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This seems to be an older property, or at least it seems by the look. That said, the service was very good. There is a restaurant and lounge off the lobby, but I chose elsewhere so cannot offer my experience.
The hotel is well located...More
Response from hiplbny, Manager at Holiday Inn PlattsburghResponded 21 August 2014
Thank you for taking the time to relay your comments regarding our property during your recent stay. I'm delighted to know that you like our location and found our staff friendly. I am sorry we were not able to exceed or at least be at...More
Stayed at this Holiday Inn on a quick trip through Plattsburgh. The room was clean, with a nice TV and fridge. The staff were very friendly and helpful and there was tons of free parking. It was also very close to lots of shopping in...More
Response from hiplbny, Guest Relations Manager at Holiday Inn PlattsburghResponded 7 August 2014
Thank you very much for staying with us and of course thank you so much for your review, which is very much appreciated.
Whilst I was very pleased to read all your positive comments about the staff and the hotel itself, I was certainly very...More
Stayed in for one night and it was alright! Front desk was friendly and we we're able to check-in early which was nice. The room was nice and spacious, lots of room even with the king size bed. Bathroom was a bit small, but nothing...More
Response from hiplbny, Guest Relations Manager at Holiday Inn PlattsburghResponded 6 August 2014
Thank you for taking the time to write a review about your experience at our hotel. I apologize that you had some difficulty with AC and the breakfast . We are always willing to make accommodations for our guests with needs and would be happy...More
Stayed at the Holiday Inn two nights recently and was disappointed. The bathroom has a very small counter space and the room smelled a little like smoke. The air conditioner was the biggest problem. It was extremely cold and noisy and when turned low it...More
Thank susan L
Response from hiplbny, Guest Relations Manager at Holiday Inn PlattsburghResponded 1 August 2014
Thank you for your feedback and for choosing our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. I apologize that your room smelled like smoke and A/C did not function properly.We...More
You're not likely to find anything exceptional at this hotel conveniently located off of I-87. At the same time, you are not likely to experience any major issues either.
The staff was efficient and helpful at check-in. The breakfast was okay but I have had...More
Response from IHGCare, Guest Relations Manager at Holiday Inn PlattsburghResponded 2 August 2014
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in...More
Hello, we do have park and fly rate for the car you wants leave at hotel. you can book online under hotel packages or you can call us at 1-518-561-5000 or 1-800-465-4329. we do give taxi fare for airport up to $ 30 if you... More
Hello, we do have park and fly rate for the car you wants leave at hotel. you can book online under hotel packages or you can call us at 1-518-561-5000 or 1-800-465-4329. we do give taxi fare for airport up to $ 30 if you book the park and fly package.