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Quality Inn Near Finger Lakes and Seneca Falls

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Traveller (18)
Room & Suite (33)
Pool & Beach (3)
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Overview
  • Excellent23%
  • Very good37%
  • Average24%
  • Poor11%
  • Terrible5%
Travellers talk about
“the holiday inn”(42 reviews)
“seneca falls”(31 reviews)
“outlet mall”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (394)
There are newer reviews for Quality Inn Near Finger Lakes and Seneca Falls
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Traveller rating
90
137
93
44
23
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Travelers talk about these amenities: Pets Allowed, Free Wifi, Spa, Restaurant, Bar/Lounge
90
137
93
44
23
Show reviews that mention
All reviewsthe holiday innseneca fallsoutlet mallroom was cleanoutdoor poolfinger lakesmicrowave and fridgean older hotelhot tubstayed here for one nightnew yorknice stayexercise roomwalmarttenniswineriesrates
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181 - 185 of 387 reviews
Reviewed 7 December 2013

Booked a king room online through the priority rewards website (I'm a member of Holiday Inn's loyalty club, although rethinking the relationship after this visit). Was given a room with two twin beds that both had mattresses past their prime and told by management there...More

1  Thank David C
Response from holidayWaterloo, General Manager at Quality Inn Near Finger Lakes and Seneca FallsResponded 9 December 2013

Dear David C. I was so sorry to read that you had an uncomfortable stay at our hotel. Somehow your reservation did get messed up and came through to us as a room with two double beds. I am not sure how that happened but...More

Reviewed 13 November 2013

This hotel is well located for the outlet mall and the wine country. The rooms are spacious and was furnished with a mini fridge and microwave. Our reservation came with the breakfast which was surprisingly very good. The only negative about this establishment is that...More

Thank ChristineOttawa_On
Response from IHGCare, Guest Relations Manager at Quality Inn Near Finger Lakes and Seneca FallsResponded 30 November 2013

Dear ChristineOttawa_On, Thank you very much for taking the time to share your comments online. We are very happy that you liked our breakfast. On the other hand, I certainly apologize for the inconveniences you experienced over the condition of the property. Your comments are...More

Reviewed 28 October 2013

Recently my wife and I had the opportunity to dine at the Heritage Cafe; and what a pleasant experience. Our server (Cindy) was knowledgeable about the menu selections, she provided great suggestions on various menu options; and paired wine with our dinner choices.The service was...More

Thank RJWD123456789
Response from Linda K, General Manager at Quality Inn Near Finger Lakes and Seneca FallsResponded 6 November 2013

Thank you for the fantastic review! It is nice to hear that you had such a positive experience at Our Heritage Café at the Holiday Inn Waterloo-Seneca Falls. I will share your review with Cindy; she and all of our staff pride themselves in having...More

Reviewed 24 October 2013

We were very happy with the room; spacious and it was nice having a fridge and bar area (king executive suite). We went there looking for a relaxing weekend to enjoy the finger lakes. You are close to two great lakes for wineries and cheese...More

Thank AmyROC
Response from Linda K, General Manager at Quality Inn Near Finger Lakes and Seneca FallsResponded 28 October 2013

Thank you for taking the time to submit a review on TripAdvisor about your recent stay at the Holiday Inn Waterloo-Seneca Falls. We appreciate you taking the time to share your positive experience at our Holiday Inn. It is wonderful to receive compliments on our...More

Reviewed 21 October 2013

We recently stayed here with a group of friends for a wine tour. The hotel was nice, the rooms excellent, and the stay pleasant. The rooms each had a fridge which was a nice feature and everything was very clean and hospitable. The restaurant, Heritage...More

Thank MrBrandonL
Response from Linda K, General Manager at Quality Inn Near Finger Lakes and Seneca FallsResponded 28 October 2013

Thank you for the nice review! We are very pleased that our cleanliness and hospitality made your stay pleasant. The Holiday Inn slogan of “Great hotels guests love” is something that we strive to achieve everyday and we are proud that you had a good...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Banquet Room
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room Service
Laundry Service
Room amenities
Microwave
Refrigerator in room
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Outdoor pool
Hot Tub
Details
Price range
US$68 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$68 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (18)
Room & Suite (33)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Stef R
1 March 2017|
AnswerShow all 2 answers
Response from Kathleen M | Reviewed this property |
No shuttle service when I was there.
0
Votes
Nancy W
18 February 2015|
AnswerShow all 3 answers
Response from Linda K | Property representative |
We do have a restaurant and our food is excellent! And yes, we will be serving an Easter Brunch. If you would like more information regarding the brunch, please contact Lisa Taylor (Restaurant & Bar Manager). She can be... More
0
Votes
Room Tips
"Quiet rooms towards the back!"
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"remove some furniture from the room ADA rooms should be easy to move around in."
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"We check where the doors are and try and get a room near to one of them for easy carry-in."
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"Pick Another Motel!"
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