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BEST WESTERN Syracuse Airport Inn

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BEST WESTERN Syracuse Airport Inn
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497 Reviews from our TripAdvisor Community

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Showing 491: English reviews
Alameda, United States
Reviewed 1 week ago

Very convenient to the airport. Restaurant provides excellent evening meals. Room was large and roomy, with microwave and refrigerator at no extra charge. Had to look to find wall outlets to charge cell phones and tablets, but this was easily overcome. Very nice and friendly service in the dining room

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Helpful?
Thank David L
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear David L, Thank you for your cooperation in taking the time to review our Hotel on Tripadvisor following your recent stay with us at the Best Western Syracuse Airport Inn. Your comments on our performance were most generous and shall be passed onto the appropriate staff members. It is always gratifying to know that our efforts were effective and...

Friendsville, United States
Reviewed 1 week ago

location is excellent if you are using the airport. Friendly staff, went the extra to make sure we had a pleasant experience. Check in was super easy, Clerk was helpful, room was average but comfortable, Lounge staff was excellent and we ordered appetizers which were delicious.

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Helpful?
Thank tracylU4497TR
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear tracylU4497TR, Thank you for taking the time out of your busy schedule to write such a complimentary review of our Hotel following your recent stay with us at the Best Western Syracuse Airport inn. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage...

Wainfleet, Canada
Reviewed 2 weeks ago

We made last minute reservations to stay at this hotel and must admit that although it's name is the "BW Syracuse Airport Inn", we were surprised at how close it is to the airport. It is literally between the control tower and the runways. Having said that, we only heard planes a couple of times the two nights were we...

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Helpful?
Thank Willie3181
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Willie3181, Thank you for taking the time out of your busy schedule to write such a complimentary review of our Hotel following your recent stay with us at the Best Western Syracuse Airport inn. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage...

Buffalo, NY
Reviewed 3 weeks ago

Returning from a ski vacation in Austria (10 hour flight) then return a return flight from Dulles (Washington DC) back home to Buffalo New York was grounded in Syracuse because of a snowstorm. The Best Western Syracuse Airport staff picked us up in the hotel shuttle and whisked us to our haven of refuge. I cannot say enough about the...

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Helpful?
Thank Ichbinverloren
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Ichbinverloren, Thank you for taking the time out of your busy schedule to write such a complimentary review of our Hotel. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are...

Kingston, Canada
Reviewed 3 weeks ago

Recently stayed at this hotel.....due to unfortunate illness had to leave a vehicle there much longer than expected. Staff were extremely courteous, and compassionate. Besides being convenient to the airport, very clean, and good breakfast, this kind of customer service is rare and greatly appreciated. Staff went well beyond expectations.

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Helpful?
Thank mjneilso
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear mjneilso, Thank you for taking the time out of your busy schedule to write such a complimentary review of our Hotel. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are...

Vero Beach, Florida
Reviewed 4 weeks ago

Very convenient hotel if you have an early morning flight. Shuttle service is every 6 minutes. Free breakfast buffet starts at 4:00am. Rooms are a decent size, beds are comfortable, bathrooms not so great. No security bolts in the sleeping rooms, which is disturbing.

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Helpful?
Thank campbellj19
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear campbellj19, Thank you for taking the time out of your busy schedule to write such a nice review of our Hotel on Tripadvisor. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. We appreciate your patronage and hope you will stay...

Bradenton, Florida
Reviewed 4 weeks ago

We booked this hotel because we had a flight that left at 5:55 AM and were in no mood to be driving through city traffic at 4 AM to get to the airport. This place is literally at the airport. It's about a quarter-mile from the terminal. The room was nice and clean, neither particularly new nor particularly old. We...

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Helpful?
Thank William S
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear William S, Thank you for taking the time out of your busy schedule to write such a nice review of our Hotel on Tripadvisor. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. We appreciate your patronage and hope you will...

Ogdensburg, New York
Reviewed 2 November 2016

This best Western Airport in has been around for a long time and it shows it's age. It has second floor access, by stairs only, witch makes luggage difficult . The walls are thin, as you can hear the person on the other side snoring ! The bed was comfortable, room clean, service good. Try getting a room on 1st...

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Helpful?
Thank Virginia S
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Virginia S, Thank you for your cooperation in taking the time to review our Hotel on Tripadvisor following your recent stay with us at the Best Western Syracuse Airport Inn. It is always gratifying to know that our performance was effective and appreciated. I am grateful that you took the time to let us know. We appreciate your patronage...

Reviewed 1 November 2016 via mobile

Besides the smell of old cigarettes and mold...well, no it's still gross. Awful hotel. I had an early morning flight and figured it'd be great because it's literally right next to the airport. Please just keep driving. Run down, out of date and not worth the $3 it would've taken to drive to a Holiday Inn or Hampton. The owners...

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Helpful?
Thank David W
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear David W, Thank you for your cooperation in taking the time to review our Hotel on Tripadvisor following your recent stay with us at the Best Western Syracuse Airport Inn. We pride ourselves on our professionalism in the business of making our guests comfortable and greatly appreciate your taking the time to let us know how we can improve....

Reviewed 1 November 2016

I selected this hotel because it is very very close to the airport. The room was ok, kind of old. The mattress was surprisingly firm. We ate at the restaurant. The food was good- like bar food. Decent breakfast included in the price of the hotel. (Even waffle, eggs and sausage). But so close to the airport- its worth it.

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Helpful?
Thank Melissa D
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Melissa D, Thank you for your cooperation in taking the time to review our Hotel on Tripadvisor following your recent stay with us at the Best Western Syracuse Airport Inn. Your comments on our performance were most generous and shall be passed on to the appropriate staff members. It is always gratifying to know that our efforts were effective...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities

Additional Information about BEST WESTERN Syracuse Airport Inn

Address: 900 Col Eileen Collins Blvd, Syracuse Hancock International Airport, Syracuse, NY 13212-3913
Region: United States > New York > Finger Lakes > Syracuse
Price Range: £82 - £97 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Syracuse Airport Inn 2.5*
Number of rooms: 95
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Also Known As:
Best Western Syracuse Airport Hotel Syracuse
Best Western North Syracuse
Syracuse Best Western
North Syracuse Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Syracuse Airport Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Syracuse Airport Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms with two double beds are much larger than the room with one king.”
 of 5 bubbles 798WilliamS, 7 Nov 2016 | Read review
“First floor toward back of hotel”
 of 5 bubbles 387virginias, 2 Nov 2016 | Read review
“The only redeeming feature of this hotel is its proximity to the airport when you have an early flight.”
 of 5 bubbles 665maggiec, 9 Oct 2016 | Read review
“As for a room with view of the courtyard/gardens”
 of 5 bubbles 931kate, 25 Sep 2016 | Read review
“Choose a room on the side facing the airport access road.”
 of 5 bubbles Johnson747, 22 Sep 2016 | Read review
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