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Crioula Club Hotel & Resort

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Crioula Club Hotel & Resort
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1,685 Reviews from our TripAdvisor Community

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Showing 412: English reviews
Reviewed 2 days ago NEWvia mobile

Lovely hotel right on the beach, free sunbeds on beach but no beach bar. Rooms clean and tidy, food really good and tasty with good variety apart from lacking choice of desserts. Good selection of local alcoholics drinks with ice creams and snacks available in between set meal times. Pool was clean but as usual cold. WiFi was poor but...

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1Thank Helen M
Manchester, England, United Kingdom
Reviewed 3 days ago NEW

We have just returned from a week at this resort. directly on a beautiful white sandy beach. Our room and the bathroom were a nice size and very clean, Maid service was 7 days a week the towels and sheets were changed daily. The staff were friendly. Lovely dining areas, some rooms were facing the beach.The food most of the...

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4Thank Graceland_13
uk
Reviewed 5 days ago NEW

We have stayed in cape Verde before on Boa vistsa so we knew what to expect from this country. However we did not expect to find grubby towels in the bathroom that were as thin as tissue paper. The cleanliness of the bedding left a lot to be desired (by the way a maid knocks on your door to collect...

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2Thank tinkerbell09uk
Crioula H, Responsable relations clients at Crioula Club Hotel & Resort, responded to this review

Dear tinkerbell09uk, It was pleasure to welcome you to smartline Crioula. Thank you for taking the time to share your review. The cleanliness and hygiene are very important to us and we are paying special attention to this. Your hints on this will be forwarded -thank you! It is never our intention to disappoint a guest in any way. We...

Bedford, United Kingdom
Reviewed 5 days ago NEW

My partner and I visited this hotel to celebrate Christmas and New Year. Good clean Hotel with friendly staff, the animation work so hard and we loved the Christmas Eve Show. The food was excellent and we had an amazing Gala laid on both Christmas and New year with a huge choice to suit everyone. The pool area is clean...

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1Thank Iris B
Crioula H, Responsable relations clients at Crioula Club Hotel & Resort, responded to this review

Dear Iris B, Thank you for your feedback on TripAdvisor. As the well-being of our guests is of great importance to us, we want to make sure that everyone is provided with our best service at all times. Therefore we highly appreciate your evaluation with regard. It is an absolute pleasure to know that your overall experience was enjoyable here...

London, United Kingdom
Reviewed 1 week ago

Agree with recent reviews- not 5 star but do you really need champagne on tap and dozens of pools/restaurants? Comfortable,clean, friendly and fantastic value, next to stunning beach. What more do you need?

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2Thank 84lo
Crioula H, Responsable relations clients at Crioula Club Hotel & Resort, responded to this review

Dear 84lo, Thank you very much for publishing such a lovely feedback on TripAdvisor about your most recent stay here in smartline Crioula. Mentioning the friendliness and efficiency of our employees particularly we do appreciate very much, and will continue to work on our areas of improvement in order to be perfectly ready for your next stay. It’s always a...

Reviewed 1 week ago via mobile

After reading the negative reviews on here we feel these were very undeserved. We were warmly greeted at the hotel with a drink, check in was fast and our bags were taken to our rooms for us. Room was basic but clean, air conditioning worked well and sheets and towels changed daily. Our room was at the back of the...

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6Thank Hannah M
Crioula H, Responsable relations clients at Crioula Club Hotel & Resort, responded to this review

Dear Hannah M, Thank you for sharing your thoughts with the valuable readers here on TripAdvisor. It is truly exciting to receive reviews like yours! We are so glad you loved so much our great hotel with all the facilities especially our food because our kitchen team tries to offer a varied and wide range of menus and we are...

Vastra Frolunda, Sweden
Reviewed 1 week ago via mobile

As for charter and all inclusive its what you could expect, good food and drinks (choclate is extra :/ ) i miss a pool table though but the beach is nice the hotel have many activitis to choose from, friendly staff and nice pool! Im not a charter all inclusive person but if you are i dont see why you...

