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My wife and I stayed here only for one night. We were visiting family about 30 miles south of Albany and as many of you may know, hotels are limited outside Albany going south. The hotel is in a very ideal area. It has easy...More
The staff at this Holiday Inn Express just can't do enough to help. Very kind people. The rooms are clean and spacious. We like the suite that comes with a fridge and microwave. The breakfasts are great, but you knew that already if you stayed...More
Dec 7, Thurs night East Greenbush(Albany-Skyline Holiday Inn
Arrived and there were warm cookies waiting for us. Room was ok for the money spent it could've had a fridge and micro. Bathroom and room were both spacious. Not noisy at all. Plenty of lights in...More
Thank julie b
Response from IHGService, Guest Relations Manager at Holiday Inn Express East Greenbush (Albany - Skyline)Responded 4 January 2018
Hello julie b,
It is always a pleasure to hear from one of our IHG Gold Elite Members and thank you for staying with us. It is heartwarming to know that we have provide you with a pleasant experience.
I appreciate that you liked the...More
We stay here two to three times a year. We have had excellent service in the past. But this time, a big slip in performance. Very disappointed. There are other hotels chains vying for our business. Why should we spend money for incomplete service?More
Response from IHGService, Guest Relations Manager at Holiday Inn Express East Greenbush (Albany - Skyline)Responded 8 December 2017
First of all, allow me to thank you for taking the time to fill out this review and for sharing your experience about your recent stay with us. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests...More
This was an older Holiday Inn Express. The standard room did not have a microwave or a refrigerator. The friendly staff was very accommodating to allow us to move to a suite that had a refrigerator. Other hotels we have been to were not so...More