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Crioula Club Hotel & Resort

0.8 miles from Santa Maria centre
  • Pool
  • Beachfront
  • Restaurant
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1 room, 2 adults, 0 children
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C.P. 45, Santa Maria, Ilha do Sal 4111, Cape Verde
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1,737 Reviews from our TripAdvisor Community

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Showing 433: English reviews
gillingham kent
Reviewed 3 days ago NEW

I booked this trip and then was really concerned over some negative reviews, however I need not have worried. I went with 3 friends and we all LOVED IT. If I start with saying it is NOT a 4 star place, you get what you pay for, it's a good 3 star. It's very clean, hardly any rubbish to be...

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Helpful?
4Thank wedded_bliss058
Crioula H, Guest Relations Manager at Crioula Club Hotel & Resort, responded to this review

Dear wedded_bliss058, On behalf of smartline Crioula we would like to thank you for choosing our hotel. It is an absolute pleasure to know that your overall experience was enjoyable here at the smartline Crioula. Mentioning the friendliness and efficiency of our employees particularly we do appreciate very much, and will continue to work on our areas of improvement in...

Bristol, United Kingdom
Reviewed 4 days ago NEW

If only people would tell the true the Hotel is not 3star+, the Bungalows are so outdated the Bathroom is clean but the Shower rail is Rusty the Bath had a split in the bottom which made it very unstable the bedding and towels are so worn out.The Bar had only pint and 1/2 glasses not very good having Wine...

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Helpful?
1Thank Johnna2016
Crioula H, Guest Relations Manager at Crioula Club Hotel & Resort, responded to this review

Dear Johnna2016, Thank you for your honest and helpful review. We work hard on improving our quality and consider the feedback of our guests in our continuous quality measures. It is never our intention to disappoint a guest in any way. We will review your comments at our meeting to address the issues that you encountered during your visit. Our...

Kingston-upon-Hull, United Kingdom
Reviewed 5 days ago NEWvia mobile

A fantastic place, right on the beach, with plenty of activities and really friendly staff. There are plenty of local activities to do. Spa, local trips around the island, shark watching with experienced guides, horse riding and it's easy to get around. 20 minutes from Santa Maria town centre were there are lots of local bars and plenty of local...

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Helpful?
1Thank vonski69
Crioula H, Guest Relations Manager at Crioula Club Hotel & Resort, responded to this review

Dear vonski69, Thank you for the candid and refreshing review left on our TripAdvisor page recognizing the important attributes of the hotel. Our staff is working hard to ensure your stay is as best it can be. They will be very happy to hear that they could let you feel fully welcome. Our ideal location on the island is really...

Bedford, United Kingdom
Reviewed 6 days ago NEW

Great weather and location for a weeks break People were lovely Only downfall was when they ran out of lager and beer !! Bit of a worry when u on an all inclusive trip would recommend taking plenty of euros for trips out as it wasnt a cheap place to eat out

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Helpful?
1Thank linda118
Crioula H, Guest Relations Manager at Crioula Club Hotel & Resort, responded to this review

Dear linda118, Let us express our sincere thanks and appreciation for your kind words and to be given the opportunity to extend our hospitality. A great pleasure to read you had such a fabulous time with us and enjoyed so much Santa Maria. Whenever your travels take you back , do make sure to let us know so we can...

Plymouth, United Kingdom
Reviewed 1 week ago via mobile

Food good. Room well kept. Looks a bit jaded. Staff friendly. The only downside was I didn't expect to see a dog in the hotel. Was told at reception it was only as small dog as if that made a difference.

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2Thank Jean K
Crioula H, Responsable relations clients at Crioula Club Hotel & Resort, responded to this review

Dear Jean K, Thank you for sharing your thoughts with the valuable readers here on TripAdvisor. It is exciting to receive reviews like yours! We all strive to make our guests stay a memorable one with offering a warm and genuine service. One of our main goals is to offer delicious culinary and it is great to see that we...

Stevenage, United Kingdom
Reviewed 1 week ago

We went to the Crioula Hotel for a week. Great winter break , sunny, warm and windy. Hotel was nice , clean with friendly people. Rooms cleaned daily. Very relaxing and quiet but if you looking for more of a night life it might not be suitable. Pool was a bit too cold for our liking. Good selection of food...

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3Thank Karine N
Crioula H, Responsable relations clients at Crioula Club Hotel & Resort, responded to this review

Dear Karine N, Let us express our sincere thanks and appreciation for your kind words and to be given the opportunity to extend our hospitality. It is always a pleasure to hear what a good job the entire team has done to make you feel welcome and special during your stay. In addition it is great to read that you...