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Thank Erik B
Crioula H, Responsable relations clients at Crioula Club Hotel & Resort, responded to this review

Dear Erik B, Greetings from smartline Crioula in Santa Maria It’s a big pleasure to read you enjoyed our food, just waiting to welcome you all again in the near future for another great experience. For us, It is a great honor that you remember our friendly staff by name, we will forward your kind words. Our team is very...

Bristol, United Kingdom
Reviewed 1 week ago

This hotel is so close to being good. It is in a good location with a beautiful beach front location. The food quality is good, the buffet ( well ask the chef to throw it on your plate) is hot and tastes good. always a good range that suits everyone's taste. the drinks - flat soft drinks, vile beer. thankful...

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2Thank seasonedtraveller161
Crioula H, Responsable relations clients at Crioula Club Hotel & Resort, responded to this review

Dear seasonedtraveller161, Thank you for taking the time to provide us with your constructive feedback following your recent stay. Our attentive and friendly team treats all of our guests courteously and with respect. We are very sorry if you have felt differently. We will take your comments as an encouragement for improvement. Furthermore we are very happy that we could...

Reviewed 1 week ago via mobile

My sister and i arrived on 21st december and were straight away disgusted and very disapointed £1400 each is not exactly cheap,pet free yet a guest was aloud her too pet dogs,and into food areas,our room was clean but basic had problems with the water on showering it was either scolding hot or freezing cold,air con didnt work neither did...

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3Thank Lisa S
Crioula H, Responsable relations clients at Crioula Club Hotel & Resort, responded to this review

Dear Lisa S, Thank you for taking the time to comment and share your experience. It is never our intention to disappoint a guest in any way. We will review your comments at our meeting to address the issues that you encountered during your visit. However, it's great that we could convince you of the cleanliness of our hotel and...

London, United Kingdom
Reviewed 2 weeks ago

on arrival we were put in a one room bungalow for myself my partner 9 year old son and my 77 year old mother . we were not the only ones this happened to. three elderly sisters were also told on booking they had two rooms. we went to reception and was told there was nothing they could do .we...

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3Thank amandajohntyler

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Opened in June 2000 with the aim to reach to Italian market demand, begins to extend to other European markets in 2007, arousing the interest of many TO, by its location, rooms particularity (large and well distributed), kitchen and general services. In 2014, after a partnership with Thomas Cook Group, associated with the brand smartline, the hotel started a deep restructuring process, increasing as well its capacity. All services are covered, since, restaurants, bars, rooms, pool, reception, anphitheatre, much of which is already completed. A new face of the smartline Crioula will be presented from November 2014, and is already perceptible, which also includes more beverage offers in AI, and more options for cocktails. ... more   less 

Additional Information about Crioula Club Hotel & Resort

Address: C.P. 45, Santa Maria, Ilha do Sal 4111, Cape Verde
Region: Cape Verde > Ilha do Sal > Santa Maria
Price Range: £74 - £146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crioula Club Hotel & Resort 3*
Number of rooms: 244
Reservation Options:
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Also Known As:
Crioula Hotel Santa Maria
Crioula Santa Maria
Crioula Club Hotel & Resort Cape Verde/Santa Maria, Ilha Do Sal
Hotel Style:
#6 On the Beach Hotel in Santa Maria
#6 Spa Hotel in Santa Maria
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Questions & Answers

Here's what travellers have asked, with answers from Crioula Club Hotel & Resort staff and other travellers.
282 questions
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Questions? Get answers from Crioula Club Hotel & Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We was on the West side of the hotel and had plenty of sun on our balcony, and there was no noise at all from the Hotel.”
 of 5 bubbles Graceland_13, 18 Jan 2017 | Read review
“A Sea View Room - of Course !”
 of 5 bubbles 313irisb, 16 Jan 2017 | Read review
“not in the courtyard- better in the garden”
 of 5 bubbles 84lo, 13 Jan 2017 | Read review
“Ground floor with garden view.”
 of 5 bubbles seasonedtraveller161, 9 Jan 2017 | Read review
“I wouldnt bother to book in to this Hotel the standards are very poor”
 of 5 bubbles kimlouise46, 6 Jan 2017 | Read review
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