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Hilton Garden Inn Saratoga Springs

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Hilton Garden Inn Saratoga Springs
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618 Reviews from our TripAdvisor Community

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Showing 615: English reviews
Albany
Reviewed 3 days ago NEW

My husband and I booked a hotel block for our wedding this past weekend. Everything was amazing, from the easy checkin process to rehearsal dinner space, bridal suite setup, photography and brunch. :)

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Helpful?
Thank Halvoraman
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Hello Halvoraman, Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and look forward to your return.

Fitchburg, Massachusetts
Reviewed 6 days ago NEWvia mobile

Typical Hilton. Everything was in order. Entire hotel was nice, clean and accessible. What made this Hilton stand out was the staff. Everyone we encountered, from the desk to housekeeping, was very pleasant and accommodating. We have stayed in several places in Saratoga, but the staff earned a return visit from us.

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Helpful?
Thank upsglenn88
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Upsglenn88, Thank you for providing your feedback while visiting us. We appreciate your time and feedback. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is exceptional.

Reviewed 1 week ago via mobile

The hotel staff is friendly, helpful and professional. The Chef, wish I had grabbed his name, was amazing. I have some food sensitivities and he was able to ensure I had breakfast free of a few items that impact me. He was training a new guy too, and the new guy the 2nd Morning knew exactly what I needed. That's...

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Helpful?
Thank Kelley M
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Kelley M, Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard work and efforts did not go unnoticed. Thank you again for your great...

East Brunswick, New Jersey
Reviewed 1 week ago

We stayed here overnight on Thanksgiving day. We were visiting family in the area. Perfect location,comfortable room, and breakfast was excellent with a nice variety on the menu. I would like to thank operations supervisor Erich Stuthmann for assistance in resolving a problem that we encountered. He was courteous and accommodating. We will definitely stay here again!

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Helpful?
Thank suesaus
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Suesaus, Thank you for your feedback regarding your recent stay at Hilton Garden Inn Saratoga Springs. I thank you for this great review and am glad to read of your wonderful experience. Please come back and visit us soon!

Plattsburgh, New York
Reviewed 1 week ago

Hotel is in need of repair. Carpets were dirty , paint peeling the bathroom, and the sheets smelled disgusting ! Bed was hard as a rock and the chair seat was stsined (definitely not sitting there) I would definitely not return unless a major renovation took place.

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Helpful?
Thank shannonrB8517NB
Management response:

Thank you for your feedback. I am disappointed to hear of the challenges you experienced with your room. We have recently embarked on a complete renovation of all our guestrooms, which we would be excited to have you come visit down the road. Please contact me directly at kevin.hurley@whitelodging.com to discuss your recent stay.

Smithfield RI
Reviewed 1 week ago

Highly recommend this hotel. We stayed as part of youth sports team. With kids ranging in ages 7-18. The staff was very friendly, knowledgable of the area and helpful. Hotel was clean and easy to navigate.a were Rooms were very new CEO with comfortable beds. Breakfast was very good. Close to Saratoga Racecourse.

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Helpful?
Thank Leeann B
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Leeann B, we appreciate you choosing us to host you for your recent trip. We love it when our guests take the time to share a review of their experience are thrilled that from your review that we were able to provide you with a five-star experience. We really appreciate your comments regarding cleanliness. We look forward to welcoming you...

New York, United States
Reviewed 2 weeks ago

We stayed at this hotel for a team sporting event. The staff was wonderful and the rooms were nice however when I called for a room they told me that the hotel was booked. I later called and said I was AAA and they did have AAA rooms available. They refused to honor the team pricing staying that all the...

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Helpful?
Thank tinae601
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for taking the time to share your comments regarding your recent stay. We strive to maintain one of the most competitive pricing on our products and services in the area. Our goal is to always provide the best possible service our guests come to expect and deserve. We appreciate your feedback as it allows us to focus on...

Schenectady, New York
Reviewed 2 weeks ago

The Hilton Garden Inn staff are accommodating, professional and go above and beyond to satisfy their guests. The hotel is comfortable and clean. The location is perfect. Highly recommend this hotel when you are in Saratoga

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Helpful?
Thank GlenvilleNY
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Dear GlenvilleNY. We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in the Saratoga Springs area.

