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Holiday Inn Express Rochester - University Area

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Traveller (26)
Room & Suite (9)
Dining (3)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Located just 4 miles from the airport and less than a mile from University of Rochester, Monroe Community College, Strong Memorial Hospital and the Erie Canal. Local corporations include Xerox, Kodak, Bausch & Lomb, and Harris RF. Hockey, lacrosse, and soccer games played at nearby ESL Sports Center, Rhino Stadium, Frontier Field or Blue Cross Arena.
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Property amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Airport Transportation
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Microwave
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Family
Safe
HOTEL CLASS
Hotel links
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Special Offer:Book Direct and Save
Hotel deals
Location
Full view
44Car recommended
Grade: 44 out of 100
22Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
Reviews & more
64Reviews
53Photos
4Q+A
8Room tips
Traveller rating
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Popular mentions
Our dance studio travels a lot for dance conventions. We are always looking for a decent hotel for a great price. This past weekend was also my daughter's birthday. This Holiday Inn exceeded my expectations & made our stay very comfortable & fun. The staff were extremely
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Response from AnthonyD4045, General Manager at Holiday Inn Express Rochester - University Area
Responded 1 week ago
Greetings travel4dance! Thank you so much for taking some time to chat about your recent experience with Holiday Inn Express Rochester-University Area! I will be relaying your compliments to Markieta, Mack, Marcus,Travis, Flo, Frankie & LaDreama. I will be recognizing them all personally for making your time with us so memorable. Please get in touch when you are planning to stay again, we would love to have you back! Wishing you the best this new year! Yours in hospitality, Anthony DeMor General Manager
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After a kerfluffal at another hotel( pool shut down) we were pleasantly surprised by this place. Very nice firm beds ,microwave in room, large fridge. Overall room is a little tight but very workable. Common area quite large, breakfast was plentiful . Pool seating was very
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Response from AnthonyD4045, General Manager at Holiday Inn Express Rochester - University Area
Responded 27 Nov 2018
Greetings sagatrap! Thank you so much for taking time to leave your comments about your recent experience with Holiday Inn Express Rochester-University Area. I am happy that your found your accommodations with us to your expectations. I am working with my team to address the room layout tightness you commented about as an action item we here at the hotel can improve on. If travel brings you back to Rochester, please get in touch with us. We would love to have you back! Yours in hospitality, Anthony DeMor General Manager
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+5
It was a solo overnight stay because I had taken a friend to Highland Hospital. I used Holiday Inn reward points to cover the $96.00 cost of the room. It was an exchange of 20,000 points for those that use reward points. Frankie, the 2nd shift check-in
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Response from AnthonyD4045, General Manager at Holiday Inn Express Rochester - University Area
Responded 27 Nov 2018
Greetings 776arties! Thank you so much for taking time to leave your feedback in regards to your recent experience with Holiday Inn Express Rochester-University Area! I want to start by apologizing again for any conditions that you found difficulties with and that were not up to your expectations. I have taken your review and am making immediate action items for the hotel to improve on so everything you have addressed in your review will be an exception to the accommodations we strive to provide to our guests. I am very happy to see that Frankie did everything he could to help you to continue to enjoy your experience with us and that left a lasting impression on you. I will be relaying your compliments to him as well as the rest of the team! If travel brings you back to Rochester, please get in touch with us. We will ensure your next time with us exceeds all expectations! Yours in hospitality, Anthony DeMor General Manager
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Stay after a long (& delayed!) transatlantic flight. Upgraded to decent-sized room. Standard HIX breakfast spread but friendly and welcoming member of staff in the morning who was happy to help and kept everything clean and tidy. Some issues with air con noise, checkout
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Response from AnthonyD4045, General Manager at Holiday Inn Express Rochester - University Area
Responded 30 Oct 2018
Greetings EDIflyer_UK! Thank you so much for leaving your feedback from your recent stay with Holiday Inn Express Rochester-University Area! It was my pleasure that to listen to your concerns with the hotel, and as I promised you via email, I will be making immediate action items for the hotel to work on. Thank you so much for talking with me. Please reach out to me directly if you are planning to return to Rochester. I would love the oppratunity to plan a hotel stay that will exceed your expectations!
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My wife and I stayed three nights while in the area visiting family. The hotel is clean, staff friendly and the location was close to the airport. My only disappointment was they no longer offer shuttles to and from the airport and the breakfast area was packed each day.
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Response from AnthonyD4045, General Manager at Holiday Inn Express Rochester - University Area
Responded 21 Sep 2018
Greetings jacko68wny! Thank you so much for taking time to leave your valuable feedback from your recent time with Holiday Inn Express Rochester-University Area! Have a wonderful day!
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How big is the pool?
I did not go into the pool but it's an adequate indoor pool. Hope that helps.
0 votes
I believe they should, they seem very accomidating, but I didn't personally need one on my trip there. I would give them a call ahead of time. Have fun
0 votes
Hello, We appreciate your time to ask questions. We are still under renovation and projecting our renovations to be completed by mid-late October. We will be opening as a Holiday Inn Express on November 3 this year. It would be wise to make any reservations through Holiday Inn Express website if you are looking to come in after November 3. If you are planning before that please call the hotel and we will honor your reservation. Please let me know if you have any more questions. Pinkesh Patel General Manager La Quinta Inn & Suites Rochester-Brighton 717 East Henrietta Road Rochester, NY 14623 P: (585) 272-7800 F: (585) 272-1211
0 votes
"Go elsewhere"
"Our room faced the parking lot and was quiet. No street noise."
"find another hotel"
"Ask if it's by the ice machine. Good if you require ice constantly, noisy if you don't."
"Rooms closer to the elevators may hear more noise."
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PRICE RANGE
US$98 - US$141 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la quinta inn & suites rochester south hotel rochesterla quinta inn and suites rochester southhampton inn rochesterrochester hampton inn
FORMERLY KNOWN AS
La Quinta Inn & Suites Rochester South
LOCATION
United StatesNew YorkFinger LakesRochester
NUMBER OF ROOMS
105
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