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Residence Inn Saratoga Springs

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Residence Inn Saratoga Springs
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181 Reviews from our TripAdvisor Community

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Showing 179: English reviews
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Burlington, Vermont
Reviewed 6 days ago NEW

The room was clean and very comfortable, and the staff was so helpful. We forgot toothpaste and the woman at reception got us some very quickly and at no cost. The bistro downstairs was nice and had great coffee. Super convenient location right off of the interstate and the walk downtown was only about 5-10 minutes. We got a great...

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Helpful?
Thank Mollie B
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

Dear Very Helpful, We are pleased that you enjoyed the Hotel and appreciate you being our guest. We have many amenities which guests enjoy and we are easy on and easy off I-87. We always provide personal care items at no cost when you forget to bring those little items. We hope to see you again. Yours in Hospitality, Bob...

Singapore, Singapore
Reviewed 1 week ago

Very friendly staff. I had a wonderful stay at this hotel. Made me feel like staying in a comfy house rather than a hotel. Will definitely come back. Very near to one of our customers and had a pleasant stay for 2 weeks.

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Helpful?
Thank Trixter45
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

Dear Trixter45, Glad you enjoyed your stay and the friendliness of the team. We are guest and customer focused and provide that home touch. We are geared for extended stay and happy your time with us was pleasant. Look forward to seeing you again. Yours in hospitality, Bob Herrold General Manager

Vermontville, New York
Reviewed 2 weeks ago

We traveled for a overnight trip to visit relatives in area. The breakfast wasn't as plentiful as usual (no fresh fruit. The bed was comfy . The parking could have been better, there were a lot of vehicles that had been there a long time,which prevented the area to be plowed properly. The staff were nice .

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Helpful?
Thank late9094
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

Dear late9094, Thank you for the positive review. We have a good group of associates which who make a difference. We are an extended stay hotel and many of our guests carpool to work which makes snow removal a challenge at times. We appreciate you being our guest and thank you for choosing Residence Inn. Cordially, Bob Herrold General Manager

Montreal, Canada
Reviewed 2 weeks ago

We stopped here for one night on our way to NYC. Entrance to the hotel is a little hard to find. Desk employee (Bob) was very nice with us on our unannounced late arrival. Room was of a good sizw, nice with many amenities. The rooms are nice if you are travelling with family. Free wi-fi, nice gym as well....

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Helpful?
Thank expatsing
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

Dear expatsing, Thank you for choosing the Residence Inn on your way to NYC. Night Bob is a welcoming person late in the day and is a great first impression for our guests. The hotel is well appointed and the suites are spacious. We will be happy to see you again. All the Best, Bob Herrold General Manager

Reviewed 4 January 2017

Our room was nice, clean, and the bed was very comfortable. Cooking facilities were not needed this stay, but could be in utilized in the future. Breakfast was good, the potatoes were especially delicious. The restaurant was clean, comfortable and attractive. The staff was exceptionally nice. My grandchildren stayed and had a wonderful time in the pool. We stay in...

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Helpful?
1Thank Colleen M
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

Dear Colleen M, We too are pleased you chose the Residence Inn. We are guest focused and everybody on the team from Housekeeping to Breakfast makes a difference and impact. We thank you for your comments and are pleased to learn that we will be your destination when your travels bring you to Saratoga. See you soon Yours in hospitality,...

Reviewed 13 December 2016

This was just like the other Residence Inn's that we have stayed at. The breakfast offered a variety of different choices, and the manager even offered to throw away our plates when we were finished; showed a lot about the management. Our room was clean and comfortable, and conveniently located near the back entrance. They had a nice outside sitting...

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Helpful?
1Thank Vacationers828
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

Dear Vacationers828, Thank you for being our guest and we are glad we didn't disappoint. I am grateful for the team which is in place and we work at satisfying our guest from Mgmt. to the line associates. Housekeeping does a great job and the outside area is a nice place to spend the morning, afternoon, or evening. We hope...