Gloucestershire, United Kingdom
Reviewed 2 weeks ago via mobile

Before I went away I read all reviews about this hotel and all I saw was negativity... turned up to the hotel and was greeted with a drink and welcomed by the staff! The entertainment team were absolutely brilliant, made sure that everyone was ok and made the holiday even more special... Micheal was amazing took me and my friend...

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4Thank Georgianeate123
Crioula H, Responsable relations clients at Crioula Club Hotel & Resort, responded to this review

Dear Georgianeate123, Let us express our sincere thanks and appreciation for your kind words and to be given the opportunity to extend our hospitality. For us, It is a great honor that you remember our friendly staff by name, we will forward your kind words. Our team is very grateful to you! The entire team wants to thank you for...

Worcester, United Kingdom
Reviewed 2 weeks ago

We stayed as a couple at the end of January. We like others did consider cancelling after reading some of the reviews. It was basic but perfectly OK and in walking distance of Santa Maria either by road or beach. The Thomas Cook rep, Neal was very helpful and all in all we enjoyed the stay. The only thing that...

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Helpful?
4Thank Ian M
Crioula H, Responsable relations clients at Crioula Club Hotel & Resort, responded to this review

Dear Ian M, Thank you for praising us with your review and compliments to the hotel and to our location, staff, room and culinary. Every one of us is doing the best to provide our guests an unforgettable holiday and we are very happy to convince you in all areas of our service. It has been indeed our full pleasure...

Reviewed 2 weeks ago via mobile

just returned from the smart line crioula in Sal, first impressions the hotel is clean rooms spacious and cleaned daily. The restaurant is a different thing although it is clean the food is basic and most days the same no variation, the food was often cold and the staff are slow to serve you and only a few smile and...

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Helpful?
4Thank TracyDuell
Crioula H, Responsable relations clients at Crioula Club Hotel & Resort, responded to this review

Dear TracyDuell, Your honest and detailed remarks will help us to do the necessary modifications to increase our hotel’s quality. We thank you for your third stay with us and we assure you we are continually giving the best service to our lovely . Our guest’s opinions are always very important for us in order to increase our quality, therefore...

Reviewed 2 weeks ago

I have no idea why, but some people aren't happy unless they have something to complain about .... My daughter and I came here for a weeks R&R and a bit of winter sun. This is my 3rd visit to Sal and I'd previously stated in the Riu. We had a fantastic price to stay in the Crioula so ignoring...

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9Thank Robertsfamily39
Crioula H, Responsable relations clients at Crioula Club Hotel & Resort, responded to this review

Dear Robertsfamily39, Thank you for the candid and refreshing review left on our TripAdvisor page recognizing the important attributes of the hotel. A great pleasure to read you had such a fabulous time with us and enjoyed so much Santa Maria. Whenever your travels take you back , do make sure to let us know so we can assure some...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Opened in June 2000 with the aim to reach to Italian market demand, begins to extend to other European markets in 2007, arousing the interest of many TO, by its location, rooms particularity (large and well distributed), kitchen and general services. In 2014, after a partnership with Thomas Cook Group, associated with the brand smartline, the hotel started a deep restructuring process, increasing as well its capacity. All services are covered, since, restaurants, bars, rooms, pool, reception, anphitheatre, much of which is already completed. A new face of the smartline Crioula will be presented from November 2014, and is already perceptible, which also includes more beverage offers in AI, and more options for cocktails. ... more   less 

Additional Information about Crioula Club Hotel & Resort

Address: C.P. 45, Santa Maria, Ilha do Sal 4111, Cape Verde
Region: Cape Verde > Ilha do Sal > Santa Maria
Price Range: £73 - £166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crioula Club Hotel & Resort 3*
Number of rooms: 244
Reservation Options:
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Also Known As:
Crioula Hotel Santa Maria
Crioula Santa Maria
Crioula Club Hotel & Resort Cape Verde/Santa Maria, Ilha Do Sal
Hotel Style:
#10 Spa Hotel in Santa Maria
#10 On the Beach Hotel in Santa Maria
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Questions & Answers

Here's what travellers have asked, with answers from Crioula Club Hotel & Resort staff and other travellers.
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Questions? Get answers from Crioula Club Hotel & Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think you can all very dated”
 of 5 bubbles Johnna2016, 16 Feb 2017 | Read review
“Ground floor garden view 😊😊”
 of 5 bubbles Robertsfamily39, 3 Feb 2017 | Read review
“Bungalows have bath with shower over rooms in block just shower”
  • Block
 of 5 bubbles Lauracorrinne, 3 Feb 2017 | Read review
“please take notice of my review”
 of 5 bubbles fernleafox48, 2 Feb 2017 | Read review
“Rooms close to the pool are noisy....”
 of 5 bubbles lucal262, 30 Jan 2017 | Read review
5 of 5