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The Holiday Inn Rochester Downtown recently completed $5+ million dollar renovations in our Guest Rooms, Meeting Space/Ballrooms, Fitness Center and Seasonal pool. We are a full service hotel in the heart of downtown , excellent customer service and competitive prices. The hotel features both King Bed and rooms with two Queen beds as well as spacious 1 bedroom executive rooms. Many guests rooms overlook the Genesee River. Our full service restaurants-River Club and State Street Bar & Grill provide our guests with delicious breakfast and dinner.
I have got to say some of the nicest front desk people on staff here. The cheapest parking of any DT i know of $5.
Its not an expensive hotel, its an older building but its not bad. Its location is 5 walk to theaters...More
I stayed here for one night. StsndArd room. I loved the huge window. Even though there wasn’t a view it just made the room seem so much bigger. The lady who checked me in was super sweet. This one doesn’t offer breakfast or anything like...More
The banquet people were exceptional. They were beyond amazing. They made my dream wedding come true. Their service was extraordinary! They were attentive and made me feel like a queen! The housekeeping people went out of their way to make sure that our suite and...More
We found good parking, The hotel public areas and guest rooms were clean and we felt safe.
We attended a very well run organized all day meeting with lunch. Room was clean and well attended to. The staff was friendly and efficient.
We wished the...More
We checked in to the Holiday in Rochester Downtown to stay with friends for a concert we were attending at blue cross arena. My friends had stayed the night before, but were barley in the room, as when they got in they went directly out...More
Response from IHGService, Guest Relations Manager at Holiday Inn Rochester DowntownResponded 4 days ago
We appreciate you for sharing your review about your recent stay.
We are very sorry that you did not experience an exemplary hotel stay because of the level of service your have received. I apologize for any inconvenience you might have experienced. I...More