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Econo Lodge Tonawanda

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Traveller (24)
Room & Suite (19)
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Overview
  • Excellent13%
  • Very good15%
  • Average19%
  • Poor12%
  • Terrible41%
20 Oct 2017
“Lost my packages”
29 Aug 2017
“Never staying again”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Hot Tub
Non-Smoking Rooms
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (72)
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21 - 25 of 69 reviews
Reviewed 7 October 2014

for the second and last time I have stay in and gave a hotel a second chance . I can honestly say I will not be fooled again. nothing has changed in this hotel except if you steal a facecloth they will charge you 15.00....More

Thank jim a
Response from GMEconoTonawanda, Manager at Econo Lodge TonawandaResponded 16 October 2014

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues right away. I also regret to discover that you weren't thoroughly impressed with us...More

Reviewed 5 August 2014

We stayed here overnight, 4 adults 2 rooms. Hotel is well situated and close to shopping. Found the staff to be very friendly and accommodating. Room was clean with frig and microwave. Continental breakfast included waffles, cereal, toast, coffee, tea and juice. Would stay here...More

1  Thank Debbie H
Response from GMEconoTonawanda, Manager at Econo Lodge TonawandaResponded 7 September 2014

It means a lot to us that you’ve taken the time to share the many positive features of your most recent stay with us. We aim to impress with our breakfast, hospitality, and comfortable accommodations. We are glad that you were satisfied with the hospitality...More

Reviewed 22 June 2014

I selected the hotel due to location and being pet friendly. Upon check in the "pet" being a cat was frowned upon, however not explicitly denied in the terms. The $10.00 per day charge with no large up front charge was fair. The room was...More

Thank Matt H
Response from GMEconoTonawanda, Guest Relations Manager at Econo Lodge TonawandaResponded 18 July 2014

We appreciate you giving your feedback about your experience. Your feedback is indeed of great importance to us. Thank you for finding the time to share about your stay. Your review is important to us as it helps us to identify problems and take corrective...More

Reviewed 5 June 2014

From March till October I am traveling all over for work and stay in several hotels and motels. I have stayed in great places to not so great but this time I stayed in the worst place I could have ever stayed in. The desk...More

1  Thank jim a
Response from GMEconoTonawanda, Guest Relations Manager at Econo Lodge TonawandaResponded 18 July 2014

It is disheartening to hear about your recent experience at our hotel. My sincerest apologies for the inconvenience during your stay in our hotel. Your review is important to us as it helps us to identify problems and take corrective measures. We are constantly looking...More

Reviewed 21 May 2014

The Hotel is in a good location, but the room was dirty. The bathroom had dirt on all the baseboards and the trim and door was black from dirt. We went to use the fridge and it had sticky goo on it and so did...More

Thank Grandmapinky
Response from GMEconoTonawanda, Guest Relations Manager at Econo Lodge TonawandaResponded 18 July 2014

We appreciate you giving your feedback about your experience. Thank you for finding the time to share about your stay. I sincerely apologize for the very unfortunate incident you experienced at our Hotel. Your review is important to us as it helps us to identify...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
US$55 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Details
Price range
US$55 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
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Traveller (24)
Room & Suite (19)
Questions & Answers
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Room Tips
"Check competitors, this area is very competitive. Many options to choose from."
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"We stayed near the very end and it was quiet."
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"Restaurants nearby"
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"AC was really good in the room."
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