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Hampton Inn Utica

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#1 of 13 Hotels in Utica
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Hampton Inn Utica
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671 Reviews from our TripAdvisor Community

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Showing 667: English reviews
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Utica, New York
Reviewed 1 week ago NEW

I preplanned this awesome stay at a hotel I use to frequent at least once a month in previous years. My arrival checkin room location were all perfect. The room appeared to be clean. I should've checked around the baseboards of the bed. I arrive first to set up he came later after hours a condom wrapper appears turmoil chaos...

Review collected in partnership with Hampton
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Helpful?
Thank kizzyl2017
Jessica S, General Manager at Hampton Inn Utica, responded to this review

Dear kizzyl2017, Thank you for taking the time to write this review for us. Please allow me to deeply apologize over the experience you had during your stay with us. I have completely refunded your room and tax to your card and you should be seeing the credit back in 7 to 10 business days. If you would like to...

A TripAdvisor Member
Level Contributor
5 reviews
1 helpful vote
HOTEL’S FAVOURITE REVIEW
Reviewed 8 January 2017 via mobile

Traveling through after a long day of work and some crummy weather on the interstate. My eyes were getting tired and the snow was starting again so I pulled off in Utica. The Hilton brand is my preference so I was happy to find this Hampton and find it so close to the Thruway. I arrived at about 22:30 and...

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1Thank A TripAdvisor Member
About Hotel's Favourite Review
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Thank you for taking the time to write this review for us. I'm so delighted we were able to make your stay truly comfortable while you had a late arrival here in Utica. We are in the process of updating items on the property as well. We strive to make sure all our guests feel like they are at their...

Rochester, MN
Reviewed 1 week ago via mobile

Average Hilton hotel. Pool was out of service during my stay. Gym very small. No on-site bar or restaurant. Housekeeping was ok. Service ok. Breakfast ok. Coffee ok. I hope there are better options in Utica. Average all around.

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Helpful?
Thank bdeboom
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Dear bdeboom, Thank you for taking the time to write this review for us. Please allow me to deeply apologize about our pool being out of order while you were here. It has been repaired and is up and running perfectly. I do sincerely apologize your stay was anything but exceptional, we do offer the 100% guarantee. If you aren't...

Feeding Hills, United States
Reviewed 3 weeks ago

I have been to this hotel the past 3 years, using it as a place to stay while watching my son play in a college volleyball tournament at SUNY POLY. The location of the hotel is ideal to get to the college in a short amount of time, it is very clean and the staff is excellent! There are many...

Review collected in partnership with Hampton
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Helpful?
Thank 720stuartr
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Dear 720stuartr, Thank you for taking the time to write this review. We are so delighted to have you back each time you come watch your son play in a tournament at SUNY Poly! We love recommending all the delicious restaurants in the area and the entire staff really strives to make sure all of our guests feel like they...

East Hardwick, Vermont
Reviewed 4 weeks ago

Safe and secure, VERY clean room. Nicely appointed. Quiet and comfortable. There is a Denny's at the entrance which was convenient for getting road food the next morning. I looked over their free "breakfast" and none of these mid range hotels excel at this. The bananas were bruised and black, the powered eggs water and the breakfast meat was some...

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Helpful?
Thank japierpont
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Dear japierpont, Thank you for taking the time to write this review for us. We do offer the hot feel complimentary breakfast. The waffle mix is made fresh daily. The sausage and bacon comes frozen that we cook in the oven and rotate out through the morning so it doesn't sit on the breakfast bar the entire time. On Monday...

Buffalo, New York
Reviewed 4 weeks ago

We stayed here Saturday evening, one of our sons is looking at attending Utica College and this was a convenient location (10 minutes from the campus). We used Hilton Honors points for the overnight stay but it didn't detect from the greatness of this hotel. Staff friendly-from the front desk to the girl handling the breakfast in the morning. Spacious...

