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Courtyard Rochester East/Penfield

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Courtyard Rochester East\/Penfield
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129 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Rochester East/Penfield
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Showing 128: English reviews
Reviewed 7 November 2016

Even though I got in at midnight, there was still someone available to get us in. It took awhile, but they were able to get us in. The room was clean and very spacious. Getting breakfast was a little disappointing, because there really isn't that many options in the area. The breakfast bar in the lobby didn't have a lot...

Thank Tony T
Providence, Utah
Reviewed 25 October 2016

I always stay at Marriott Brand Hotels when I travel. The biggest problem with this hotel is that it can be difficult to get to. Makes no sense why it is located where it is. The hotel itself was fine, bathroom could have been a little cleaner, but overall it is a good hotel.

Thank slaughterpj
Paula C, General Manager at Courtyard Rochester East/Penfield, responded to this review

Thank you for recently staying at the Courtyard Rochester East / Penfield. I am so sorry you found it difficult to find us as I know that can be frustrating. I have shared your feedback with the Housekeeping Manager as well, to ensure that was an isolated incident as we take pride in cleanliness of our rooms. I am pleased...

Reviewed 18 October 2016

I stayed this past weekend with a wedding party, and I have to admit that we were probably the most annoying guests in history between a needy bride, out of town guests. and our own frantic wedding planning. Pasquale (the front desk associate) was so very patient and helpful. He even got my friends room refunded from Expedia, which is...

Thank Jessica B
Bellmore, New York
Reviewed 6 October 2016

We visited Rochester recently for a wedding and stayed at the Courtyard Rochester by Penfield. The hotel was close to the airport and generally a nice place to stay. The rooms were clean and the bed was very comfortable. There were also restaurants within walking distance of the hotel and a Rite Aide close by. If you are looking for...

Thank James D
Reviewed 4 October 2016

Reception was friendly the interior of my room was fine, and the bed was comfortable, but I cannot recommend any hotel where I was awakened in the morning by the sound of the man next door using the toilet. Yes, the wall sound barrier was so lacking that the gender of the person was obvious.

Thank EFFor
Paula C, General Manager at Courtyard Rochester East/Penfield, responded to this review

Thank you for your feedback. I am delighted you enjoyed your interaction with the associates. I would like to take this time to apologize for the noise disturbance you experienced. Our goal is always to exceed our guest's expectations. Kindly,

Auburn, New York
Reviewed 24 August 2016

My husband and I had never stayed at any of the Marriott properties. The location, which was 8 minutes from our son's wedding, was perfect for our needs. Although the hotel overlooks route 441, it is very quiet. Even the lovely outdoor patio is situated so that highway noise is nearly nonexistent. The staff was very welcoming upon our arrival....

Thank 148nygirl
Reviewed 23 July 2016 via mobile

We spent one night here while on a business trip in the area. The lobby is clean but uninspiring. The Staff is friendly without being over the top (which I think is excellent). The room was well prepared and clean. Food in the Bistro is okay. Overall I've given 4 stars because this is not necessarily where I would stay...

Thank Yenlea049
Teaneck NJ
Reviewed 5 July 2016 via mobile

The room was immaculate and the bed quite comfortable. It was also nice to have a bathroom with a real bath. Ron at the front desk was most helpful in suggesting a variety of activities in the area. He also was ready to assist with any of our needs. Just right!

Thank LuvTaTrek
Henderson, Nevada
Reviewed 28 June 2016

The hotel is convenient to our client, but even if it weren't I'd consider staying there. While it is your typical Courtyard, nothing special the staff makes you want to return. Very friendly and accommodating.

Thank Love2Travel_NE
Paula C, General Manager at Courtyard Rochester East/Penfield, responded to this review

Thank you for your kind words about the staff. They truly have a passion to serve with a goal to exceed our guest's expectations. We hope to welcome you in the future.

New Britain, Connecticut
Reviewed 28 June 2016

Stayed at this hotel from Friday the 24th through the 26th. Room was average, bed and pillows comfortable. The location has not much to offer. Ordered drinks from the bar and they were way over priced. I ordered two glasses of wine as well as one beer and total was $36 and some change.

Thank GingerJack71
Paula C, General Manager at Courtyard Rochester East/Penfield, responded to this review

Thank you so much for your feedback. Despite the price of drinks I hope you enjoyed our service and time with us. Thank you again for your feedback. It is appreciated.

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04/06/2017 05/06/2017
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  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
We recognize that Courtyard by Marriott Rochester East/Penfield can be difficult to find as we are situated at the end of a road with no outlet. But, we know that you'll enjoy our convenient location, which is moments from Greater Rochester International Airport (ROC), premier shopping malls and top New York businesses. We suggest guests that are using a GPS unit to input "875 Panorama Trail, Rochester, NY". This should bring them to the entrance of the Dick Ide Honda car dealership. Our Penfield, New York hotel is located directly up the hill behind the dealership. Please feel free to contact us at anytime so that we may provide you with turn-by-turn directions right to our front door. ... more   less 

Additional Information about Courtyard Rochester East/Penfield

Address: 1000 Linden Park, Penfield, NY 14625
Region: United States > New York > Finger Lakes > Penfield
Price Range: £108 - £159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Rochester East/Penfield 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Courtyard By Marriott Rochester East / Penfield Hotel Rochester
Rochester Marriott
Rochester Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Rochester East/Penfield staff and other travellers.
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Questions? Get answers from Courtyard Rochester East/Penfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Many rooms have feature Windows which are lovely”
SharonJ798, 20 May 2017 | Read review
“Be sure to bring food. Not a lot of options in the area.”
tonytY7823OC, 6 Nov 2016 | Read review
“Top floor facing the parking lot”
jtraveller23, 1 Jun 2016 | Read review
“Front of hotel faces away from freeway traffic, possibly quieter?”
EastTexasGMan, 15 May 2016 | Read review
“One side faces the Freeway.”
Wearytraveleratlanta, 3 Jun 2015 | Read review
5 of 5
US$163* /night
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