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Hotel Utica

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40 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Barrie, Canada
Reviewed yesterday NEW

My wife and I recently visited this property and had a great stay. If you are looking at this hotel you already know that it has a lot of history and that it is being renovated. I am happy to stay that the latter was not an issue and the former was wonderful. As soon as you walk into the...

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Helpful?
Thank Berniejank
Reviewed 4 days ago NEW

An old hotel that has been updated. Rooms may be odd shaped as a result of conversion, but are typically larger as a result. The furnishings are a bit worn, but clean. Staff very nice. In process of major renovation

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Helpful?
Thank MB_Hawkins
Queensbury, NY
Reviewed 11 December 2016

My sisters and I had adjoining rooms with about 700 sq. ft. total! The rooms are huge. They are very dated but clean. It was last renovated in 2001. Doubletree is doing a complete overhaul of the place and it looks like they will be taking some of the historic character of the place away. They have a huge breakfast...

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Helpful?
Thank Upstate_Peeps
jshumway2016, General Manager at Hotel Utica, responded to this review

Dear Upstate_Peeps, We appreciate your comments and are so pleased that you enjoyed your stay and we certainly look forward to seeing you again. Our renovations will be done mid to end of next year and will be very exciting. Thank you! Sincerely, Jessica Shumway General Manager

Putnam, Connecticut, United States
Reviewed 19 November 2016

A grand dame in the city proper. easy off the thruway free parking great staff at check in.. Huge room with a old bath, needs fixtures, but who cares, it was clean, water was hot, nice towels slept well in a good bed. decent sun rise in the windows good free breakfast plenty of coffee and in a relaxed setting...

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Helpful?
Thank John H
jshumway2016, General Manager at Hotel Utica, responded to this review

Dear John H, We appreciate your comments regarding your stay and are pleased that you enjoyed being our guest. We do hope to see you again in the future. Sincerely, Jessica Shumway General Manager

NY
Reviewed 17 November 2016

We planned our Annual Corporate Meeting luncheon at the Hotel Utica. I have to say the pricing was outrageous. The food was sub par....I love food and should be a foodie. The Radisson was another hotel I was looking at....they were professional and had reasonable pricing with great food options. My manager wanted Hotel Utica due to its historical feature....

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Helpful?
Thank LovePranaYoga
jshumway2016, Manager at Hotel Utica, responded to this review

Dear LovePranaYoga, We value customer satisfaction above all else and apologize that your annual meeting did not meet your expectations. We do wish that you had shared your concerns throughout the event as we would have been able to correct them promptly. I would be more than happy to discuss with you in further detail, if you would like to...

Vancouver
Reviewed 10 November 2016 via mobile

This hotel is in need of a huge overhaul which will be started in the next 6 months. It was a great to experience this hotel before. We had a great meal in the restaurant and had fun visiting with the locals at the bar. I hope this bar tender remains when the Reno is complete.

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Helpful?
Thank Brewster S
jshumway2016, General Manager at Hotel Utica, responded to this review

Dear Brewster S, We appreciate your comments and are pleased that you were able to see our beautiful hotel prior to the renovations. We do hope to have you be our guest again in the future and see all the new changes. Sincerely, Jessica Shumway General Manager

Huntington
Reviewed 9 November 2016

The Hotel Utica is undergoing renovation and will be part of the Hilton Doubletree chain in 2017. The hotel is located downtown near restaurants. Our room was clean and spacious....it included wi-fi, parking and breakfast. The rate was $69 per night. The lobby is lovely reminiscent of bygone days with high ceilings, crystal chandeliers, over stuffed furniture and a grand...

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Thank AnnP55
jshumway2016, General Manager at Hotel Utica, responded to this review

Dear AnnP55, We appreciate your comments regarding our Hotel. Our lobby is such a lovely place to sit and relax, enjoy good company and so much more. We are pleased that you enjoyed your stay and look forward to you visiting us again in the future. Sincerely, Jessica Shumway General Manager

Pittsburgh, Pennsylvania
Reviewed 6 November 2016

With the exception of old coffee grinds remaining in the coffee maker, the room was good. Upon checking in, the lobby was used for some sort of political gathering and this made it difficult navigating around swarms of people carrying beer bottles or other alcohol vessels. Also, the noise level made it difficult to get instructions from the desk. The...

