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Sheraton Syracuse University Hotel & Conference Center

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Sheraton Syracuse University Hotel & Conference Center
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393 Reviews from our TripAdvisor Community

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Showing 384: English reviews
Lindenhurst, New York
Reviewed 26 May 2014

We were here to visit family for 2 short nights and they were excellent! The room is very nice (a little dark) but very nicely appointed with a super comfortable bed. All the staff we came into contact with was great from our very late check in to our check out. Breakfast buffet was delicious each morning and the drinks...

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Helpful?
Thank Rfrancis11
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Dear Rfrancis11: Thank you for taking the time to share you thoughts with us regarding your recent visit. I am so glad you enjoyed your stay and we look forward to welcoming you back in the coming weeks! Sincerely, Julie Martin Director of Operations

Reviewed 23 May 2014

As an alumni of Syracuse, the university hotel is so convenient when attending campus events. Staff was really nice, hotel is superb when it comes to service and cleanliness. Bar had excellent drinks!!

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Helpful?
Thank Dom W
Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Dom W, Thank you for sharing your comments regarding your stay with us. Happy to hear that you find convenience with our location, we love being on the center of the campus, in walking distance of the restaurants, shopping and academic buildings. Great to hear that you found the service of the staff superb, and that you were able...

southport ct
Reviewed 18 May 2014

I stay here about a dozen times a year ... and have never had a complaint. It is literally on the campus, so it is perfect if you have a reason to visit the campus or the Carrier Dome. Staff is wonderfully friendly and accommodating ... especially Jane who is a manager at the front desk.

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Helpful?
Thank joyce h
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Dear joyce h, Thank you for taking the time to comment on your recent stay with us. We appreciate all of the feedback we receive from our guests but especially from our frquent guests. Yes - Jane is fantastic and I will certainly share your comments with her. We hope to see you again soon! Warm regards, Julie Martin Director...

Maryville, Illinois
Reviewed 6 May 2014

My husband was in town for a final presentation for graduate school. I tagged along for a mini vacation. I can't say anything for reasonable pricing since we are not paying. The rooms are clean, and I like that the bedding is washable. It definitely allows you to get cozy. The shower pressure is a bit lacking, but the room...

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Helpful?
Thank Meninadefada
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Dear meninadefada, I am glad that you had the opportunity to visit with us! Thank you for sharing your thoughts on your stay! I was glad to hear about the treatment you received from our staff members. They are true professionals and I love hearing about the connection that they make! I hope that your travels bring you back to...

Fairfax, Virginia
Reviewed 30 April 2014

I attended a two-week course arranged by Syracuse University, so the Sheraton Syracuse University Hotel was the logical place to stay. In fact, I had no choice since the course managers booked me into the hotel and the cost of my stay was built into the course tuition. The hotel was quite convenient to the classroom where the course took...

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Helpful?
Thank Mike U
SyracuseHotelMgr, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Dear Mike U: Thank you for taking the time to complete a review of the Sheraton Syracuse University Hotel. I hope you enjoyed the class that you attended as well as the city and the University. As you mentioned, we are coming to a close on the completion of a six month upgrade of the mechanical systems running our guest...

san diego
Reviewed 23 April 2014

This was our third visit. Stayed six nights. We came in on a red eye from San Diego about 10am and the front desk gal offered to get us into our room "now". We didn't even ask! Hotel offers free airport pick up and drop off service which was very convenient. The hotel shuttle will also take you anywhere in...

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1Thank marleymar
SyracuseHotelMgr, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Marleymar, Thank you for sharing your comments regarding your stay with us. First off thank you for your continued loyalty to our property, we truly do appreciate it. We are happy to hear that you were able to enjoy and utilize the outlets in our hotel and amenities in which we offer. From the shuttle, to the restaurant and...

San Francisco
Reviewed 23 April 2014

My son and I were visiting Syracuse University so the location was incredibly convenient. We were able to just walk to everything that we wanted to see. Our room was nicely appointed and the beds were extremely comfortable. Having free wifi was a great touch. The weather was pretty awful and cold so the hotel was a nice haven to...

