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Quality Inn & Suites - Fairgrounds

Traveller (22)
Room & Suite (42)
Dining (5)

About

Location
Cleanliness
Service
Value
Property amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Breakfast included
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Quiet
Budget
HOTEL CLASS
248Reviews
64Photos
4Q+A
56Room tips
Traveller rating
  • 46
  • 51
  • 76
  • 23
  • 52
Time of year
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Popular mentions
Have stayed here before, and will stay again. As always, super friendly staff that serves a wonderful breakfast. The kids love the waffles! Room and bathroom was clean and everything we expected, with free wifi and cable. Will see them again soon!
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Response from HARRYP1851, Manager at Quality Inn & Suites - Fairgrounds
Responded 1 week ago
Dear Anne, Thank you for taking your time to review your stay with us. We are very pleased to see that you enjoyed your stay with us and gave us 5 stars! We hope to see you again in the future!
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Absolute worse hotel ever!! Rooms were disgusting and costumer services was terrible. After a long drawn out process, we had to switch rooms 5 times until they could finally give us a room that didn’t smell like cigarette smoke and that was semi clean. Since we had already paid
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Response from HARRYP1851, Front Office Manager at Quality Inn & Suites - Fairgrounds
Responded 10 Oct 2018
Thank you for taking the time to rate and review your stay with us. We are very sorry for the unsatisfactory stay and conditions of your rooms. Unfortunately some things are beyond our control as we are a 100% non-smoking facility and from time to time have violators. We do our very best to remove all remnants of any tobacco in our rooms upon any violations. We do hope you will allow us some understanding of this and allow us to accommodate another stay for you to gain your guest satisfaction.
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Regular in sight surfaces clean. Dust removal non-existent. Vents and light bulbs, not for years. Move it to clean it, doubtful. Worst "free" breakfast I have ever been offered. Small variety of items, the same ones every day. Not always to temperature. Tables not cleaned
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Response from HARRYP1851, Front Office Manager at Quality Inn & Suites - Fairgrounds
Responded 24 Sep 2018
Thank you for taking the time to review our property. We sincerely apologize with your unsatisfactory stay as we do aim to make our guests comfortable and happy. We shall notify the housekeeping in regards to the cleanliness of the room as where corrective measure will be taken. I shall also pass along the concern with our breakfast and the temperature of the items on our buffet. I do hope you accept our apology and give us another chance to prove our 100% satisfaction guarantee in the future.
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I'm a choice member, so i used this stay as a points night. Booked a king room. Bathroom was awkward. Bed was comfortable. Breakfest... a waste of time. Ended up going into Baldwinsville for breakfest. They did not properly prepare for all the fair guests.
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Response from HARRYP1851, Manager at Quality Inn & Suites - Fairgrounds
Responded 20 Sep 2018
Dear Guest, Thank you for taking your time to review your stay with us. We apologize we did not meet expectations and we will be bringing up the breakfast issue with ownership to come up with a more organized and fresh approach,
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Great, comfortable room and amenities. Easy parking. Nice to have a restaurant in the hotel after a long day. East internet access, a problem I have found while traveling. I would definitely stay there gain!!
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Response from HARRYP1851, Manager at Quality Inn & Suites - Fairgrounds
Responded 17 Sep 2018
Dear Guest, Thank you for taking your time to review your stay with us. We are very pleased to see that you enjoyed it and we hope to see you again in the future!
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Sink broken
Bathroom
View of bed
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What is the "standard" room?
Hi Amanda! We would offer complimentary parking for your vehicle after your stay. We just ask that you make sure you leave all of your information with us at the Front Desk of the Hotel. Please let us know if you need anything else! We look forward to having you as our guest.
1 vote
The hotel does have Jacuzzi (jetted tubs) actually. Please feel free to contact the hotel directly and one of our Guest Service Representatives will be more than happy to assist you with any questions or make your reservation.
0 votes
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"Back side of the hotel"
"clean the rooms every day/////....."
"Avoid this Dump!"
"King suite are comfy!"
"My room was great. Quiet, air conditioning was good."
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PRICE RANGE
US$68 - US$122 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
clarion hotel syracusesyracuse holiday inn
LOCATION
United StatesNew YorkFinger LakesSyracuse
NUMBER OF ROOMS
96
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