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BEST WESTERN The Inn At Rochester Airport

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262 Reviews from our TripAdvisor Community

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Showing 258: English reviews
NY
Reviewed 4 days ago NEW

For the relatively low price this hotel is more than sufficient for a one night stay. The staff are friendly, the check-in very smooth and the room is clean. Sure the shower could use an upgrad and the room is not large but not overly cramped either. Decent BK and free parking (not bad for the money). I'd stay hear...

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Thank ChooChoo4427
Reviewed 2 weeks ago

Girls at front desk went above and beyond getting my parents a comfortable room and making them fresh coffee and bagels.So nice to have genuine friendly customer service.Thank You! The room was spacious and clean. Would stay here again.

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Thank Liz B
Pemberton
Reviewed 4 weeks ago

Stayed the night with my wife and we were very satisfied with the stay! The bed was very comfortable - we slept so well. We also enjoyed the complimentary breakfast. The room was clean and cared for. Definitly worth staying here!

Review collected in partnership with Best Western
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1Thank I3769TZmichaels
Erie, Pennsylvania
Reviewed 10 December 2016 via mobile

This hotel is conveniently located next to the airport and several eating establishments. The front desk staff was very friendly and helpful. However, the room itself was very small and well-worn. The bathroom was so small, the only place to hold my toiletry bag was on the toilet seat!

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Thank Barb E
Shaunna D, General Manager at BEST WESTERN The Inn At Rochester Airport, responded to this review

Thank you for taking the time to let us know about your stay. Im sorry to hear it was not all that you expected. While we are newly renovated, I realize that doesn't help as far as size. We are very sorry you didn't have enough storage in the bathroom.If there is ever anything we can do to make your...

San Jose, Costa Rica
Reviewed 5 December 2016

Great service coming in and checking out . Great shuttle service to airport and help getting an attendant to load our four large bags. Overall this was quite easy for an older couple taking an international flight at four A.M.

Review collected in partnership with Best Western
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1Thank Jack H
Raleigh, North Carolina
Reviewed 26 November 2016

We were flying out of the airport early in the morning so we decided to stay here since it is very close to the Rochester airport. They have a free shuttle that is very quick and the staff is very nice. The rooms are basic, clean and comfortable. Breakfast starts early 4 or 5 am and has hot eggs, sausage,...

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1Thank J L
Washington DC, District of Columbia
Reviewed 21 November 2016

I stayed at this hotel for a few nights in between my interviews and had a very comfortable stay. The room is very clean (hair dryer is provided in the room) and quiet (the ac/heater is pretty quiet too). The front desk staff is friendly, and breakfast is complimentary. Coffee, cookies and fruits are available all day. Wifi is very...

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1Thank Q8LVR
Buffalo, United States
Reviewed 16 November 2016

The staff was super nice had a weird check in though he didnt really speak to me, room was awesome and the beds were very comfy, and they also gave us a lot of towels when asked. Had a really great stay here, I will consider staying here again in the future.

Review collected in partnership with Best Western
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1Thank Jamie W
Hummelstown, Pennsylvania
Reviewed 11 November 2016

Stayed while on a business trip. Hotel is well maintained and clean though it is not new. Room was smaller but worked fine my for needs. The bathrooms are a bit dated but it and the room were very clean and everything was well maintained. I would stay again. By the way though it is right across the street from...

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Thank Jeff D
Corning, United States
Reviewed 3 November 2016

clean, convenient, courteous and friendly service. shuttle service is GREAT. Good place to stay. A very positive experience picking up my wife who was returning from overseas and got to Rochester at midnight.

Review collected in partnership with Best Western
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1Thank Larry S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about BEST WESTERN The Inn At Rochester Airport

Address: 395 Buell Rd, Rochester, NY 14624-3123
Region: United States > New York > Finger Lakes > Rochester
Price Range: £67 - £88 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN The Inn At Rochester Airport 2.5*
Number of rooms: 59
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Also Known As:
Comfort Inn Rochester
Rochester Comfort Inn
Hotel Style:
#2 Best Value Hotel in Rochester
#9 Family Hotel in Rochester
#10 Business Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN The Inn At Rochester Airport staff and other travellers.
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Questions? Get answers from BEST WESTERN The Inn At Rochester Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are beautiful”
 of 5 bubbles lizbI6184OH, 3 Jan 2017 | Read review
“I had a room at the end of the hallway on 2F, which might also help with quietness.”
 of 5 bubbles Q8LVR, 20 Nov 2016 | Read review
“I would go for a first floor room just for convenience, although they do have an elevator”
 of 5 bubbles 447glennb, 7 Jul 2016 | Read review
“Wouldn't pick Rm. 102, if given the option.”
 of 5 bubbles flyplayne, 13 Jun 2016 | Read review
“I didn't have a problem, but ask for a room away from the elevator on the second floor.”
 of 5 bubbles 185zacharyr, 1 Jun 2016 | Read review
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