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Clarion Inn

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Clarion Inn
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189 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Arnprior, Canada
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

We checked in very late. Front desk clerk was very helpful and quick check in. The room was warm which was make very comfortable at late nite. Room was very clean and bed was very comfortable. Wifi was working fast. In the morning breakfast was too good...hot waffle, juice, yogurt, Cereals...lots of items to eat. We definitely recommend this place.

Helpful?
Thank Sam1011
Heidi W, Front Office Manager at Clarion Inn, responded to this review

Thank you for taking the time to write a review. We are so happy that you enjoyed your stay and breakfast. We hope you choose us on your next trip to Syracuse. More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

WE have stayed here several times and not really had any problems. This time however not so much. It is our understanding they are under new management, which I understand, however, our first problem was with the bathroom. The tub was old, the bottom surface was coming apart and the drain had mildew around it...then, ,,we left the hotel and... More 

Helpful?
Thank lauri c
Heidi W, Front Office Manager at Clarion Inn, responded to this review

Dear Lauri We apologize about the inconvenience. We will be using your feedback to better improve our team, and the quality of our hotel We hope to see you again More 

Buffalo
Level Contributor
285 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 2 weeks ago via mobile

The reviews are all over the place on this property. I thought it was up to date and a great value. The staff was very friendly. I enjoyed that I did not have to leave for dinner. The mattress was extremely comfortable. I will stay here again when in the area!

Helpful?
Thank Jeff R
Heidi W, Front Office Manager at Clarion Inn, responded to this review

Dear Jeff, Thank you for taking the time to write a review. We appreciate your feedback and hope to see you soon. Thank you More 

1 review
Reviewed 2 weeks ago

The hotel is very welcoming. Front desk representative was friendly. I had visited my friends and stayed room was very cleaned and comfortable bed. Breakfast was delicious and fresh as well . Moreover, if you want to have restaurant food is right there. Place is peaceful. Price was relevant I recommended people to stay in this hotel.

Helpful?
Thank Bishnu S
Heidi W, Front Office Manager at Clarion Inn, responded to this review

Thank you so much for taking time out of your day to review our hotel. We sincerely appreciate it. Your feedback will be used to better help our staff continue our hard work . Thank you. More 

1 review
Reviewed 3 weeks ago via mobile

Nice, big, comfortable Suite room. Heidi helped us check in at the front desk and was excellent. Amazing customer service. We will for sure be staying here on our next shopping trip. Thanks Heidi!! :)

Helpful?
Thank jennny32
Heidi W, Front Office Manager at Clarion Inn, responded to this review

Thank you Jenny! We are so happy you and the ladies had an amazing stay. We can not wait to have all of you and little Blake back again soon. Thank you again , Heidi More 

Vero Beach, Florida
Level Contributor
3 reviews
3 hotel reviews
Reviewed 3 weeks ago

Not a secure hotel if you are a female traveling alone. No bolts on the sleeping room doors. There are keycard boxes on the outside entrances; however, none of them work. Stayed in room 148. Woke up the next day with bug bites all over my legs. After 3 phone calls to the hotel, no one has called me back.

Helpful?
Thank campbellj19
Heidi W, Front Office Manager at Clarion Inn, responded to this review

We are sorry that your stay was not what you expected. We can assure you that we are a bedbug free hotel as we pay two separate company to come and check rooms once a month and they were both just here. As for an employee not calling you back, I personally called you back and spoke to you. Including... More 

Toronto, Canada
1 review
Reviewed 24 October 2016

Disgusting. We stayed for one night, and will never be back in that place again. There were no less than 3 dried up dead beetle shells on the bathroom floor, the toilet rim had urine on it, there were dark stains on some of the towels and the bed sheet! The cleaning staff are awful. I witnessed a situation where... More 

Helpful?
Thank jdeastc0ast
Heidi W, Front Desk at Clarion Inn, responded to this review

We are very sorry your stay was not beyond expectable. We will do everything to inform our entire team of how to better care for our guests needs and expectations our sincerest appoligies The Clarion Staff More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 October 2016

Enjoyed the free breakfast. Room was clean enough. Needed to be updated but for the price it was great. Housekeeping staff was very friendly and polite, even with language barrier. Enjoyed the pet friendly aspect, for only 25 dollars. Cat loved the trip. Wish there was an indoor pool.

Helpful?
Thank ToriLyu101
Heidi W, Front Office Manager at Clarion Inn, responded to this review

Thank you for taking the time to write a review. We love to hear when staff goes above and beyond. Also we are very glad your cat enjoyed the trip. We hope to see you and your pets again soon! Thank you (MEOW) The Clarion Staff More 

Boston
Level Contributor
147 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 15 September 2016

We were on a road trip to Toronto and this hotel was on the way, close to the highway and relatively inexpensive. Given the price and location (a little gritty), we expected next to nothing but discovered a convenient place to stay with a clean, very comfortable suite (small sitting area and a king-size bedroom, refrigerator and all the usual... More 

Helpful?
Thank IsabellasGrandma
Sarah P, Front Office Manager at Clarion Inn, responded to this review

Thank you so much for your review! We do offer several different types of Suites if you are looking for a little more than a regular room. We hope you will choose us again next time you are in the Syracuse area. More 

Mystic, Connecticut
Level Contributor
36 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 14 September 2016

The Clarion Inn & Suites was a clean, comfortable and safe place to stay. I was in the area to celebrate a family birthday and would only be there for one night. There was a nice woman at the front desk (Heidi) who was very friendly and professional. I arrived 40 minutes before the official check in time and was... More 

Helpful?
Thank BoscoBaxter
Sarah P, Front Office Manager at Clarion Inn, responded to this review

Thank you so much for your positive review! I will absolutely let Heidi know that you mentioned her name. We hope you will choose us again next time you are in Syracuse! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Banquet Room
  • Breakfast Available
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Clarion Inn

Address: 100 Farrell Rd, State Fair Blvd & Farrell Rd, Syracuse, NY 13209-1824
Region: United States > New York > Finger Lakes > Syracuse
Price Range: £50 - £70 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Inn 3*
Number of rooms: 144
Reservation Options:
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Also Known As:
Clarion Hotel Syracuse
Syracuse Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Inn staff and other travellers.
1 question
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Questions? Get answers from Clarion Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the lobby, restaurant and business center which are the noisiest places in the hotel.”
 of 5 bubbles IsabellasGrandma, 15 Sep 2016 | Read review
“Rooms on the second floor are accessible from the lobby and make it easy to go to breakfast in the morning or the restaurant/bar later on.”
 of 5 bubbles BoscoBaxter, 14 Sep 2016 | Read review
“ASk for room away from pool.”
 of 5 bubbles sunnylin2014, 8 Sep 2016 | Read review
“Beds with two room may be two double beds - not queen size.”
 of 5 bubbles SelectiveTraveler931, 18 May 2016 | Read review
“To avoid lots of walking, try to get a room near the reception/lounge.”
 of 5 bubbles DoeHEAD, 1 May 2016 | Read review
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