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Everyone was so pleasant and helpful. Great rate. Room (and bathroom) was very clean...even extra towels. Easily adjusted temperature kept me comfortable all night.
Didn't get to use the pool.
Breakfast was average. Coffee was very good.
Restaurant shares the same parking lot....More
Overall I think this is a very decent place to stay. I happened to get a bad room at the end of hall by stairwell and for some reason the doors would slam instead of closing slowly and softly. So when the workers arrived or...More
1 Thank JoeBatts
Response from IHGCare, Guest Relations Manager at Holiday Inn Express East Greenbush (Albany - Skyline)Responded 10 July 2013
Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. I am truly sorry for the noise...More
however, we wont be back.
Stale smoke WREAKED everywhere. Yes, I had a non-smoking room. We stayed in 201 and it was good size. Hot tub was okay. Floors were very unkept throughout. My daughter's bed had some sort of "yuk" on the comforter, we...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express East Greenbush (Albany - Skyline)Responded 20 March 2013
Thank you so much for taking the time to leave us your feedback. I am pleased to know that you our beds comfortable and our front desk and housekeeping were very nice. We constantly strive to provide an environment of comfort and value...More
I like HIE because they typically have clean rooms, good rates, and so on. This one is no different. Very easy to get to off of I-90 in Rensselaer. The room is humongous. However, walking to it, I was struck in the hallway by the...More
2 Thank DJDrZ
Response from BBLHosp, General Manager at Holiday Inn Express East Greenbush (Albany - Skyline)Responded 25 January 2013
Thank you for the detailed review of your stay with us. I’m sorry to see that you were disappointed with your experience. We do offer some smoking rooms for guests who request them, though I can understand your concern. I’d like to apologize for any...More
I was a bit disappointed in this particular Holiday Inn. When I initially entered to check-in, the desk clerk was on the phone with her Supervisor, and ignored me for at least 4 minutes. I would have expected at the very least an acknowledgement, and...More
Thank Greg T
Response from IHGCare, Guest Relations Manager at Holiday Inn Express East Greenbush (Albany - Skyline)Responded 22 January 2013
Dear Greg T,
Thanks for choosing us and taking the time to write your review. I am happy to know that you found our location to be suitable for your needs. I deeply regret the inconvenience you may have experienced during check in and if...More
US$138 - US$179 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Holiday Inn Express East Greenbush (Albany - Skyline) Hotel Rensselaer ,