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Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY

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Country Inn & Suites By Carlson, Rochester-Pittsford\/Brighton, NY
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251 Reviews from our TripAdvisor Community

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Showing 245: English reviews
Fort Erie, Canada
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank 803derrickm
Management response:

San Juan, Puerto Rico
Reviewed 3 weeks ago via mobile

The place was good for the paid price. Accessibility and location from airport and commercial areas in perfect timing. The room was fine. Facilities as your basic needs. Did stay enough time to enjoy around. From location there were a variety of restaurants and eating areas.

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Helpful?
Thank Lisandra C
Management response:

Hi Lisandra, Thank you for the wonderful review on our Country Inn & Suites, Rochester - Pittsford property. We greatly appreciate your feedback. I am so happy that you enjoyed your stay at our property. I wanted to personally share with you that our hotel will be undergoing a fresh renovation within the next few months. Everything from the bathrooms,...

Saratoga Springs, New York
Reviewed 3 weeks ago via mobile

We like how convenient this location is, right off the expressway and near many shopping/ dining choices. Staff is extremely friendly and helpful and our room was clean and comfortable. We were on the second floor and it was quiet and had a window that opened for fresh air. Great shower and super comfortable king sized bed with plenty of...

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Helpful?
Thank Lisa B
Management response:

Hi Lisa, Thank you for the wonderful review on our Country Inn & Suites, Rochester - Pittsford property. We greatly appreciate your feedback. I am so happy that you enjoyed your stay at our property. I wanted to personally share with you that our hotel will be undergoing a fresh renovation within the next few months. Everything from the bathrooms,...

Reviewed 7 January 2017

I stayed here with my mother in October and enjoyed the hotel. Nice lobby area with a decent breakfast selection. The staff was friendly and helpful. Our room was clean and comfortable, though the bathroom could use a little updating. Good quality beds and sheets, mini fridge and microwave, and spacious enough for two people. The fitness room could use...

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Helpful?
Thank Hmm6789
East Aurora, New York, United States
Reviewed 31 December 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Jeffrey M
New Dundee, Canada
Reviewed 31 December 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank U3157GZrichardr
Albany, NY
Reviewed 27 December 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank EricRP_13
Morrisville, Vermont
Reviewed 6 December 2016

We stay here anytime we visit or pick up our daughter from Nazareth College and we are never disappointed. The front desk is friendly, the lobby is inviting, and the rooms are always clean, well appointed, with comfortable beds and good wifi. The breakfast is a clear cut above with several hot choices, including eggs, breakfast meats, and hot oatmeal....

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Helpful?
Thank carefultraveler2014
CISMonroe, General Manager at Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY, responded to this review

Dear carefultraveler2014, Thank you for the wonderful review on our Country Inn & Suites, Rochester - East. I am delighted to hear that you enjoy our hotel as a regular guests. I'm glad our front desk shined though in customer services as well as our housekeeping team in cleaning the rooms so they are neat and tidy. I will pass...

Reviewed 3 December 2016

This hotel is not as nice as other Country Inn and Suites I've stayed in. They have all the basics, the people are nice, free breakfast and Internet, comfortable bed. However, the furniture and décor is old, the bathroom fixtures are old and small and the bathroom is tight. It is a good deal for the price, so I wouldn't...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Anne C
CISMonroe, General Manager at Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY, responded to this review

Dear Anne C, Thank you for taking time to review our hotel. I'm happy to hear the staff were nice and you enjoyed our bed. I'm also happy to hear that you were able to take advantage of our free hot and cold breakfast and Internet. Our Country Inn & Suites is the newest renovations of the Carlson brand called...

Ohio
Reviewed 28 November 2016

Location, location, location. I don't think that it could be more conveniently located. When we had time away from our family that we were visiting we had plenty of options of places to go close by. We shopped at the Toy store, Wegmans and ate at the Cheesecake Factory. We never have enough time to explore all that the area...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank MsvacationOhio

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Country Inn & Suites By Carlson, Rochester East, NY, where guests are treated to comfortable rooms, thoughtful services, and a friendly atmosphere. Situated on the east side, this property in the Brighton/Pittsford area is near major interstates 590, 490, and 390 plus the NYS Thruway I-90. The hotel's location in Rochester, New York is also convenient to the Greater Rochester International Airport (ROC) and lies within walking distance of fantastic shopping and dining at Pittsford Plaza. During your stay, enjoy free high-speed Internet access, a fitness center, a 24-hour business center and the complimentary, hot Be Our Guest Breakfast buffet. You can also easily visit the University of Rochester, the Rochester Institute of Technology, Nazareth College, and Seabreeze Amusement Park, all of which are a short drive from the Country Inn & Suites. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY

Address: 2835 Monroe Ave, Rochester, NY 14618 (Formerly Holiday Inn Express Rochester)
Region: United States > New York > Finger Lakes > Rochester
Price Range: £76 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY 3*
Number of rooms: 67
Reservation Options:
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Also Known As:
Holiday Inn Express Rochester Hotel Rochester
Holiday Inn Rochester
Rochester Holiday Inn Express
Hotel Style:
#14 Business Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room towards the rear of the property away from the highway to minimize nearby traffic noise.”
 of 5 bubbles markc320, 12 Sep 2016 | Read review
“If you must-upstairs only”
 of 5 bubbles Eldergioe, 17 Jun 2016 | Read review
“request an updated room on second floor”
 of 5 bubbles Leonid440, 8 Feb 2016 | Read review
“if you smoke you will want to request a first floor room to have quicker access to outside.”
 of 5 bubbles 69cc, 7 Jan 2016 | Read review
“On first floor, you can hear people with heavy feet walking above you.”
 of 5 bubbles gourmand47, 7 Sep 2015 | Read review
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