Londonderry, New Hampshire
Reviewed 3 weeks ago

The Hilton Garden Inn in Saratoga always provides a great stay and a wonderful place to rest my head. This trip I learned of how close the state park was and it was such a great place for a run. And there is a butterfly habitat that I hope to visit when it's warm.

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Helpful?
Thank rebekahg605
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for the great review of our hotel. It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. We enjoyed your visit and welcome you back whenever you are in the Saratoga Springs area.

Moravia, United States
Reviewed 3 weeks ago

Sean at the front desk was great and welcoming. Laura the asst GM was amazing and very friendly. The hotel was clean Betty our housekeeper was excellent also. The entire staff was very friendly and very helpful! Short distance from downtown and attractions. Will Definitely stay here again.

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Helpful?
Thank Roger A
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you so much for your recent stay and 5 star review of your experience at the Hilton Garden Inn Saratoga Springs! We really appreciate guest feedback and you mentioned all the aspects that we focus on for a great stay. We strive to have every guest leave as satisfied as you did. Once again, thanks for the great review...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the newly-renovated Hilton Garden Inn Saratoga Springs hotel in the beautiful historic town of Saratoga Springs, New York. This Saratoga Springs hotel is ideally located one mile from Downtown Saratoga Springs, Saratoga Race Course, Saratoga Gaming & Raceway and Saratoga Spa State Park, home to Saratoga Performing Arts Center (SPAC). Business travelers to upstate New York will also appreciate the close proximity to GlobalFoundries and many other Fortune 500 companies as well as the quick 30-minute drive to Albany International Airport. The brand-new lobby is highlighted by modern décor, cozy lounge seating with a fireplace, and the Great American Grill Restaurant where you will be able to enjoy a delicious menu for breakfast and dinner. The spacious guest rooms feature 32” flat-screen TVs with premium cable, free WiFi, and an in-room mini-fridge and microwave. Guest love to maintain their active lifestyle at the 24-hour fitness center, or they can take a relaxing swim in the heated indoor pool. The Hilton Garden Inn Saratoga Springs offers modern amenities and an ideal location to make it one of the best Saratoga Springs hotels. ... more   less 

Additional Information about Hilton Garden Inn Saratoga Springs

Address: 125 S Broadway, Saratoga Springs, NY 12866-4532
Region: United States > New York > Saratoga Springs
Price Range: £104 - £187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Saratoga Springs 3*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Hilton Hotels, Booking.com, Cancelon, Orbitz and Odigeo so you can book your Hilton Garden Inn Saratoga Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Saratoga Springs Hotel Saratoga Springs
Hilton Saratoga Springs
Saratoga Springs Hilton Garden Inn
Hotel Style:
#3 Green Hotel in Saratoga Springs
#6 Business Hotel in Saratoga Springs
#7 Romantic Hotel in Saratoga Springs
#8 Family Hotel in Saratoga Springs
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Saratoga Springs staff and other travellers.
11 questions
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Phoenixville, Pennsylvania
Pipersville, Pennsylvania
over a year ago
28 days ago
NY
4 months ago
boston
5 months ago

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Questions? Get answers from Hilton Garden Inn Saratoga Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“R00m 1 and 2 is good.”
 of 5 bubbles rayinpv, 16 Aug 2016 | Read review
“Pool is on first floor and there is strong smell of chlorine.”
 of 5 bubbles dinnervt11, 3 Aug 2016 | Read review
“it is a great property for family's with a pool and out of the main downtown area that can be loud on the weekends.”
 of 5 bubbles 483KathyB483, 25 Jul 2016 | Read review
“We stayed on the 4th floor - room 422. Close enough to the elevator but not right on top of it so you don't have to worry about hearing it.”
 of 5 bubbles 888SharonD, 4 May 2016 | Read review
“I was on the top floor at the end of a corridor (far from elevator/ice machine) and it was very quiet.”
 of 5 bubbles ninasaurus, 27 Jan 2016 | Read review
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