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Riverside Hotel

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436 Reviews from our TripAdvisor Community

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Showing 434: English reviews
Barnstaple, United Kingdom
Reviewed 1 week ago

Clean rooms in a secure building. Key cards worked well, unlike some hotels! Room very adequate with decent shower room and nice view. Comfortable bed and relatively quiet air conditioning. Excellent breakfast with good choice, including delicious eggs royale. Evening meals and drinks good value and tasty. Cheerful, welcoming service. Would stay again without any hesitation.

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Helpful?
Thank twinter808
Lichfield, United Kingdom
Reviewed 1 week ago via mobile

This is one to try , and like us, you will return again and again ! Super food excellent service and great atmosphere! Beautiful views with lovely lakeside walks! If you are a dog owner then very dog friendly ! If you have children , very child friendly ! They have a super balance within the restaurant being split into...

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Helpful?
Thank Topcat342
Mark T, General Manager at Riverside Hotel, responded to this review

Thank you for your review and kind comments. I am happy to hear you enjoyed your stay at the Riverside Hotel as well as the surrounding countryside. Thank you for your custom and I hope you can visit us again soon.

Burton upon Trent, United Kingdom
Reviewed 3 weeks ago

My first visit to this tucked away hotel/restaurant on the outskirts of Burton on Trent with family proved a very good choice as we could relax and have a pre lunch coffee in the bar lounge, welcome from staff was pleasing, the dining area was spacious with views of the river Trent and outdoor tables on the side of river...

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Helpful?
Thank greenman772014
Mark T, General Manager at Riverside Hotel, responded to this review

Thank you for your review and kind comments. I am happy to hear you enjoyed your lunch at the Riverside Hotel as well as the surrounding countryside. Thank you for your custom and I hope you can visit us again soon.

Stony Stratford
Reviewed 3 weeks ago

We chose the Superior room since our visit was at the end of November and we thought we may end up in our room more than if we had a sunny summer evening. Well we did spend more time in our room, but were not as comfy as we had hoped. The hotel has got rid of its radiators and...

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Helpful?
Thank OfficeStonyStratford
New Brighton, United Kingdom
Reviewed 4 weeks ago via mobile

We have just returned from staying here for Christmas. The hotel is lovely and every member of staff couldn't do enough for you. We were made to feel so welcome. Our room was lovely, the food was fantastic and the location was beautiful, right on the banks of the River Trent. A real nice touch was that on Christmas morning...

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Helpful?
Thank MikePover
Mark T, General Manager at Riverside Hotel, responded to this review

Thank you for your lovely review. I am extremely glad to hear our team assisted in making your christmas more wonderful. We strive to offer the highest standards and are always glad to hear the team are giving our guests the best service. I will pass on your kind comments to all. I hope we will see you all again...

London, United Kingdom
Reviewed 4 weeks ago

Branston room was lovey, except for one or two things and the noise at 7 in the morning. As its the only room in the hotel itself they lock the bedroom door at night (understandably) if there is a problem i.e. a fire you can leave via the fire exit. The heating in the bathroom does not work. and the...

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Helpful?
Thank beasherwood
Ibstock
Reviewed 4 weeks ago

I was part of a group of 4 who went yesterday for a lunch which ended up an all day visit! Food was lovely, we weren't in any hurry and we weren't made to feel like we were being rushed. Staff extremely attentive and pleasant and I must say Kim who served us all day is a wonderful young lady...

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Helpful?
Thank mjblaney31
Mark T, General Manager at Riverside Hotel, responded to this review

Thank you for your review I am happy to hear my team are meeting the high standards expected. I will pass on your kind comments to all.

Reviewed 5 weeks ago via mobile

Went for a birthday meal with family and we knew it would be quite busy being Xmas party season so expected a little wait but didn't expect to be treated as 'inferior' to the larger 'party' tables! We arrived early and we're shown to our table pretty much on time but it was very hot in the room so we...

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Thank Nick C
Burton upon Trent
Reviewed 13 December 2016 via mobile

Not sure how this pub/restaurant ever has any customers, they never answer the phone and when you actually go into the pub to try and book a table the staff that is when you finally find them are rude and unhelpful. Not the way to treat potential customers.

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Helpful?
Thank Kerrie M
Mark T, General Manager at Riverside Hotel, responded to this review

Thank you for your comments which have all been noted and will be dealt with accordingly. I can only apologies that our high standards were not met on this occasion. We hope to see you again in the future.

Reviewed 8 December 2016 via mobile

Had our wedding ceremony and reception here on October 22nd and I couldn't fault it at all. The staff were brilliant especially Simon and another guy who helped our day run smoothly from the beginning to the end, the food was great all our guests commented on how they enjoyed the meal too. Also the evening buffet couldn't of been...

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Helpful?
Thank kiyaingleston
Mark T, General Manager at Riverside Hotel, responded to this review

Thank you for your lovely review. I am extremely glad to hear our team assisted in making your day more wonderful. We strive to offer the highest standards and are always glad to hear the team are giving our guests the best service. I will pass on your kind comments to all. I hope we will see you all again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Riverside Hotel
Riverside Hotel
Cuisines: Bar, British
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
Official Description (provided by the hotel)
Sky packages in rooms ... more   less 

Additional Information about Riverside Hotel

Address: Riverside Drive, Branston, Burton upon Trent DE14 3EP, England
Region: United Kingdom > England > Staffordshire > Burton upon Trent > Branston
Price Range: £57 - £112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Riverside Hotel 3*
Number of rooms: 22
Reservation Options:
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Also Known As:
Riverside Hotel Staffordshire
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Questions & Answers

Here's what travellers have asked, with answers from Riverside Hotel staff and other travellers.
11 questions
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Lake District, United Kingdom
2 months ago
Nottingham
Coventry, United Kingdom

See all questions (11)

Questions? Get answers from Riverside Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just 1 superior room but check the bathroom will be heated OK.”
 of 5 bubbles OfficeStonyStratford, 27 Dec 2016 | Read review
“Don't stay in the Branston room. I'm told though that the other rooms are small”
 of 5 bubbles beasherwood, 24 Dec 2016 | Read review
“Sleep elsewhere !”
 of 5 bubbles oscart177, 21 Oct 2016 | Read review
“book the superior room if possible”
 of 5 bubbles randjj, 20 Sep 2016 | Read review
“If you like a bigger room don't go for standard size room try to upgrade if you can.”
 of 5 bubbles 471pamelat, 16 Sep 2016 | Read review
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