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Hyatt Regency Rochester

Traveller (9)
Room & Suite (9)
Dining (8)
About
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Discover the perfect blend of location, style and authentic hospitality at our downtown Rochester hotel. Unwind at our Scene on Main Restaurant and Lounge or relax by our heated indoor pool after your workout in our 24 hour fitness center. Whether you are in town for business, vacation, a wedding or special getaway, you will find that the Hyatt Regency Rochester is the ideal choice. Our urban and contemporary Rochester New York hotel offers over 20,000 square feet of function space which provides an ideal setting for weddings, corporate and social events and galas. We are connected to the Rochester Convention Center by a sky bridge and only a short walk to shopping, dining and nightlife of the East Avenue and Park Avenue hot spots. We are situated just minutes from the airport, and we offer a complimentary shuttle throughout the day. Whether you are planning a meeting, wedding, family reunion or a romantic getaway, Hyatt Regency Rochester is the premier accommodation you deserve.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Safe
River View
HOTEL CLASS
Location
Full view
97Great for walkers
Grade: 97 out of 100
29Restaurantswithin 0.25 miles
4Attractionswithin 0.25 miles
Reviews & more
206Reviews
33Photos
11Q+A
18Room tips
Traveller rating
  • 115
  • 36
  • 26
  • 18
  • 11
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
Stayed in this property in the past and a full renovation is fully obvious. Very trendy and clean look. The rooms are quite modern and are comfortable. They are the absolute darkest when the curtains are closed that I have ever been in and it was great. The only issue was the
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Response from aprild677, Guest Relations Manager at Hyatt Regency Rochester
Responded 2 days ago
Dear WNYbonnie, Thank you for the great comments about the room. I was curious if you could perhaps provide me with a little more information about your experience at the front desk. My email is april.arthur@hyatt.com . I look forward to hearing from you, have a great day!
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I was very impressed by the Hyatt Regency Rochester. I arrived an hour early and my room was ready. My request to be placed on high floor was met without me having to ask again at the front desk. Most importantly the staff at the front desk were positive and ready to help me.
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Response from aprild677, Guest Relations Manager at Hyatt Regency Rochester
Responded 1 week ago
Dear Samn- Thank you so much for choosing us to stay with, we want to be everyone' s first choice. I shared your comments with our front desk staff ! We can't wait to see you again!
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I recently stayed at Hyatt Regency Rochester and had a great stay. I wanted to say thank you to April and Sam in particular. They were both very friendly and professional. I would definitely recommend staying at this hotel.
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Response from aprild677, Guest Relations Manager at Hyatt Regency Rochester
Responded 2 days ago
Good afternoon Drag60745, Thank you so much for your kind words about Sam and April ! You are right, they are priceless gems! Please tell all your friends that this is the place to be! Hoping to see you again soon!
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My husband and I recently stayed to attend a family wedding. Everyone was accommodating and friendly! The food at the wedding and breakfast the next day were delicious. The room was spacious, comfortable and quiet. Great for a good night's sleep! If we find ourselves in
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Response from aprild677, Guest Relations Manager at Hyatt Regency Rochester
Responded 2 days ago
Dear Linda D, Thank you so much for the great compliments! I will be passing your kind words on to our Executive Chef to let him know how much you enjoyed the cuisine. We are looking forward to seeing you again soon!!
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We had a getaway to the Hyatt over the holidays. The service was just wonderful. We particularly enjoyed Chynna at reception. Her upbeat energy and quick smile was very welcoming. We were going to walk to another destination and the doorman reassured us that he would take us
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Response from aprild677, Guest Relations Manager at Hyatt Regency Rochester
Responded 1 week ago
Dear Stephanie405, Thank you so much for choosing us to stay with! you are correct, we love Chynna! She is a bright light at the desk and treats everyone like a VIP. We are looking forward to your next stay ! Have a great day !
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All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Photo provided by managementHyatt Regency Rochester
Main Street, Rochester NY
Looking South, that is the old aqueduct over the Genesee River
Photo provided by managementHyatt Regency Rochester
Photo provided by managementHyatt Regency Rochester
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12
Has the pool been renovated yet and will the pool be open this weekend?
Sorry just saw this The pool was closed when I was there
0 votes
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Do you have a shuttl to and from the airport?
They have a shuttle
0 votes
Do you have a shuttle to and from the airport?
Yes they have a shuttle, call them when you arrive at airport, it's usually a 15-20 minute wait.
0 votes
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Are the renovations now complete? Is there free parking at hotel?
Parking is $18 a day. Room renovations are complete. The Morton's restaurant hasn't opened yet.
0 votes
Hello, Our transformation is set to be completed in June of 2017. We are undergoing a complete hotel renovation. All of our guest rooms, restaurant, public space, ballroom space, and exterior are going to be completely renovated. We will be adding a full Starbucks to the hotel as well as a high end steak house. If you have any further questions regarding the renovations, please do not hesitate to contact us at the hotel. We would be more than happy to answer any questions. Thank you!
0 votes
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123
"Ask for a room on a high floor. The Hyatt is the fourth largest building in the city. The view will not disappoint."
"The view of the river is beautiful/1"
"Of course the upper rooms have extensive views"
"Our room on the 5th floor was excellent. Nice view, too."
"river view is beautiful"
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1234
PRICE RANGE
US$148 - US$226 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency rochester hotel rochesterrochester hyatt regencyhyatt rochester
LOCATION
United StatesNew YorkFinger LakesRochester
NUMBER OF ROOMS
338
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