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Sheraton At The Falls

2,394 reviews
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Traveller (415)
Room & Suite (178)
Storyboard
Overview
  • Excellent57%
  • Very good27%
  • Average10%
  • Poor3%
  • Terrible3%
Travellers talk about
“rainforest cafe”(247 reviews)
“tgi fridays”(265 reviews)
“across the street”(288 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Sheraton At The Falls
Special Offer: Treat Your Sweetheart
Hotel deals
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Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,394)Write a Review
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2,223 results
Traveller rating
1,263
585
225
74
76
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1,263
585
225
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76
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All reviewsrainforest cafetgi fridaysacross the streetshark tankthe club loungeseneca casinofamily suitewalking distanceconvention centerpool areagreat staycanadian sidefront desk staffhockey tournamentfree parkingnew yorkrainbow bridge
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1 - 5 of 2,223 reviews
Reviewed yesterday via mobile

Stayed here for two nights to visit the casino with a friend . This hotel was very very comfortable and convenient..Andrew at the front desk was super friendly and helpful.. this is a perfect hotel for casino-goers but also great for family’s .. tons to...More

Thank Katie D
Hotel's Favourite
Reviewed 7 January 2018

This weekend we celebrated our Anniversary at the Sheraton at the Falls in their brand new Spa Suite. We have stayed at the hotel several times in every room category and let me tell you this suite does not disappoint in any way! There are...More

1  Thank 777tanyaf
Response from Victor L, Manager at Sheraton At The FallsResponded 8 January 2018

Good Afternoon I am so glad to hear you enjoyed our SPA Suite and all the amenities that go along with the SPA Suite. As you stated this room will not disappoint anyone. Looks like you have experienced all the amenities in our room and...More

Reviewed yesterday

Great time. The pool was great for the kids; the pond and shark tank were a hit. Stay away from TGIF! Service was not good there and it took forever. Hotel staff was great and very friendly. Rainforest cafe and arcade deal with hotel stay...More

Review collected in partnership with this hotel
Thank zawadzkizoo
Reviewed yesterday

It ok an average hotel. Great location to everything, it was nice that the hotel was connected to T.G.I. Friday’s and the rainforest restaurants along with Starbucks. I was not impressed when the fire alarm was pulled early in the morning and we evacuated our...More

Review collected in partnership with this hotel
Thank deelauren2016
A TripAdvisor Member
1
Reviewed 2 days ago

We had a great time! Lots to do! Staff was so helpful & attentive (hasaunti) and (Nate). The spa was just what I needed and my daughter LOVED the pool/shark tank/ fish pool! They let us check in early and check out late HUGE HELP!...More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Children Activities (Kid / Family Friendly)
Laundry Service
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$96 - US$361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Niagara Falls
#2 Business Hotel in Niagara Falls
#2 Green Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Niagara Falls
#2 Business Hotel in Niagara Falls
#2 Green Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (415)
Room & Suite (178)
Dining (21)
Pool & Beach (17)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Questions & Answers
Ask a question
johnnyhuma
12 January 2018|
AnswerShow all 4 answers
Response from Dan T | Property representative |
Yes. It was great and if you stay more than one day you get the credit per day!
0
Votes
juliajedras
4 January 2018|
AnswerShow all 5 answers
Response from Victor L | Property representative |
Good afternoon Are you referring to our breakfast buffet as we would be happy to offer salmon if you would like. We do not have a buffet for our dinner service but do offer fish as an option. I hope that helps answer your... More
0
Votes
nikkitravelbug
19 December 2017|
Answer
Response from jlockport6932 |
the hydrospa is a 24 hour pass. the gamblers package we booked gave us two for one and if i remember it came to $30 for the two of us ....we went 4 times over the span of our reservation. very lovely employees "manning... More
0
Votes
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12345627
Room Tips
"Play it safe & ask if there are any large groups (especially of kids) staying at the hotel so you..."
Read review
"It was a great weekend and the beds are so comfortable. We thoroughly enjoyed our stay and will be back!"
Read review
"Rooms were great."
Read review
"The curtains didn't quite stay closed tight when pulled shut and the large lit display from the casino..."
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