We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hilton Garden Inn Rochester/Pittsford

Show Prices
Certificate of Excellence
GreenLeadersBronze level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hilton Garden Inn Rochester\/Pittsford
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

528 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hilton Garden Inn Rochester/Pittsford
See the most recent reviews
Showing 524: English reviews
Rochester, United States
Reviewed 12 June 2016

The staff was excellent. The room was good, but the handicap bathroom was a terrible disappointment. The roll in shower was installed wrong. The seat was in the middle of the shower and installed side ways. If you sat and leaned back you would be on the floor. The floor has no berm to keep the water in the shower....

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Tom R
Fenwick Island, Delaware
Reviewed 12 June 2016 via mobile

We arrived for a wedding. Our room was not in a favorable location so I asked to be moved. The desk staff accommodated us with a new room. This room had noisy neighbors (kids jumping on beds that sounded like pile driving). The asst manager Daisy was helpful and gave us yet another room the suite and comped us breakfast....

 Report
Helpful?
Thank Scs0216
Reviewed 10 June 2016 via mobile

Stayed here mid-week with my wife for a family event. Used HHonors points. We were graciously welcomed by Daisy & Sandy and upgraded to a suite (417) on the top floor away from the highway in back. The suite was huge- whirlpool tub with a skylight. Very comfy bed; huge 2-sink bathroom; large walk-in closet. Small microwave & mini-fridge. 2...

 Report
Helpful?
Thank Royzee
New York, United States
Reviewed 9 June 2016

Spent a night at this hotel with my family recently, had a very experience. Booked at the last hour and got a good price. Overall - great hotel, convenient location, friendly and helpful staff, nice amenities, strongly recommended.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Alexandru C
Glasgow, United Kingdom
Reviewed 5 June 2016

Excellent Hotel. Staff were very good. Reception staff extremely friendly and helpful. Rooms very clean. Very enjoyable stay. Location excellent. Close to Rochester. Close to several very good restaurants. Everything a person could ask for.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Louis R
Bloomington, Minnesota
Reviewed 3 June 2016 via mobile

I stayed here and held a business meeting. Everything from the check in, to the meeting and dinner as well as the breakfast the next meeting was world class. The staff knew your name, cared about your stay and sincerely wanted to make sure you were comfortable. Nice surprise in a world that struggles to serve their customers. In addition...

 Report
Helpful?
Thank nmdahl
Jamestown, United States
Reviewed 2 June 2016

Price was right, staff was very professional and friendly, room was large, clean and very nice. I had been a Choice Hotels customer, but everything about Hilton from booking to staying was way better. It was how it should be. Quality and professionalism throughout.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Michael J
Peyton, Colorado
Reviewed 1 June 2016

Best part of the stay was the friendly engaging staff. The front desk reccomended some great local Hot spots. Downside was a charge of 10.99 for a breakfast, that other like hotels usually provide for free.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank T2091PRrobertw
Slingerlands, United States
Reviewed 1 June 2016

This hotel is in a great location. The staff was so friendly, nice and professional. The pool and common areas were very clean and welcoming. We enjoyed the coffee and cookies in the lobby. We will definitely be back.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Kimberly E
Syracuse, United States
Reviewed 31 May 2016

We were greeted with exceptional service at the front desk by Kevin and Corey. They made our check in very easy and pleasant. Our room was extremely tidy and well kept by Gloria. We ate dinner at the Garden Grille & Bar with wonderful service by the bartender Thomas. He was attentive and very friendly. He went out of his...

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Alexandra R

53 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (22)
Viewed
Hotel & Grounds (6)
Viewed
Family/Play Areas (2)
Viewed
Room/Suite (5)
Viewed
Bathroom (1)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Hotel & Grounds (11)
Viewed
Room/Suite (8)
Viewed
Dining (4)
Viewed
Business Centre/Function Rooms (3)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Pittsford
3.2 mi away
The Del Monte Lodge Renaissance Rochester Hotel & Spa
5.3 mi away
Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY
4.0 mi away
BEST WESTERN PLUS Victor Inn & Suites
Show Prices
Show Prices
Show Prices
3.1 mi away
Hampton Inn & Suites Rochester/Victor
3.6 mi away
Homewood Suites Rochester - Victor
7.5 mi away
Hampton Inn & Suites Rochester / Henrietta
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Our beautiful Pittsford, NY hotel is located in Historic Bushnell's Basin, near the quaint village of Pittsford. We are far enough to escape from the city but close enough to drive into Rochester. Enjoy our cooked-to-order breakfast each morning at the Garden Grille. If you need to get work done during your stay enjoy the complimentary wireless internet and printing services in the business center. After a day of sight seeing come back and relax in your contemporary styled guest room. ... more   less 

Additional Information about Hilton Garden Inn Rochester/Pittsford

Address: 800 Pittsford Victor Rd, Pittsford, NY 14534-3940 (Formerly The Brookwood Inn)
Region: United States > New York > Finger Lakes > Pittsford
Price Range: £92 - £161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Rochester/Pittsford 3*
Number of rooms: 107
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hilton Hotels Direct, Expedia, Travelocity, Hotwire, Orbitz, Priceline, Booking.com, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hilton Garden Inn Rochester/Pittsford reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Brookwood Hotel Pittsford
Brookwood Hotel Pittsford
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Rochester/Pittsford staff and other travellers.
5 questions
Ask a question
Wolverhampton, United Kingdom
9 months ago
Dayton, Ohio
over a year ago

See all questions (5)

Questions? Get answers from Hilton Garden Inn Rochester/Pittsford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Queen rooms face away from the freeway”
viksterCa, 26 Apr 2017 | Read review
“4th floor slightly away elevator”
joannv842, 23 Feb 2017 | Read review
“Third floor is relatively quiet. Rooms in the 330s are away from elevators.”
Hotel_Hank, 7 Dec 2016 | Read review
“Odd number rooms face away from the interstate and are very quiet.”
golftravel_11, 5 Dec 2016 | Read review
“If not traveling with kids, go for a top floor. Hotel is popular with kids sports teams, so it can be a bit loud when they are in town.”
TarheelS167, 30 Nov 2016 | Read review
5 of 5