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Courtyard Rochester Brighton

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Courtyard Rochester Brighton
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152 Reviews from our TripAdvisor Community

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Showing 151: English reviews
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Opp, Alabama
Reviewed 3 weeks ago

I am not from the area but stayed a week here March 2017. It was super clean, updated and I loved that there was a bar/restaurant downstairs. I did not have to leave for dinner if I did not want to. The people that worked there were so friendly and considerate. I would definitely stay again if back in the...

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Helpful?
Thank CassieMoody
JeffShutt, General Manager at Courtyard Rochester Brighton, responded to this review

Thank you for your review of our property! I was pleased that you thought the hotel was super clean and staff friendly and considerate! Those are certainly important hallmarks of a great stay. We hope to be able to serve you again in the future. Sincerely, Jeff Shutt General Manager

Lawrence, New York
Reviewed 24 February 2017 via mobile

Usually a solidly good place to stay on business trips. I have stayed here about a half dozen times on business trips and usually have no complaints. On my last trip the elevator broke down and was out for at least the two days I was there. Dragging my bag down the stairs was a total drag. When I complained...

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Helpful?
1Thank Russell F
San Francisco Bay Area
Reviewed 13 February 2017 via mobile

Been a year since I stayed here. They have done a few updates in the lobby bistro area, main halls have new carpet, place looked good. My room was clean, and typically appointed for Courtyards. Bit disappointed by some weak snow clear out in the parking lot. The greeting at the front desk was fantastic. Don't hesitate!!

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Thank kh57ca
Reviewed 1 February 2017

Exactly what you would expect at a Courtyard. I have stayed here a few times and it's reasonable for a business trip. It has all the basic amenities but not much above that. The bistro has limited hours. Some of the rooms could use some updating. In my current room, some of the walls were dirty, stains on the floor....

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Helpful?
Thank Carrie B
JeffShutt, General Manager at Courtyard Rochester Brighton, responded to this review

Dear Carrie B, I was disappointed to learn that your stay wasn't excellent. In the future, please notify us immediately if you find your accommodations not up par so that we can correct any issues going forward. We don't care how "violently" you might sleep, those sheets are meant to stay secure on your bed so we will review with...

Chennai (Madras), India
Reviewed 29 January 2017

Courtyard has ensconced itself inside a business park mostly catering to business and professional guests. The hotel wears a homogenous pattern of white and grey shades across its floors, rooms and aisles with the sole exception of reception and open restaurant wearing a more cheery and colorful look. The check in was quite fast after which it can get a...

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Helpful?
Thank anandrahche
JeffShutt, General Manager at Courtyard Rochester Brighton, responded to this review

Dear anandrahche, That was quite possibly the most thorough review of a guestroom as I have read! Obviously you have a keen attention to detail! Thank you for sharing your experience and we hope to be able to serve you in the future. Sincerely, Jeff Shutt General Manager

Toronto, Canada
Reviewed 27 January 2017

We travel through Rochester quite often and almost always stay in a Hampton Inn. A friend urged me to try the Courtyard this time. Big mistake. Nothing was terrible, BUT - it was much more expensive, for no reason that I could see - no extra amenities, for example. They did not offer a free breakfast, as most of this...

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Helpful?
1Thank grandma1601
JeffShutt, General Manager at Courtyard Rochester Brighton, responded to this review

Dear grandma1601, Thank you for sharing your experience with the tripadvisor community. I apologize that your stay wasn't up to your expectations. Hampton Inn and Courtyard by Marriott are both great brands that appeal to different travelers. As you stated, Hampton Inn provides a complimentary breakfast while Courtyard features the Bistro which offers freshly prepared foods, Starbuck coffees and dinner...

Allentown, Pennsylvania, USA
Reviewed 13 December 2016

A very well maintained and attractive facility with what appears to be recently renovated rooms and public areas. Comfortable bedding and seating along with a desk suitable for getting work done. A convenient location near shopping and restaurants. Rooms do lack an in-room safe but all around a positive experience.

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Helpful?
Thank WK9090
Muskegon, Michigan
Reviewed 2 November 2016

Room was very comfortable and beds, bedding very nice. Front desk staff was friendly and welcoming. We were just passing through so did not spend much time there. There was a very nice restaurant nearby.

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Thank Joni D
New Jersey
Reviewed 24 October 2016

The lobby was nice enough. I think they just remodeled and there were plenty of nice areas to sit and have a drink. The bar itself was really small and probably only sat 4 people but you could grab a drink and sit in one of the seating areas. The rooms were pretty small but I love the oversized chair...

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Thank Ladyvamp22
Reviewed 25 September 2016 via mobile

I stayed here because the location is near where I need to go for work but the hotel is in need of remodeling and a little tender love and care. I noticed that the carpet is old and smell bad. The outside is not well taken care...$175 per night I would expect better conditions.

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Helpful?
Thank Carmen B
JeffShutt, General Manager at Courtyard Rochester Brighton, responded to this review

Dear Carmen, We apologize that you didn't find the accommodations to your liking. We just completed a lobby renovation that we think looks terrific. Although an older design, the exterior of the building features outdoor balconies and sliding glass doors that allow our guests ample amounts of fresh air that you don't usually find in newer properties. We invite you...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Specifically designed for the way you travel, our hotel near Rochester boasts modern amenities and thoughtful services in a setting just minutes from the Greater Rochester International Airport (ROC), downtown Rochester, historical landmarks and area business centers. For your convenience, we provide complimentary airport shuttle service from 7 a.m. to 11 p.m. daily. Our inviting lobby features flexible spaces to work and relax. Complimentary Wi-Fi throughout the hotel and our lobby GoBoard allow easy access to the latest news, weather and airport conditions. Savor a hearty, healthy and affordable breakfast or dinner at The Bistro - Eat. Drink. Connect. The casual eatery serves beer and wine in the evening and Starbucks(R) coffee beverages all day. Our hotel features newly renovated rooms with Marriott's latest and most innovative room design, while the fitness center encourages productivity morning, noon and night. ... more   less 

Additional Information about Courtyard Rochester Brighton

Address: 33 Corporate Woods, Rochester, NY 14623-1457
Region: United States > New York > Finger Lakes > Rochester
Price Range: £84 - £166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Rochester Brighton 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Courtyard Rochester Brighton Hotel Rochester
Rochester Courtyard
Rochester Marriott
Hotel Style:
#10 Family Hotel in Rochester
#11 Business Hotel in Rochester
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Questions & Answers

Questions? Get answers from Courtyard Rochester Brighton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the parking lot are the best”
anandrahche, 29 Jan 2017 | Read review
“Don't get a room near the ice machine or elevators. They make a lot of noise.”
Ladyvamp22, 24 Oct 2016 | Read review
“We chose a second-floor room that was very quiet”
deanea2013, 2 May 2016 | Read review
“1st floor rooms have a sliding door to the outside that makes it easy to bring things in and out of your car.”
lorrainel439, 6 Apr 2016 | Read review
“We had a room not too far from the lobby, facing the courtyard and it was very quiet.”
damorelli, 21 Dec 2015 | Read review
5 of 5