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Helpful?
Thank warriorphilosopher
jshumway2016, General Manager at Hotel Utica, responded to this review

Dear warrriorphilosopher, It was very nice meeting you when you stayed, I do wish that your experience was satisfactory. I am diligently working on the issues that you experienced, so they may not happen again. I do hope that you enjoyed your time in Vermont and if you ever need anything in the future please feel free to contact me...

Boston
Reviewed 5 November 2016

Since I have something to do in Utica for 3 months, I am fortunate to be staying at this hotel right now. It is an authentic piece of historic grand hotel architecture (built 1912, recently updated), although the individual rooms are standard (ie, not luxury-level) - but you don't have to stay in your room; you can sip tea all...

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Helpful?
Thank NXZ
jshumway2016, General Manager at Hotel Utica, responded to this review

Dear NXZ, We are so pleased that you are enjoying your stay with us. Our lobby really is a great place to relax and unwind from a long day. If you need anything during your stay please feel free to ask. Thank you again for your wonderful comments. Sincerely, Jessica Shumway General Manager

Dallas, Georgia
Reviewed 3 November 2016

Its changing into a Doubletree Hotel by Hilton, great news for Hilton Points. Rooms are great, beds are great, breakefast is only OK, but free. The former Governor had his name on the door next to ours, nice view. Stay here

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Helpful?
Thank steve r
jshumway2016, General Manager at Hotel Utica, responded to this review

Dear steve r, We appreciate your comments and look forward to you being our guest again in the future, We are very excited about the upcoming changes to the property and becoming a Doubletree Hotel. Renovations will be starting at the end of this month and should be completed mid-2017. Sincerely, Jessica Shumway General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy our 112 elegantly appointed rooms, including 14 spacious suites, 7 of which feature whirlpool tubs. Every room is artistically furnished for its historic charm. Start your day with our complimentary Deluxe Breakfast Buffet served every morning. Nestled in the foothills of New York's Adirondack Mountains, the historic Hotel Utica, is located close to the Adirondack Scenic Railroad, Children's Museum of History, Science and Technology, Munson Williams Proctor Arts Institute, Saranac Brewery and the Utica Zoo. The Hotel Utica has six different on-site meeting rooms and banquet spaces that can accommodate large or small groups, while the Crystal Ballroom can accommodate up to 250. The ballroom and meeting spaces have been restored to reflect their original grandeur, while staying up to date with todays technology. The Hotel Utica is the perfect fit for all your corporate and social events. ... more   less 

Additional Information about Hotel Utica

Address: 102 Lafayette St, Utica, NY 13502-4310
Region: United States > New York > Utica
Price Range: £77 - £80 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Utica 3*
Number of rooms: 112
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Also Known As:
Ascend Collection Utica
Utica Ascend Collection
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Utica staff and other travellers.
6 questions
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Phoenixville, Pennsylvania
10 months ago
East Setauket, New York
over a year ago
Bayside, New York
over a year ago

See all questions (6)

Questions? Get answers from Hotel Utica staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No road noise, slept well.”
 of 5 bubbles johnhK1275JW, 19 Nov 2016 | Read review
“Don't go to the BAR”
 of 5 bubbles warriorphilosopher, 6 Nov 2016 | Read review
“Rooms in the main hall off the elevator are larger rooms, Corner rooms are larger. Ask to see room before taking it.”
 of 5 bubbles kpdance, 2 Nov 2016 | Read review
“I liked the downtown view.”
 of 5 bubbles floridafrannie, 22 Oct 2016 | Read review
“Can't help you here.”
 of 5 bubbles jcpcac, 16 Oct 2016 | Read review
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