View Deal
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Traveller (265)
Room & Suite (76)
Dining (31)
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09/04/2017 10/04/2017
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    Overview

    • Excellent32%
    • Very good42%
    • Average16%
    • Poor4%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
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    09/04/2017 10/04/2017
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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
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    All reviews river view niagara river free bottle of wine pool area minute drive on site restaurant king suite whirlpool tub outlet mall very nice hotel ice machine great room hockey tournament sink buffalo groupon bridge closet
    Reviewed 22 March 2015

    We stayed one night at the Four Points by Sheraton, Niagara Falls, NY. It was an overnight get away to see the falls and do some sightseeing. The fact that the hotel had some rooms that had a jacuzzi and river view, led to my...More

    Helpful?
    Response from Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls

    Dear Tiffany, Thank you for your recent stay with us, and for leaving us your feedback! We are always happy to hear that our guests were comfortable and happy during their stay. We apologize for disappointing you on the coffee, and assure you it is...More

    Reviewed 17 March 2015

    We have stayed there a couple of times and had good visits. The building was a little old, but the staff were great. They have since renovated and now the building looks as good as the staff perform. We went in mid February for my...More

    Helpful?
    Response from Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls

    Dear Chuck, Thank you for your recent patronage, and for leaving us your feedback! We are always happy to host our Rewards Club Members. We are so glad to hear that we exceeded your expectations, and hope to see you again soon! Best, Sophie H...

    Reviewed 11 March 2015

    This is my first time writing a review but I was so upset – I had to write this. I would never recommend this hotel…This hotel gives 4 points a bad name…..We booked a trip the first weekend in March 2015 to visit Niagara Falls....More

    Helpful?
    Response from Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls

    Dear Erica, Thank you very much for your recent stay with us. We are deeply sorry that we fell below your expectations. Our hotel is very proud of its level of service and quality of its product, and for this reason your comments are concerning...More

    Reviewed 8 March 2015

    Stayed the weekend for romantic get-away. Came on a busy weekend, my booking got messed up. Had planned for jacuzzi suite with Niagara river view. It didn't happen, I was a little disappointed. The front customer service rep was very friendly, and gave us complimentary...More

    Helpful?
    Response from Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls

    Dear PSalcido, Thank you for your recent patronage, and for leaving your review! We sincerely apologize on the booking mix-up. Our river view suites do book quickly, so we always encourage our guests to try and reserve any upgrades as early as possible. We are...More

    Reviewed 7 March 2015

    Stayed here for a night and loved it. Staff was amazing and so friendly and fast. Gave us 2 free glasses of wine for my birthday. Room had a great view was very clean and updated. Restaurant was great for breakfast as well. All staff...More

    Helpful?
    Response from Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls

    Dear JenandSc0tt, Thank you very much for your recent stay with us, and for leaving us your feedback! We are happy to hear that your experience here was enjoyable, and that our team made your birthday that much more special. We hope to see you...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Conference Facilities
    • Dry Cleaning
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Photos
    Traveller (265)
    Room & Suite (76)
    Dining (31)
    Pool & Beach (11)
    Nearby
    Nearby Restaurants
    Sunshine Cafe
    30 reviews
    1.00 miles away
    Bella Vista Ristorante
    78 reviews
    .02 miles away
    New Star Buffet Niagara Falls
    45 reviews
    .99 miles away
    Lasalle Yacht Club
    6 reviews
    .12 miles away
    Nearby Attractions
    Martin's Fantasy Island
    176 reviews
    3.22 miles away
    Kelly's Country Store
    18 reviews
    1.80 miles away
    Grand Island Fun Center
    12 reviews
    2.81 miles away
    Fashion Outlets of Niagara Falls, USA
    426 reviews
    1.64 miles away
    Questions & AnswersAsk a question
    Maddog1223
    Listed under your amenities it states that pets are allowed. I noted that from a previous query that you answered that pets are not allowed. What is your policy? Also, if you are pet friendly, is there any extra charge for pets?
    1 March 2017|
    Answer
    Response from Deanna D | Property representative |
    We definitely do accept pets. We charge a $40 non-refundable deposit and accept dogs up to 40lbs. Please let us know if you have any additional questions. Thank you!
    0
    Votes
    SoSweetNJ
    Is the hotel walking distance to any bars or restaurants? If not are taxis easy to get?
    10 April 2016|
    Answer Show all 5 answers
    Response from Jennifer D | Reviewed this property |
    No it's not close to any bars. Maybe small neighborhood ones were but i didnt see what they were like inside.. I did not see many taxis..however we went during off season. Im sure it would be easy enough to get one. Hope... More
    1
    Vote
    dmf483
    do you pick up at airport
    29 March 2016|
    Answer Show all 4 answers
    Response from MariaRN2013 | Reviewed this property |
    Sorry I don't think they do.
    0
    Votes
    Room Tips
    "king size bed"
    Christina C, 4 days agoRead review
    "Ask for a room with a view of the water. Otherwise you see a parking lot."
    hockeyseason, 9 days agoRead review
    "Rooms either have a view of the river or the parking lot. Pick the river. ;)"
    Henrynin, 27 days agoRead review
    "If you get a room with a pool view change! The noise will be a bother."
    Mystifyny, 2 months agoRead review
    "eight floor and away from elevators"
    Angel360, 3 months agoRead review
    "Higher floor with lake view"
    MCHToronto, 4 months agoRead review
    "Beautiful views of the lake, Customer Service is excellent!"
    deb44903, 4 months agoRead review
    "Higher floors and riverview"
    FiJohn, 4 months agoRead review
    "Ask about parking fees!!!"
    NanaBell5, 5 months agoRead review
    "Rooms above the third floor are quieter. It is also better to stay in the back of the building so that you..."
    swhit618, 5 months agoRead review
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