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Thank CuriousTraveler6
SyracuseHotelMgr, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello CuriousTraveler6, Thank you for taking the time to share your comments regarding your stay with us. We are happy to hear that you found convenience in our location. We love being situated on the campus of Syracuse, with the campus eateries and shopping steps from our hotel. We're also glad to hear that you found the beds to be...

Greer, South Carolina
Reviewed 20 April 2014

This hotel had all the necessities - well appointed room, clean, comfortable beds, and very good customer service! From checkin to checkout (and van service to airport) very pleasant stay. I was there for a 3 day business trip that included staying at the hotel, using several of their large meeting rooms, and eating in their restaurants. Only thing close...

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Thank TGBenfield
SyracuseHotelMgr, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello TGBenfield, Thank you for taking the time to share your comments regarding your stay with us. Glad to hear that you found the beds to be comfortable as they are our Sheraton sweet sleeper beds and a key brand element to all Sheraton's. We're also happy to see that you were able to utilize our amenities and various outlets...

London, United Kingdom
Reviewed 19 April 2014 via mobile

Not a lot of choices for hotels in Syracuse. This one is fine. Typical US business hotel. Main positive is the very convenient location next to Syracuse University campus. Free wifi is also a nice touch. Room was in decent condition. Very large king size bed.

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Thank BigSur707
SyracuseHotelMgr, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello BigSur707, Thank you for sharing your comments regarding your stay with us. We're happy to hear that you found convenience with our location. We love being on the campus of Syracuse, just seconds away from all of the campus eateries and shopping. Glad to see that you were able to utilize our complimentary wireless, and that you enjoyed your...

Reviewed 22 March 2014

Stayed for a 4 day class. The class room was comfortable and refreshments were great. Rooms were clean with comfy beds and different pillows so you could choose your preferred firmness. The only issue I had was temp control, my room was chilly and couldn't get it about 67. The staff at this hotel was amazing, regardless of who you...

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Helpful?
Thank Amanda M
SyracuseHotelMgr, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Amanda M, Thank you for taking the time to share your comments regarding your stay with us. We are pleased to see that you enjoyed your stay with us and found the bedding collection comfortable. The mattress is our Sweet Sleeper bed a core element for Sheraton. We are also happy to hear that you found our hotel staff...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Enjoy a warm welcome at Sheraton Syracuse University Hotel & Conference Center. Located on the scenic campus of Syracuse University, we'll keep you close and connected to the best of Central New York. ... more   less 

Additional Information about Sheraton Syracuse University Hotel & Conference Center

Address: 801 University Ave, Syracuse, NY 13210-1720
Region: United States > New York > Finger Lakes > Syracuse
Price Range: £147 - £211 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Syracuse University Hotel & Conference Center 3.5*
Number of rooms: 235
Reservation Options:
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Also Known As:
Sheraton Syracuse University Hotel Syracuse
Sheraton Syracuse University Hotel And Conference Center
Syracuse Sheraton
Hotel Style:
#6 Business Hotel in Syracuse
#6 Family Hotel in Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Syracuse University Hotel & Conference Center staff and other travellers.
4 questions
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Questions? Get answers from Sheraton Syracuse University Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“801 - totally remodeled at the end of the hall.”
 of 5 bubbles onthecuspnora, 23 Mar 2017 | Read review
“We stayed on the 8th floor and it was peaceful with a nice city view.”
 of 5 bubbles susanw253, 17 Oct 2016 | Read review
“The excutive floor worth the upgrade”
 of 5 bubbles Faten_basilos, 4 Oct 2016 | Read review
“Pay extra for the club floor well worth it !”
 of 5 bubbles EJZ1, 12 Aug 2016 | Read review
“The Club Floors (8&9) had great views of the campus & city.”
 of 5 bubbles Rfrancis11, 10 Aug 2016 | Read review
5 of 5