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La Quinta Inn & Suites Verona

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La Quinta Inn & Suites Verona
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416 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn & Suites Verona
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Showing 416: English reviews
Rochester, New York
Reviewed 8 April 2016

Since TripAdvisor reviews haven't steered us wrong yet, we decided to book at the La Quinta hotel in Verona, NY. We were in town for the Santana concert (at the Turning Stone Casino) and had read that La Quinta and Fairfield hotels both offered shuttle service to the casino. We had stayed many times at Fairfield hotels, but how could...

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Helpful?
Thank DidIMention
PeterKosha, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your kind words. As you saw from prior TripAdvisor reviews we pride ourselves on a friendly staff and super clean rooms. I am happy you had a "Fantastic" time and saved some money and received more value with your stay. Thank you for the great idea of sugar-free syrup for breakfast, for those who may need it,...

Lebanon, United States
Reviewed 5 April 2016

Stayed here before. Always clean. Staff accommodating. Room spacious. Plan to stay here again. Have handy free shuttle to casino. Nice bar and lounge area. Breakfast acceptable but could have more options. Just an overall nice property.

Review collected in partnership with La Quinta
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Helpful?
Thank Diane P
PeterKosha, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for staying again. We pride ourselves on a friendly staff and super clean rooms. Our Free shuttle to the casino across the street is very popular with the guests. I am glad you enjoyed our bar/lounge, it is a great place for a drink or to get something to eat. I look forward to seeing you again. Sincerely,...

Rochester, New York
Reviewed 3 April 2016

Had a comfortable stay at the La Quinta. They offer decent pricing for the stay. They allow dogs which is a great convenience, especially when you just want to get away and bring your companion with you. Breakfast was included, which was nice and the room was pretty clean. Will definitely be back.

Review collected in partnership with La Quinta
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Thank J9001DDchristinef
PeterKosha, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your kind words. We are pet friendly as your pet is a member of your family. Our free breakfast is a great way to start your day. Friendly staff and clean rooms are what we are about. We look forward to seeing you again. Sincerely, Peter Kosha General Manager

GROSSE POINTE WOODS
Reviewed 1 April 2016

Nice, roomy and clean. Internet a little spotty in the room, but the dogs stay free is a great draw and main reason we frequent LQ. Access from the Turnpike a bit odd and could be tricky at night, requiring a U Turn from the main road. Free shuttle to the nearby Casino

Review collected in partnership with La Quinta
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Thank DAVID P
PeterKosha, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for reminding guests that "pets stay free". All La Quinta's are pet friendly which is really nice when you are traveling with your whole family. We are right off of Exit 33 on the New York State Thruway, right across the street from the casino. We provide free shuttle to the casino, free indoor heated pool and Jacuzzi,...

East Rochester, New York
Reviewed 21 March 2016 via mobile

The staff is very helpful and the hotel is clean. We have stayed here a few times. Each time has been a delight. The overall atmosphere of the hotel is quiet and laid back. Hotel shuttle to turningstone resort made the trip much more pleasant than having to take a cab. Continental breakfast was OK (about average.)

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Helpful?
Thank rummbla
PeterKosha, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for coming back again and visiting us. I also enjoy hearing the staff is very helpful and the hotel is clean. The free shuttle to the casino is very popular with the guests. Did you go to our bar to relax or use our heated indoor pool and Jacuzzi? The free breakfast is a great way to start...

West Milford
Reviewed 17 March 2016 via mobile

Hotel was convenient to casino and there is even a free shuttle to and from there that runs 24 hours on weekends. My first time at a La Quinta and was leery as I always am with new hotels. A very pleasant surprise, hotel was clean, room was spacious and staff friendly. Woke up too late for the breakfast so...

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Helpful?
Thank Michelina S
PeterKosha, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your kind words. The free shuttle to the casino 24 hours on weekends is a favorite of the guests. The heated indoor pool and Jacuzzi is very enjoyable as well. Sorry you missed our free breakfast, maybe next time. Thank you for the mention of our clean rooms and friendly staff, the two items we pride ourselves...

