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Crowne Plaza Suffern-Mahwah

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Traveller (89)
Room & Suite (108)
Dining (6)
Overview
Hotel website
3 Executive Blvd, Suffern, NY 10901-4113 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star accommodation
Additional information
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Offers from Crowne Plaza Suffern-Mahwah
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (458)
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LanguageEnglish
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Show reviews that mention
All reviewskoi loungewoodbury commonsfront deskbreakfast buffetkoi fishbusiness tripbeautiful lobbynice hotelroom facingwedding weekendholiday innlobby areawest pointhotel restaurantthis past weekendconvenient locationbed was very comfortable
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1 - 5 of 427 reviews
Reviewed 2 weeks ago

well we stayed here for my son's wedding in nearby stony point. The staff was wonderful and very friendly but the rooms need some better cleaning. we had a refrigerator that never worked, a pizza box was left on top of the broken fridge, and...More

Thank SuzieZ_12
Response from Bob W, General Manager at Crowne Plaza Suffern-MahwahResponded 1 week ago

Dear Valued Guest, I apologize for the lack of housekeeping to your room. This is not our standard and I shocked that this happened and I will address it with the housekeeping department. Thank you for the comments. Bob Wilson General Manager

Hotel's Favourite
Reviewed 11 August 2018

To be honest, I always read reviews good and bad of every hotel I stay at and I really question the credibility of the people who wrote bad reviews of this place. Great staff, very clean common areas and rooms. It is a big hotel...More

1  Thank tlcoach14
Response from Bob W, General Manager at Crowne Plaza Suffern-MahwahResponded 13 August 2018

Dear Valued Guest, Thank you for the honest review and the 5 stars! We are always amazed when we receive a negative comment. We all love our hotel and our guests and it is reflected the minute you enter the hotel. We all appreciate your...More

Reviewed 2 weeks ago

We stayed here over night so that we can attend a Labor Party. Upon arrival the hotel lobby needs a face lift the atrium needs new up to date furnishings and carpets. This hotel has 3 floors with the rooms facing the atrium if you...More

Thank ReneeConnecticut
Response from Bob W, General Manager at Crowne Plaza Suffern-MahwahResponded 2 weeks ago

Dear Valued Guest, I apologize that we did not meet your expectations. Your comments will be review with the appropriate departments and addressed. Bob Wilson General Manager

Reviewed 2 weeks ago

This hotel is reliable in its service, tries to accommodate and has an excellent location right off the highway. I stay there always when I’m in the area and never disappointed. Just make sure to take a room with windows facing the exterior if you...More

Thank snivsl
Response from Bob W, General Manager at Crowne Plaza Suffern-MahwahResponded 2 weeks ago

Dear Valued Guest, Thank you for the 4 stars! We appreciate your comments. We all look forward to your return visits. Bob Wilson General Manager

Reviewed 4 weeks ago via mobile

I travel to this area quite often for business and have stay here every time. It's convenient, quiet, clean and the rooms/beds are very comfortable. In this price range, you can't beat it. Much nicer than most courtyards/Hampton inn/holiday inn type hotels

Thank Jacc4856
Response from Bob W, General Manager at Crowne Plaza Suffern-MahwahResponded 3 weeks ago

Dear Valued Guest, Thank you for the 5 stars and for choosing us for your business trips. We all appreciate it and look forward to all of your return visits. Bob Wilson General Manager

View more reviews
About
Description
Suffern-Mahwah Crowne Plaza Hotel and Conference Center also known as the GEM of Rockland County is situated in a distinctive setting. It features 230 artfully renovated guest rooms and suites, Flagstone's ...More Restaurant The Koi Lounge, a fully equipped 24 hour fitness center, and business center. It features the newest ballrooms in the county making it the perfect location for corporate conventions and meetings, weddings, bar/bat mitzvahs, and social events. Whatever the reason for your visit to our hotel, you can enjoy the tranquility of our countryside surroundings with easy access to the excitement of New York City. Not to be forgotten would be a shopping spree at the Woodbury Common Premium Outlets, with over 200 stores to choose from! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Electric Vehicle Charging Station
Golf course
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Pool
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
230
Price range
US$116 - US$173 (Based on Average Rates for a Standard Room)
Formerly known as
Holiday Inn Suffern
Also Known As
Crowne Plaza, Suffern Hotel Suffern
,
Holiday Inn Suffern
,
Suffern Holiday Inn
,
Crowne Plaza Suffern-Mahwah New York
Location
United States > New York > Suffern
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
230
Price range
US$116 - US$173 (Based on Average Rates for a Standard Room)
Formerly known as
Holiday Inn Suffern
Also Known As
Crowne Plaza, Suffern Hotel Suffern
,
Holiday Inn Suffern
,
Suffern Holiday Inn
,
Crowne Plaza Suffern-Mahwah New York
Location
United States > New York > Suffern
Photos
Traveller (89)
Room & Suite (108)
Dining (6)
Business Centre & Event Rooms (16)
Nearby
Nearby HotelsSee all 2 nearby hotels
Howard Johnson by Wyndham Suffern
438 reviews
.28 miles away
Sheraton Mahwah Hotel
468 reviews
2.62 miles away
DoubleTree by Hilton Hotel Mahwah
593 reviews
2.77 miles away
Super 8 by Wyndham Mahwah
328 reviews
2.78 miles away
Nearby RestaurantsSee all 62 restaurants in Suffern
Bagel Boys
91 reviews
.32 miles away
Applebee's
39 reviews
.48 miles away
Sutter's Mill of Suffern Incorporated
71 reviews
.40 miles away
Airmont Eats
14 reviews
.42 miles away
Nearby AttractionsSee all 4 attractions in Suffern
Galaxy Lafayette Theatre
97 reviews
1.88 miles away
Torne Valley Vineyards
51 reviews
2.98 miles away
New York Country Club
5 reviews
3.63 miles away
7 Lakes Drive
20 reviews
4.95 miles away
Questions & Answers
Ask a question
carlonana
13 March 2018|
Answer
Response from choice9 | Reviewed this property |
West Nyack Car Service - Carlos at: (845) 422-0000 or 845-358-3131 it's best to text. About $110.00 including tip. The hotel may also have other recommendations.
0
Votes
Joanna S
21 July 2017|
AnswerShow all 2 answers
Response from Leslie J | Reviewed this property |
The hotel has a shuttle service; however, I don't know all areas to which service is provided. Best bet is to call the hotel directly and inquire. Also, recommend Uber. I would not recommend car rental for driving into... More
0
Votes
Joanna S
21 July 2017|
AnswerShow all 2 answers
Response from HollyY24 | Reviewed this property |
It's about 45 minutes to Manhattan; you can certainly take an Uber. Do you have the address for the Jehovah's Witness headquarters ?
0
Votes
Room Tips
"Don't get a room with the atrium view"
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"Windows facing exterior for a good cell phone reception"
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"ask for room facing outside"
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"A good place to stay over night or local event activities."
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