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Sheraton Niagara Falls

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Traveller (428)
Room & Suite (181)
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Overview
  • Excellent56%
  • Very good27%
  • Average11%
  • Poor3%
  • Terrible3%
Travellers talk about
“rainforest cafe”(257 reviews)
“tgi fridays”(190 reviews)
“across the street”(292 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Niagara Falls
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Niagara Falls
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,525)
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2,353 results
Traveller rating
1,327
627
240
78
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LanguageEnglish
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1,327
627
240
78
81
Show reviews that mention
All reviewsrainforest cafetgi fridaysacross the streetshark tankthe club loungefamily suiteconvention centerpool areawalking distancethrough grouponcanadian sidehockey tournamentfront desk stafffree parkingnew yorkrainbow bridgebeds were comfortable
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1 - 5 of 2,353 reviews
Reviewed yesterday

Awesome staff, helpful & friendly. Location 5 minute walk to the falls along a beautifully landscaped wide avenue. Perfect. Room was comfortable and well sized. More personal products than most hotels.

Review collected in partnership with this hotel
Thank D L
Hotel's Favourite
Reviewed 31 January 2018

We stayed overnight at the Sheraton along with another couple. We were able to get adjoining rooms and we upgraded to the Sheraton Club. Good value for the cost of the Sheraton Club. Rooms for Sheraton Club are located on the 6th floor and only...More

1  Thank PWillford
Response from Victor L, Manager at Sheraton Niagara FallsResponded 1 February 2018

Good morning Thank you for staying with us at The Sheraton At The Falls. Glad to hear you enjoyed the lounge and the amenities in our rooms. The complimentary breakfast is always nice to wake up to. Please find the time to come back and...More

Reviewed 2 days ago

We used to stay on the Canadian side at Four Points and Sheraton, and they were great, but the Sheraton on this American side of the border blew us away! The kids favourite thing was the pool - spacious, large lounge areas, the sharks, and...More

Thank Cristina C
Reviewed 3 days ago

It was an excellent service we received from Pricila at check in with follow up message after. Room was a little dated. It was very noisy during the night due to the gap between the main door and floor, about 2 inches. We tried covering...More

Review collected in partnership with this hotel
Thank mrtraveler199
Reviewed 3 days ago via mobile

My wife and I recently returned from a 4 day road trip to New York State. We picked this location for our last night stay on the way home as we stayed here in the fall. During our fall trip which was a 2 night...More

Thank 150Rockwood
Response from Victor L, Manager at Sheraton Niagara FallsResponded 3 days ago

On behalf of the Sheraton Niagara Falls I wanted to thank you for staying with us again and the wonderful comments and thoughts about the staff and facility. We appreciate your patience as we do renovate the hotel and really look forward to seeing you...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Children Activities (Kid / Family Friendly)
Laundry Service
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Sauna
Details
Price range
US$160 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Niagara Falls
#2 Business Hotel in Niagara Falls
#2 Green Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$160 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Niagara Falls
#2 Business Hotel in Niagara Falls
#2 Green Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (428)
Room & Suite (181)
Dining (21)
Pool & Beach (18)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Questions & Answers
Ask a question
Tina R
13 April 2018|
AnswerShow all 3 answers
Response from stampinhot | Reviewed this property |
Not far at all, it can accessed through and underground tunnel at the Sheraton or walk across the street.
0
Votes
Indianawoody
5 April 2018|
AnswerShow all 4 answers
Response from joannkf1234 | Reviewed this property |
Yes they do
0
Votes
Kathy H
22 March 2018|
AnswerShow all 6 answers
Response from williamalves2018 | Reviewed this property |
Parking is Free. Although you park right next to the hotel it is a public parking lot. You just go to the front desk whenever you want to take your car out and they will validate the parking stub so that there is no charge... More
1
Vote
Room Tips
"The beds are awesome, we sleep very well at the Sheraton."
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"Just check room for fan noise in bathroom and air conditioner fan. Was a bit loud. Not a game changer. Would..."
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"The 5th floor was very busy/noisy, despite the fact that it was off season and a poster stated that..."
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"There has to be some system to provide we can contact some staff when there is an emergency.. water has to..."
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