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Helpful?
Thank MJohnson71
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Dear MJohnson71, Thank you for taking the time to write this review for us. I'm so delighted you had such a wonderful stay while you were in the area visiting Utica College. The entire staff strives to make sure all of our guests feel like they are at their "home away from home." We do offer a Utica College discount...

Mastic, New York
Reviewed 4 weeks ago via mobile

Upon arriving early for check in, the front desk personal found a room that was available so my wife and I could settle in and relax. The room was pleasantly spacious for a Hampton Inn which the normal amenities; flat screen tv, desk, refrigerator, small microwave, chair and ottoman. The continental breakfast was the norm, runny scrambled eggs, breakfast meat,...

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Helpful?
Thank Blueblood08
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Dear Blueblood08, Thank you for taking the time to write this review for us. I'm delighted that the front desk was able to get you in early. We strive to make sure all of our guests feel like they are at their "home way from home." If you are ever with us on a Monday - Thursday, we do have...

Owego, United States
Reviewed 18 January 2017

We booked the Hampton because it was very near to Utica college. It was clean and comfortable. Breakfast was just right. Staff very accomdating. Love the pillows! Would recommend this hotel for business or leisure.

Review collected in partnership with Hampton
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Helpful?
Thank Jana B
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Dear Jana B, Thank you for taking the time to write this review for us. I'm so delighted you had such a wonderful stay with us. We strive to make our entire staff feel like they are at their "home away from home". We look forward to seeing you the next time you are in the area for Utica college...

New Hampshire
Reviewed 17 January 2017

I usually like Hampton Inns and always consider them if needing a hotel. THis was adequate, but is very tired. The lobby and dining area are smaller than most Hamptons. The positive was that there was a very nice fireplace in the hotel lobby.

Review collected in partnership with Hampton
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Helpful?
Thank cathycnh
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Dear cathycnh, Thank you for taking the time to write this review for us. We are in the process of renovating the items in the rooms. We do strive to make sure all of our guests feel like they are at their "home away from home." We look forward to seeing you again the next time you are in the...

Mtchell, Canada
Reviewed 17 January 2017

We stayed to watch a college hockey game. The room was very clean and the beds comfortable. The staff was quite helpful with directions to the arena. We had a great sleep in comfy beds, and a nice breakfast before we started out again for the long trip home. Would definitely stay here again if in the area.

Review collected in partnership with Hampton
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Helpful?
Thank Wanda R
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Dear Wanda R, Thank you for taking the time to write this survey for us. I'm so delighted you had such a wonderful stay while in town for the hockey game. We strive to make sure all of our guests feel like they are at their "home away from home." We look forward to seeing you again the next time...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our hotel specializes in delivering customer service that is second to none! Complimentary hot breakfast bar, bottles of water, dvd rental, business center, evening reception of appetizers, and much more! ... more   less 

Additional Information about Hampton Inn Utica

Address: 172-180 N Genessee Street, Utica, NY 13502
Region: United States > New York > Utica
Price Range: £108 - £149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Utica 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Hampton Inn Utica Hotel Utica
Utica Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Utica staff and other travellers.
7 questions
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Derry, New Hampshire
7 months ago
8 months ago
Apalachin, New York, United States
over a year ago
Apalachin, New York, United States
over a year ago

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Questions? Get answers from Hampton Inn Utica staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for Denny's parking lot sign and pull in there to get to the hotel, they are in the back lot behind Denny's.”
 of 5 bubbles MJohnson71, 23 Jan 2017 | Read review
“Ask reception for list of free movies and popcorn”
 of 5 bubbles RRW81, 4 Oct 2016 | Read review
“Get a top floor to cut down on overhead foot noise.”
 of 5 bubbles GandM_Travel, 7 Sep 2016 | Read review
“Rooms at the end of the hallways quieter.”
 of 5 bubbles NYCHotelManager, 26 Aug 2016 | Read review
“Get a room with a King bed if you can. Room will be spacey.”
 of 5 bubbles Rostam, 23 Aug 2016 | Read review
5 of 5