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Hampton Inn & Suites Syracuse Erie Blvd/I-690

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Traveller (49)
Room & Suite (34)
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Overview
  • Excellent58%
  • Very good30%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“tilted kilt”(18 reviews)
“red lobster”(15 reviews)
“chuck e cheese”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn & Suites Syracuse Erie Blvd/I-690
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn & Suites Syracuse Erie Blvd/I-690
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (820)
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808 results
Traveller rating
463
248
73
17
7
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463
248
73
17
7
Show reviews that mention
All reviewstilted kiltred lobsterchuck e cheesesmall signgreat hotelcomplimentary breakfastwafflespool and hot tubbreakfast staffexcellent stayclean roomsfresh fruitoff the highwayfront desk stafffitness centernice breakfastthe breakfast area
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1 - 5 of 808 reviews
Reviewed 2 days ago

Exceptionally clean hotel with breakfast that exceeded expectations. Rooms were very nice. Staff was very friendly and attentive. Would definitely stay again when visiting the Syracuse area. Great value.

Review collected in partnership with Hampton
Thank star24moon
Hotel's Favourite
Reviewed 4 weeks ago

We had never stayed in Syracuse, but selected this hotel based on reviews and couldn't have been happier with our weekday stay. Check-in was efficient and the desk staff cheerfully agreed that we could check out at noon rather than 11am to accommodate my mother's...More

Thank Laurie D
Response from CristinaB-AGM, Manager at Hampton Inn & Suites Syracuse Erie Blvd/I-690Responded 4 weeks ago

We are thrilled to hear Hampton Inn & Suites by Hilton Syracuse exceeded your expectations. -- We are happy to know you had a fabulous stay with us while visiting Syracuse and are excited for your future stays with us.

Reviewed 4 days ago

Overall this is an excellent hotel and is particularly accommodating for wheelchair users. Wide hallways, gentle ramps, large accessible room with roll-in shower and plenty of turning room in both the bedroom and bath. Much appreciated!

Review collected in partnership with Hampton
Thank johnfE4951QJ
Response from CristinaB-AGM, Manager at Hampton Inn & Suites Syracuse Erie Blvd/I-690Responded 3 days ago

Thank you for being our guest and thank you for your review!

Reviewed 4 days ago via mobile

We stayed for 3 night here while in town for a tournament which was held downtown Syracuse. Even using our GPS, & it telling us we had arrived, could not find the place. But if you see a tall sign showing Tilted Kilt, (which is...More

Thank pldincarolina
Response from CristinaB-AGM, Manager at Hampton Inn & Suites Syracuse Erie Blvd/I-690Responded 3 days ago

Hello pldincarolina. So sorry about the GPS...it shouldn't refer to it as an 'alley' as it is called an 'access road', I will see what I can do about the wording. We are in the processes of installing a bigger sign. As far as the...More

Reviewed 1 week ago

The hotel is below average & fell short of my expectations. The bathroom was dirty with hair & floor was not mopped. Unacceptable being Hilton Standard Breakfast was so cold & not great Overall dissatisfying stay will not returnMore

Review collected in partnership with Hampton
Thank victor1970
Response from CristinaB-AGM, Manager at Hampton Inn & Suites Syracuse Erie Blvd/I-690Responded 1 week ago

I wanted to follow-up with a recent survey you filled out. You stated your bathroom was disgusting and had hair all over it. I am so sorry, but you could have called down to the guest service agent and they would have been more than...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$115 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Syracuse
#2 Business Hotel in Syracuse
#2 Romantic Hotel in Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$115 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Syracuse
#2 Business Hotel in Syracuse
#2 Romantic Hotel in Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (49)
Room & Suite (34)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
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pldincarolina
21 June 2018|
Answer
Response from CristinaB-AGM | Property representative |
I will bring this to the attention of the Housekeeping Manager. We would have been more than happy to switch your pillow out had you informed us. Guest satisfaction is our top priority. Please accept our apology.
0
Votes
quickgetaway
30 September 2017|
AnswerShow all 3 answers
Response from CristinaB-AGM | Property representative |
Under 3 miles.
1
Vote
Room Tips
"Be sure the rate advertised is not a room with accommodations or accessible room or check with hotel that no..."
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"Top floor is very quiet."
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"Room 405 was amazing"
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"No special tips"
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