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Sheraton Syracuse University Hotel & Conference Center

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Traveller (86)
Room & Suite (40)
Dining (5)
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Overview
  • Excellent33%
  • Very good51%
  • Average11%
  • Poor4%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
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Additional information
Offers from Sheraton Syracuse University Hotel & Conference Center
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Syracuse University Hotel & Conference Center
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (431)
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Traveller rating
145
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All reviewsthe club loungesyracuse universitystarbucks coffeeparking garagesu campuswonderful hotelbasketball gameairport shuttlebusiness triprooms are nicecarrier domeup to datethe hotel is cleanconvenient locationupon checkdesk clerkfree shuttle
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1 - 5 of 422 reviews
Reviewed 2 weeks ago

We have mostly stayed at motel chains when visiting Syracuse in the past. This trip I left the booking to the last minute, favourites were gone, so I chose to try out this hotel for something new. The service was mediocre. The hostess for breakfast...More

1  Thank petuniaowen
Response from Krissi G, Manager at Sheraton Syracuse University Hotel & Conference CenterResponded 2 weeks ago

Dear petuniaowen, I want to sincerely apologize for the difficulties and frustrations you experienced with The Sheraton Syracuse University Hotel & Conference Center. We take pride in our CNY hospitality and it is very disappointing to read there were service issues during your visit. The...More

Hotel's Favourite
Reviewed 23 April 2018

Stayed here with my chorus for a Sweet Ads contest. My room was large & very comfortable. At night it was quiet, & the large window had a blind as well as black out curtains so it was dark! My bed was glorious, with wonderful...More

Thank evelynhazzard
Response from Krissi G, Manager at Sheraton Syracuse University Hotel & Conference CenterResponded 24 April 2018

Dear Evelynhazzard, Thank you for telling us about your recent stay and for highlighting what makes us such a great choice when visiting Syracuse. We look forward to having Sweet Adeline's in Syracuse every year because its such a wonderful entertaining bunch! Based on the...More

Reviewed 2 weeks ago via mobile

Sheraton is that hotel that you often disregard, but it's truly a 5-star hotel without the ridiculous 5-star price! And it's extremely CLEAN, yet super Trendy! It's become my favorite! And each location I've visited, the staff is VERY FRIENDLY & PROFESSIONAL. I love this...More

Thank Cyber G
Response from Krissi G, Manager at Sheraton Syracuse University Hotel & Conference CenterResponded 2 weeks ago

Dear Cyber G, Another raving fan! Thank you so very much for your kind words. We will be sure to share this with our staff. Please think of the Sheraton Syracuse Univeristy Hotel in the future when traveling to Syracuse, NY.

Reviewed 9 April 2018

We stayed here for a University event and is within a close walking distance of all the main buildings. The parking garage is conveniently attached to the lobby. Cindy at the front desk was very friendly and efficient at check-in. Our 3rd-floor room was clean,...More

1  Thank Mike P
Response from Krissi G, Manager at Sheraton Syracuse University Hotel & Conference CenterResponded 10 April 2018

Thank you for your kind words regarding our service - I will be sure to share this feedback with our staff. We recognize that our guests have a number of hotel options and are very grateful that you choose us! We look forward to welcoming...More

Reviewed 5 April 2018 via mobile

Was there for a Rotary Conference. The hotel was an excellent place to hold this Conference as had many rooms for our breakout sessions. The food was great and a large assortment for all there. The employees were awesome and very accommodating. The rooms were...More

Thank archambo7
Response from Krissi G, Manager at Sheraton Syracuse University Hotel & Conference CenterResponded 9 April 2018

Thank you for taking the time to write about your recent stay. We're happy to hear your expectations have been met in both our hotel guest rooms and conference center. Hopefully we have the opportunity to work your organization again in the future!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Heated pool
Indoor pool
Details
Price range
US$163 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Syracuse
#6 Business Hotel in Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$163 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Syracuse
#6 Business Hotel in Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (86)
Room & Suite (40)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
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Bluesmom102
8 September 2016|
AnswerShow all 14 answers
Response from Bonnie P | Reviewed this property |
Yes. I was there with a conference and it was supposed to be complementary but they didn't apply it.
0
Votes
jodimac06
29 March 2016|
AnswerShow all 3 answers
Response from SRL4803 | Reviewed this property |
I'm not sure about this Hotel's policy for check-in age but the Sheraton in Key West is 21 years old. I would call them and ask.
0
Votes
suki L
8 April 2015|
Answer
Response from Julie M | Property representative |
Dear suki L, The hotel does provide airport shuttle service until 11pm each night. It will depend on what time you are landing in Syracuse whether of not we would be able to accomodate you. You would just contact the... More
1
Vote
Room Tips
"Higher the better. You can't use the stairs anyway."
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"higher floor may be quieter, I was able to hear students on the street from a room on the fifth floor."
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"High floors"
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"Request a higher floor, but be specific if you want a campus or city view."
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