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Four Points by Sheraton Niagara Falls

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Traveller (304)
Room & Suite (97)
Dining (32)
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Overview
  • Excellent32%
  • Very good43%
  • Average16%
  • Poor5%
  • Terrible4%
Travellers talk about
“river view”(47 reviews)
“hotel restaurant”(21 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Four Points by Sheraton Niagara Falls
Special Offer: Breakfast for 2 Included
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Offers from Four Points by Sheraton Niagara Falls
Special Offer: Breakfast for 2 Included
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (735)
There are newer reviews for Four Points by Sheraton Niagara Falls
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Traveller rating
215
271
113
40
29
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LanguageEnglish
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Travelers talk about these amenities: Pets Allowed, Free Wifi, Restaurant, Bar/Lounge, Room Service
215
271
113
40
29
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All reviewsriver viewfree bottle of winehotel restaurantpool areagrand islandminute driveking suitewhirlpool tubfront desk staffoutlet mallvery nice hotelice machinecanadian sidehockey tournamentgreat roomshopping tripnew york
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231 - 235 of 668 reviews
Reviewed 15 September 2015

This hotel was very good. There were two bad things were the cost of the parking. 18 usd to self park or 25 usd for valet parking and no fridge in the room. The room was very comfortable and we did get to see the...More

Thank zanylady2014
Response from Steve W, Manager at Four Points by Sheraton Niagara FallsResponded 19 September 2015

We are glad that you enjoyed your trip to Niagara Falls, however it appears that you may have stayed at a different property. Here at the Four Points in Niagara Falls USA we offer plenty of free parking for our guests, and we are just...More

Reviewed 11 September 2015

I stayed here along with a friend Labor Day weekend for a last minute getaway. By the end of the trip I was ready to get away from this hotel. I felt that the room was inundated by gnats. There always seemed to be something...More

Thank Rachelle217
Response from Steve W, Manager at Four Points by Sheraton Niagara FallsResponded 12 September 2015

Thank you for the feedback Rachelle. We are very sorry to hear that your stay did not exceed your expectations. We will certainly share your notes with our team to ensure that those issues are addressed. Please also remember that we have a microwave available...More

Reviewed 11 September 2015

Just spent 2 nights at this wonderful hotel Sept. 9 - 11, 2015. Can't believe people reported here that it was dirty, we found it spotless! Very comfortable beds and a refrigerator in our room which was not upgraded. We booked a river view room...More

1  Thank Barbara G
Response from Steve W, Manager at Four Points by Sheraton Niagara FallsResponded 12 September 2015

Thanks for the great review Barbara! We are so happy that you enjoyed your stay, as well as your special event. And a special thanks for complimenting our staff. We will certainly share the kudos with them! We hope to welcome you back to Niagara...More

Reviewed 10 September 2015

I called up the hotel by their late night still the person who lifted my call helped me book a great room with great deal and even that one for upgraded for free to a suite room. They have the best italian food i ever...More

Thank Karthika_Sathya
Response from Steve W, Manager at Four Points by Sheraton Niagara FallsResponded 12 September 2015

Thank you for visiting us! We are delighted that you were able to come and enjoy our hotel and restaurant, as well as the waterfront. We hope to help you plan your next visit very soon!

Reviewed 10 September 2015

Clean, comfortable rooms, stayed one night and had two side by side Riverview rooms for kids and Grandma. This hotel has a pretty view of the Niagara river and is a short ten minute drive from Niagara State Park. Indoor pool is good size and...More

Thank christina319
Response from Steve W, Manager at Four Points by Sheraton Niagara FallsResponded 12 September 2015

Thank you for the feedback Christina. We will certainly share your thoughts with the team in our restaurant, as it is our goal to continually improve the entire experience for our guests. We hope that you and your family will visit us again soon!

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Parking
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$85 - US$341 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Niagara Falls
#8 Romantic Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$85 - US$341 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Niagara Falls
#8 Romantic Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (304)
Room & Suite (97)
Dining (32)
Pool & Beach (14)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
johnnyhuma
5 January 2018|
Answer
Response from nikkitravelbug |
No 4points does NOT ! ONLY the Sheraton (connected to Casino) offers Casino credits with all rooms. Also, they do not charge for parking! 4points charges $10/day for parking in an open parking lot...rip off!
0
Votes
ping2575
3 January 2018|
AnswerShow all 8 answers
Response from bengalwin | Reviewed this property |
Yes free parking
0
Votes
tmariefig
22 August 2017|
AnswerShow all 6 answers
Response from BeckyCarbin | Reviewed this property |
Happy anniversary. I didn't see any pets while there. We were there for an anniversary as well
0
Votes
Room Tips
"Ask for room on the river side (back)"
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"The top floors have very nice views"
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"All rooms good, if you want a view, request for the water, you still get a view in common areas"
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"Try to book the river view rooms"
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