Plattsburgh, New York
Reviewed 5 March 2016 via mobile

Hotel is very well taken care of and up to date for the times. Rooms were very clean, roomy and comfortable. Staff was very friendly and helpful. Nice exercise room. Conference rooms were good size and clean. Very accommodating to conference people. Just a simply good experience.

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Helpful?
Thank 4GivenMuch
PeterKosha, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your comments. We pride ourselves on clean rooms and a friendly staff to take care of our guests. I see you used our exercise room, next time you need to try the heated indoor pool and Jacuzzi this time of year is "Fantastic". Thank you for coming and we look forward to seeing you again. Sincerely, Peter...

North Bennington, Vermont
Reviewed 5 March 2016

We booked for the shuttle service to the casino on Valentine's weekend. We started planning our next weekend back three weeks later before we left... Not for the casino but for the fun we had and friendly staff in the Pourhouse Bar. Small intimate bar where we met all kinds of great people from the "regulars" like Norm to the...

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Helpful?
Thank Lisa W
PeterKosha, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your kind words. Happy you met "Norm" sorry you missed "Diane", she was there that night. Sam, Carla, and Cliff were out of town. Just like in Boston, everybody knows your name here in Verona. I would say, "Cheers" to the clean rooms and friendly staff here at the hotel. We are looking forward to your return....

Norwich, United States
Reviewed 16 February 2016

Nice accommodations. When checking in late, they somehow had my reservation as cancelled. Took a little time but they were able to get us a room. Room was nice, clean and comfortable. A little on the pricey side for that room but it was Valentine's Day weekend. Room was a little cold, had thermostat set as high as it was...

Review collected in partnership with La Quinta
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Helpful?
Thank Andrea P
PeterKosha, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for taking the time to write. On weekends we run the free shuttle to the casino 24 hours so there is no drinking and driving. A safe weekend for all. Thank you for the mention that your "room was nice, clean and comfortable". We look forward to seeing you again real soon. Sincerely, Peter Kosha General Manager

Holland Patent, New York, United States
Reviewed 13 February 2016

Enjoyed the stay at this La Quinta. Rooms were comfortable. Staff was pleasant. Had a pool and hot tub.. Had transportation to the Turning Stone free of charge.Breakfast was adequate. Lobby had free coffee. Had light food available in the evening for a charge. I would stay there again

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Helpful?
Thank Janet A
PeterKosha, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your comments. Happy you used our heated indoor pool and Jacuzzi. Our free breakfast is a great way to start your day. Free shuttle to the casino is a favorite with the guests. We pride ourselves on clean rooms and friendly staff. We look forward to your next visit. Sincerely, Peter Kosha General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel provides free breakfast/ swimming pool / hot tub/ fitness center/ across the street from the Turning Stone Casino. Easy access off the highway. ... more   less 

Additional Information about La Quinta Inn & Suites Verona

Address: 5394 Willow Pl, Verona, NY 13478-3418
Region: United States > New York > Verona
Price Range: £72 - £180 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Verona 2.5*
Number of rooms: 97
Reservation Options:
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Hotel Style:
#1 Green Hotel in Verona
#2 Romantic Hotel in Verona
#3 Family Hotel in Verona
#5 Business Hotel in Verona
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Verona staff and other travellers.
11 questions
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New Berlin, New York, United States
10 months ago
over a year ago
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5 months ago
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Questions? Get answers from La Quinta Inn & Suites Verona staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“We were in room 220, right across from elevators. STAY AWAY from this room. A lot of noise from elevator traffic.”
jayl659, 22 Oct 2016 | Read review
“Ask for a room away from train on third floor. First floor can be noisy.”
suzyd43, 25 Sep 2016 | Read review
“If you want a bang for your buck a Master suite is the way to go... Can't hear anything from the halls while you're trying to sleep...”
279jlw, 28 Aug 2016 | Read review
“Top floor is best.”
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“Don't go there to swim!”
  • Soap holder in shower
TONYandMIMI, 22 Jul 2016 | Read review
5 of 5