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All reviews new development free trolley brew pub rivers casino courtyard marriott microwave and mini fridge fire pit front desk nice lobby a great stay business trip rooms are spacious within walking distance union college stay there again in town parking lot
After unpacking everything, I noticed that I could see the mattress pad on our bed. We didn’t have a bottom sheet! How does that happen?! The front desk sent up a sheet. I elected to make my bed, but the sheet didn’t fit. They moved...More
Response from Staff_Courtyard, General Manager at Courtyard Schenectady at Mohawk HarborResponded yesterday
Our Housekeeping staff made and error and apologize for not recognizing that fact before you arrived to the room. The team takes pride in their work and feel horrible for not having your room completely in order. I hope you can accept our apology.
The normal place I stay in Schenectady (doubletree) was sold out and found this Marriott to be available. What a nice new hotel with a great staff.
This was such a great stay that I will skip the doubletree and I will be staying again...More
We stayed here on a Thursday evening. Even though I am a lifetime platinum with Marriott, no upgrade was given. The front desk lady was bordering on rude. The room itself was ok. The walls were thin though, as we heard the alarm clock from...More
Response from Staff_Courtyard, General Manager at Courtyard Schenectady at Mohawk HarborResponded 6 October 2018
Thank you for the comments regarding your recent stay. It disappoints me to read you may not have experienced our best and for that I apologize. The teams, both at the desk and bistro, care deeply about their service and it is uncharacteristic of...More
Great location and very friendly service. I had a problem with 3rd party billing and their staff work extensively with and for me to get it resolved. Been traveling for business for 40 yeas and this is why I only stay at Marriotts. Always great...More
Couldn't have been better. Great staff. Early check in allowed. Super room with everything! Large bathroom, large room,
Would definitely go back. Shuttle to casino. Free parking. Nice lobby and bistro.
Response from Staff_Courtyard | Property representative |
Sam, a courtesy van is available at certain times during the day to transport guests to and from the casino. I invite you to contact the hotel directly if you need additional information regarding this service.