New York City, New York
Reviewed 30 October 2016

One of the less impressive Residents Inns that I've been to and the pictures online are much more grand however the staff more than makes up for that. I'm stuck between 3 and 4*. "Residence Inn Mix" - beer, wine and soda included - Monday was Swiss cheese cubes, celery, cucumber, cherry tomatoes, hummus, pita chips, ranch dip and chocolate...

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Helpful?
Thank mink45
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

mink45, We appreciate you staying with us and thank you for posting your review of the property. We appreciate the positive aspects of your stay and will look to make adjustments in the areas where you mentioned we could improve. We have many team members who repeatedly get mentioned for providing high levels of service and the added amentities of...

Milford,MA
Reviewed 18 October 2016

We often stay at Residence Inns. Usually a good value. Larger room with living and kitchen area. Excellent Variety at breakfast... Eggs, ham, fruit, cereal, yogurt, muffins, etc. pool and fitness centers. This one was in a very strange location. Difficult to find. Should be better signed.

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Helpful?
Thank tnelchou
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

Dear tnelchou, We appreciate you choosing Residence Inn and thank you for your comments. The location is a challenge for those who are not aware of where we are located. The City of Saratoga allows us only 2 off premise signs as is the same for all. Glad you enjoyed the amenities of the property and we hope to see...

Bangor, ME
Reviewed 14 October 2016

Saratoga Springs NY Residence Inn is a wonderful place to stay either for business or pleasure. It is spotless, the staff is very accommodating, it is conveniently located and did I mention it is spotless??? The room we had was lovely, quiet and very well appointed. Our coffee pot did not work, and I called guest services and we had...

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Helpful?
1Thank AngBob96
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

Dear AngBob96, Thank you for your wonderful review. I am grateful for my team and they are all empowered to take ownership and make a difference. The suites are very spacious and Mary gets mentioned by many guests for her service. We look forward to seeing you again soon when you visit your family. Cordially, Bob Herrold General Manager

Essex, Vermont
Reviewed 2 October 2016 via mobile

As with most Residence Inns they have nice suites. The front desk clerk Lucas, was helpful and friendly. The included buffet breakfast is okay, good selection but with most buffets not the same as made to order. My only complaint is the whirlpool by region pool is not warm enough. The temp of that should be what the pool is....

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Helpful?
Thank Dan P
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

Dear Dan P, Glad you enjoyed your stay and had a positive experience. Lucas is an asset to the team and is very helpful. The breakfast is plentiful and has a terrific variety to accomodate all. The whirlpool is set at 102 by law and we wanted to let you know this is a compliance mandate. We are glad we...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Laundry Service

Additional Information about Residence Inn Saratoga Springs

Address: 295 Excelsior Avenue, Saratoga Springs, NY 12866
Region: United States > New York > Saratoga Springs
Price Range: £112 - £365 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Saratoga Springs 3*
Number of rooms: 102
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Also Known As:
Saratoga Springs Residence Inn
Hotel Style:
#5 Romantic Hotel in Saratoga Springs
#9 Business Hotel in Saratoga Springs
#12 Family Hotel in Saratoga Springs
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Saratoga Springs staff and other travellers.
2 questions
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Flushing, New York
over a year ago
Flushing, New York
over a year ago

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Questions? Get answers from Residence Inn Saratoga Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the only concern I had was that the parking lot was confusing and quite far from the room.”
 of 5 bubbles colleenm392, 4 Jan 2017 | Read review
“Ask for a room away from the highway”
 of 5 bubbles tnelchou, 18 Oct 2016 | Read review
“If you need a two-bedroom suite this is the place.”
 of 5 bubbles RSSGE, 24 Sep 2016 | Read review
“top floor seems best- as it was very quiet!”
 of 5 bubbles drjeff77, 1 Jan 2016 | Read review
“choose aroom in the back I had room 427”
 of 5 bubbles BrennaBee, 7 Sep 2015 | Read review
5 of 5